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Old 24th March 2009, 13:56   #1
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Default Angry Customer Tries To Torch Defective Safari

the following article was published in today's AHMEDABAD MIRROR.
Quite interesting. A minor defect but very high level of frustration.

It is a very interesting topic. What level would you go to if your new car has a problem and you dont receive any positive or helpful response from the dealership or the company?

Link to News Article

Last edited by GTO : 25th March 2009 at 19:34. Reason: Adding link to news website
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Old 24th March 2009, 14:04   #2
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Now we have seen it all...

Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article?

TATA wake up.
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Old 24th March 2009, 14:07   #3
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I salute him - he carried out (or tried to carry out) what I threatened to do in the early days of my ownership!
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Old 24th March 2009, 14:09   #4
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OMG! he is trying set ablaze Safari VX on just bumper and door issue. I think this is new way of protesting (possibly the Mamta way)
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Old 24th March 2009, 14:10   #5
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There must be many more like this across the country. Surprising, TATA has done practically nothing to rectify.
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Old 24th March 2009, 14:12   #6
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Somebody please contact him - and ask if I can take that spare wheel cover.
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Old 24th March 2009, 14:12   #7
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Quote:
Originally Posted by Spitfire View Post
Now we have seen it all...

Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article?

TATA wake up.
The attached is the complete article as published in today's paper.
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Old 24th March 2009, 14:13   #8
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Man, i read the title of the thread and wondered if it was Tsk!!
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Old 24th March 2009, 14:13   #9
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OMG !! This is something a true wake-up call for TATA !!
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Old 24th March 2009, 14:15   #10
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i guess not only tata dealers.. most of the dealers should be taught some lesson.
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Old 24th March 2009, 14:17   #11
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sad part is , though tata seems to be trying, the dealers seem to be trying to stop them in every way possible. Maybe they're not trying hard enough....
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Old 24th March 2009, 14:18   #12
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I thought it was Tanveer too Amitoj. lol.
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Old 24th March 2009, 14:18   #13
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if you folks remember, Varun had done a similar drastic step for his Sumo- hiring a stall in Vahan yatra, parking his sumo there and pasting stickers all over highlighting the defects.

whn TML did not wake up then, it is naive for us to expect them to wake up now.

the trouble is with the delays in our legal system and the fact that our law does not provide for class action law suits. So it is generally one individual against the corporae might of Tata (or any other company for that matter)
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Old 24th March 2009, 14:19   #14
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My god just show the level of frustration this guy had. He was reluctant to do so. Wrong timing for the article to be published following the Nano launch.
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Old 24th March 2009, 14:20   #15
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Quote:
Originally Posted by amitoj View Post
Man, i read the title of the thread and wondered if it was Tsk!!
Quote:
Originally Posted by vid6639 View Post
I thought it was Tanveer too Amitoj. lol.
I have absolutely no intentions of doing anything like that LOL
Why torch the poor vehicle. Petrol can be used to torch what really needs torching
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