Go Back   Team-BHP > BHP India > The Indian Car Scene


Closed Thread
 
Thread Tools Search this Thread
Old 20th December 2007, 14:41   #16
Senior - BHPian
 
BUSA's Avatar
 
Join Date: Aug 2005
Location: Bombay
Posts: 5,130
Thanked: 10 Times
Default

Even KBK has some issues with the Xenons in his 325i. I am sure BMWs are assemebled here

Quote:
I'm sorry, but what's a front "tour"?
Maybe door.

Last edited by BUSA : 20th December 2007 at 14:42.
BUSA is offline  
Old 20th December 2007, 14:49   #17
Team-BHP Support
 
benbsb29's Avatar
 
Join Date: Nov 2006
Location: Brisbane
Posts: 8,018
Thanked: 3,470 Times
Default

Quote:
Originally Posted by suman View Post
I'm sorry, but what's a front "tour"?
I guess he wanted to mean 'Tyre'.
benbsb29 is offline  
Old 20th December 2007, 15:03   #18
BHPian
 
Join Date: Mar 2005
Location: Kollam/Bangalore
Posts: 234
Thanked: 13 Times
Default

Quote:
Originally Posted by suman View Post
I'm sorry, but what's a front "tour"?
Maybe a bit of German there. Tor, Tür or Tuer is door, so possibly he meant front door
RakishRam is offline  
Old 20th December 2007, 18:34   #19
Senior - BHPian
 
mjothi's Avatar
 
Join Date: Dec 2007
Location: Bangalore
Posts: 3,252
Thanked: 216 Times
Default

oh my god. 32 lac is not a small amount and if they cant even provide good support and can cancel the warranty to save themself, what is the point in geting such a premium car... Btw, the thread says, the front wheel came out while driving!!!! Man thats dangerous and what explanation they provided for this? Seems like a cielo story, AC burnt, seat burnt etc... I am sure if you approach the consumer forum you should definetly get some releif...
mjothi is offline  
Old 20th December 2007, 18:48   #20
Senior - BHPian
 
V-16's Avatar
 
Join Date: May 2005
Location: mumbai
Posts: 4,575
Thanked: 844 Times
Default

put in on paper and send them a legal notice. Also get it in the Media, they will go crazy if the media covers this. Also take them to Consumer court. This will set them right. And yes sometimes when the Xenons which have a Ballast do give problems if the voltage is not set right. See these are highly sensitive cars and much depends on Electronics but it is ridiculous to say that the warranty is void. Sue these guys and write to BMW GMBH. Im sure they would like to know what their Indian counterparts are up to with their name.
V-16 is offline  
Old 20th December 2007, 19:27   #21
Team-BHP Support
 
Zappo's Avatar
 
Join Date: Oct 2005
Location: Hyderabad
Posts: 5,649
Thanked: 2,009 Times
Default

I do not think the dealer said that the Xenons caused the suspension failure You guys just got confused and made it sound so hilarious. I understand that this guy changed the tyres, probably upsized as well. According to BMW that is why the suspensions went kaput.

Xenons caused the electricals to go kaput. My my... at this rate someone will lean on the bonnet and the whole car will just crumble and fall down and BMW will say that you exerted undue pressure on the bonnet and that caused the whole body shell to go weak. ROTFLMAO
Zappo is offline  
Old 20th December 2007, 19:52   #22
Senior - BHPian
 
Join Date: Dec 2007
Location: Dubai
Posts: 3,860
Thanked: 128 Times
Default

guys,

i have some difficulty believing this. why aren't we seeing any photos of the damaged car?

if one was to pay 32l for a car and gets ripped of, do you think that person will just wail about it or drag the dealers a** through the whole showroom of his??? hell, we would do it even for our 3.5l Maruti's!!!

unless I see some supporting facts, i place my bets on BMW.

