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Old 23rd February 2017, 20:48   #256
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Default Re: The "JD Power Study" Thread

Happened to see how the survey is being conducted (one of my friend was interviewed for 2016 IQS survey) and I must say most of the customers are unaware of certain part of questionnaires and blindly give YES/NO
Seeing the PPH figures fluctuating every year earlier I had a thought that companies are really working on the customer feedback, but now I doubt the same
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