Extended warranty - Team-BHP

VMG · 5th December 2007, 14:58

Purchased Cedia in Chennai on 18th October and still not yet received the extended warranty ( 3rd year) letter.
Cedia owners: Any idea how much time it till take for this?
When ever I call him, I get a reply from the sales guy it will come in next 3-4 days.

Maibaa · 5th December 2007, 20:57

Even I got the extended warranty as part of the discount when I got the Cedia in Bangalore. My purchase was even earlier in August.

Every time I inquire about it, the Sales Manager always assures me that I will be getting it directly from HM by post. So far I haven't got it.

Palio_2005 · 6th December 2007, 12:11

You guys should write a letter to the dealer and the company. PLease put all these issues on record in case you have to go legal at a later date.

VMG · 6th December 2007, 15:37

It seems Mr. Nithyanantham ( Branch Head - ACT, Chennai) checking this site regularly. He has seen this query and taken up to HM and also mailed me saying that this will be done before this month end without fail.
Thanks to Mr. Nithyanantham for the prompt action/reply.

wolfinstein · 7th December 2007, 07:17

Sometimes the Booklet and letter is delayed from the companys end...! You should follow it up- In my case I got the extended cover letter and booklet from the dealership after 3 months since United India had not sent out the booklets.

VMG · 17th December 2007, 10:58

Got my 3rd year extended warranty letter from HM/ACT on Friday.

5th December 2007, 14:58	#1 (permalink)
VMG BHPian Join Date: Jun 2004 Location: Chennai Posts: 168	Extended warranty Purchased Cedia in Chennai on 18th October and still not yet received the extended warranty ( 3rd year) letter. Cedia owners: Any idea how much time it till take for this? When ever I call him, I get a reply from the sales guy it will come in next 3-4 days.

7th December 2007, 07:17	#5 (permalink)
wolfinstein BHPian Join Date: Feb 2006 Location: New Delhi Posts: 977	Sometimes the Booklet and letter is delayed from the companys end...! You should follow it up- In my case I got the extended cover letter and booklet from the dealership after 3 months since United India had not sent out the booklets. __________________ " When was the last time, You did something for the first time "

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5th December 2007, 20:57	#2 (permalink)
Maibaa BHPian Join Date: Jul 2007 Location: Bangalore Posts: 79	Even I got the extended warranty as part of the discount when I got the Cedia in Bangalore. My purchase was even earlier in August. Every time I inquire about it, the Sales Manager always assures me that I will be getting it directly from HM by post. So far I haven't got it.

6th December 2007, 12:11	#3 (permalink)
Palio_2005 BHPian Join Date: May 2006 Location: Pune Posts: 122	You guys should write a letter to the dealer and the company. PLease put all these issues on record in case you have to go legal at a later date.

6th December 2007, 15:37	#4 (permalink)
VMG BHPian Join Date: Jun 2004 Location: Chennai Posts: 168	It seems Mr. Nithyanantham ( Branch Head - ACT, Chennai) checking this site regularly. He has seen this query and taken up to HM and also mailed me saying that this will be done before this month end without fail. Thanks to Mr. Nithyanantham for the prompt action/reply.

17th December 2007, 10:58	#6 (permalink)
VMG BHPian Join Date: Jun 2004 Location: Chennai Posts: 168	Got my 3rd year extended warranty letter from HM/ACT on Friday.