Note: no offense meant to the anyone, just my 2cents!
HappyWheels is online now  
Old 20th December 2007, 20:04   #23
BHPian
 
morphin1's Avatar
 
Join Date: Dec 2007
Location: Delhi
Posts: 165
Thanked: 24 Times
Lightbulb

Quote:
Originally Posted by HappyWheels View Post
guys,

i have some difficulty believing this. why aren't we seeing any photos of the damaged car?

if one was to pay 32l for a car and gets ripped of, do you think that person will just wail about it or drag the dealers a** through the whole showroom of his??? hell, we would do it even for our 3.5l Maruti's!!!

unless I see some supporting facts, i place my bets on BMW.

Note: no offense meant to the anyone, just my 2cents!
I agree 100%.
Also the guy who called Bird automotive and asked was me.
The dealer said Xenon messed up electricals and new rims (Non BMW) messed suspensions.
Also they cancelled warranty as they can under user license agreement, just like iphones , where apple not only did void warranty on modded phones but also left many unoperable after an update and did not think they had to answer to consumers who do not follw the agreement license.
morphin1 is offline  
Old 20th December 2007, 21:35   #24
Senior - BHPian
 
1100D's Avatar
 
Join Date: Jun 2006
Location: Calcutta
Posts: 4,179
Thanked: 2,358 Times
Default

We are seeing this from the customer perspective only. We are being biassed by the sympathetic side we have towards the customer, whilst we dont know the complete details yet. BMW on the otherhand is actually making waves everywhere else with their maintenance plans.
1100D is offline  
Old 20th December 2007, 23:14   #25
Senior - BHPian
 
ported_head's Avatar
 
Join Date: Mar 2004
Location: Mumbai, India
Posts: 2,391
Thanked: 8 Times
Default

Oh it's not your car. I thought it was zaaakkkaaaas complaining about his own vehicle.

Well, these cars have an awful lot of complicated electronics these days, with those self adjusting and adaptive lighting and sorts, so I don't know how it would react to aftermarket xenons. The quality of install would matter a lot in such cases. If you go to Milan Subway to install xenons in your 3 series, you need help.

I'm guessing there is a good solid other side to this story that nobody here will now. I'm sure BMW had good reason to cancel warranty. They don't want to make wrong moves at such an early time, in such a potential market.
ported_head is offline  
Old 21st December 2007, 10:04   #26
Senior - BHPian
 
aaggoswami's Avatar
 
Join Date: May 2007
Location: Vadodara
Posts: 4,675
Thanked: 1,426 Times
Default Wow, this is bad BMW

As mentioned by many of you, 2lakhh is not small, but a huge amount of money. And even after spending so much money this type of treatment is not what one deserves.

Its a shame that we are not given Xenon on 32lakh car. VW does give them in the under 30Lakh car. Fitting xenon cannot/mustnot mess up with the entire electricals. I never knew that the engineering of BMW is so great that even fitting Xenon can ruin seat adjustment motor!!!

Yes it overloads the system, but it Must not result in a burning of compressor and motor.

I also saw someone say that it would be wise investing in an extended warranty. But even with the extended warranty, things would be bad becasue BMW would have anyway cancelled the warranty.

BMW must be told that even after fitting Xenon in 7.21lakh Baleno and 10lakh Innova, all the motors and the compressor are working fine.

About the front wheel coming off, BMW would have been in the court in US/developed countries! The indian legal system, well the less said teh better. After 1,00,000 km on the odo, the wheels of 800 , a car that will cost less than one tenth of 32lakh, does not come off.

BMM must not go for sales to beat merc in this fashion. India is a tough market and tackling in this manner will only shut the shop.


Getting in touch with some automotive mag. may help.


I feel really sorry for
(i) The treatment given to Indians by BMW i.e. the cars made in India by BMW are not at par with those made in forigen countries.
(ii0 The weak electrical systems of almost all the cars in INdia i.e. the headlights of almost all the cars in India are not effective in our conditions.
aaggoswami is offline  
Old 21st December 2007, 11:08   #27
BHPian
 
morphin1's Avatar
 
Join Date: Dec 2007
Location: Delhi
Posts: 165
Thanked: 24 Times
Default

Well i agree,
1. BMW cannot get away with treating the so called luxury segment owners like crap, as sooner or later it will diminish their image.
2. The self adjusting lights on BMW could require more extensive knowledge of the process which might have been overlooked by a noobie.
3. Until and unless the original poster of the issue, posts some pics to prove his point or decides to take it to another level I am with BMW as
Cancelling WARRANTY just like that will Definitely ruin their rep and I doubt BMW would want to leave India by 2009

So lets wait and see what comes up as I am taking personal interest in this matter and am waiting for the 320d owner to give more info.
Cheerscheers:
morphin1 is offline  
Old 21st December 2007, 11:09   #28
Distinguished - BHPian
 
Sahil's Avatar
 
Join Date: May 2004
Location: Bombay
Posts: 5,201
Thanked: 2,090 Times
Default

Quote:
Originally Posted by aaggoswami View Post


I feel really sorry for
(i) The treatment given to Indians by BMW i.e. the cars made in India by BMW are not at par with those made in forigen countries.
(ii0 The weak electrical systems of almost all the cars in INdia i.e. the headlights of almost all the cars in India are not effective in our conditions.

Says who? Its easy to pass judgements on letter such as this when you don't even know if it is true. On what basis are you judging the quality not being at par with foriegn countries?Have you driven an Indian assembled BMW?

That does our weather condition or road conditions got to do with the effectivness of the headlamps !?

Last edited by Sahil : 21st December 2007 at 11:11.
Sahil is offline  
Old 21st December 2007, 11:27   #29
Team-BHP Support
 
Join Date: Feb 2004
Location: Bangalore
Posts: 11,883
Thanked: 9,697 Times
Default

Quote:
Originally Posted by aaggoswami View Post
Its a shame that we are not given Xenon on 32lakh car. VW does give them in the under 30Lakh car. Fitting xenon cannot/mustnot mess up with the entire electricals. I never knew that the engineering of BMW is so great that even fitting Xenon can ruin seat adjustment motor!!!

BMW must be told that even after fitting Xenon in 7.21lakh Baleno and 10lakh Innova, all the motors and the compressor are working fine.

About the front wheel coming off, BMW would have been in the court in US/developed countries! The indian legal system, well the less said teh better. After 1,00,000 km on the odo, the wheels of 800 , a car that will cost less than one tenth of 32lakh, does not come off.
BMW use a CAN (car area network) to distribute electronic signals to the ancilliaries. It is not as straightforward fitting xenons and it is quite possible, it corrupted the whole system.

wheels falling off sounds wierd.

THe sniffers on the Autocar forum will surely investigate and make a story if credible. They did it on t-bhp!!!
ajmat is offline  
Old 21st December 2007, 11:33   #30
BHPian
 
cheap_deal's Avatar
 
Join Date: Feb 2006
Location: unknown
Posts: 463
Thanked: 2 Times
Default

you pay 32laks for the 320d and dont get xenons with it? the only 3 series beamer one should buy IMO is the m3 or 335i.
cheap_deal is offline  
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
ARTICLE: What to do if you are stuck with a lemon (Defective car) GTO On owning a car 43 7th December 2017 11:20
Should India have anti-lemon laws and a vehicle quality monitoring administration ? sidindica The Indian Car Scene 59 9th October 2017 12:26
New Skoda Octavia or Pre-owned BMW F30 320d. EDIT: New 320d booked coolboy007 Sedans 54 17th June 2016 15:41
BMW 325i,320d or 523i??? EDIT Bought 320D Highline morphin1 Luxury, Imports & Niche 67 13th April 2015 13:57
I dreamt a Polo, Paid for Figo and got a Fiesta New.Novice Test-Drives & Initial Ownership Reports 56 22nd August 2011 15:38


All times are GMT +5.5. The time now is 12:43.

Copyright ©2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks