Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 24th March 2009, 13:56   #1
Senior - BHPian
 
h@r$h@l's Avatar
 
Join Date: Nov 2008
Location: GJ1
Posts: 1,434
Thanked: 687 Times
Default Angry Customer Tries To Torch Defective Safari

the following article was published in today's AHMEDABAD MIRROR.
Quite interesting. A minor defect but very high level of frustration.

It is a very interesting topic. What level would you go to if your new car has a problem and you dont receive any positive or helpful response from the dealership or the company?

Link to News Article

Last edited by GTO : 25th March 2009 at 19:34. Reason: Adding link to news website
h@r$h@l is online now   Reply With Quote
Old 24th March 2009, 14:04   #2
BANNED
 
Spitfire's Avatar
 
Join Date: Jul 2006
Location: Panaji - Goa/Bangalore - Karnataka
Posts: 3,250
Thanked: 706 Times
Default

Now we have seen it all...

Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article?

TATA wake up.
Spitfire is offline   Reply With Quote
Old 24th March 2009, 14:07   #3
Senior - BHPian
 
Join Date: Mar 2005
Location: N.A
Posts: 6,851
Thanked: 1,558 Times
Default

I salute him - he carried out (or tried to carry out) what I threatened to do in the early days of my ownership!
Steeroid is offline   Reply With Quote
Old 24th March 2009, 14:09   #4
Senior - BHPian
 
anujmishra's Avatar
 
Join Date: Jun 2008
Location: Bangalore
Posts: 1,274
Thanked: 343 Times
Default

OMG! he is trying set ablaze Safari VX on just bumper and door issue. I think this is new way of protesting (possibly the Mamta way)
anujmishra is offline   Reply With Quote
Old 24th March 2009, 14:10   #5
Team-BHP Support
 
Rudra Sen's Avatar
 
Join Date: Apr 2004
Location: Bangalore
Posts: 10,548
Thanked: 4,257 Times
Default

There must be many more like this across the country. Surprising, TATA has done practically nothing to rectify.
Rudra Sen is offline   Reply With Quote
Old 24th March 2009, 14:12   #6
BANNED
 
Join Date: Nov 2004
Location: Bangalore / Madras
Posts: 1,980
Thanked: 14 Times
Default

Somebody please contact him - and ask if I can take that spare wheel cover.
hrag is offline   Reply With Quote
Old 24th March 2009, 14:12   #7
Senior - BHPian
 
h@r$h@l's Avatar
 
Join Date: Nov 2008
Location: GJ1
Posts: 1,434
Thanked: 687 Times
Default

Quote:
Originally Posted by Spitfire View Post
Now we have seen it all...

Imagine the frustration the customer must be feeling to torch his own car. Do you have the complete article?

TATA wake up.
The attached is the complete article as published in today's paper.
h@r$h@l is online now   Reply With Quote
Old 24th March 2009, 14:13   #8
Senior - BHPian
 
amitoj's Avatar
 
Join Date: Nov 2004
Location: Nashua, NH
Posts: 3,000
Thanked: 1,682 Times
Default

Man, i read the title of the thread and wondered if it was Tsk!!
amitoj is offline   Reply With Quote
Old 24th March 2009, 14:13   #9
Senior - BHPian
 
ashthedivx's Avatar
 
Join Date: Feb 2007
Location: Delhi
Posts: 1,355
Thanked: 22 Times
Default

OMG !! This is something a true wake-up call for TATA !!
ashthedivx is offline   Reply With Quote
Old 24th March 2009, 14:15   #10
BHPian
 
Join Date: Apr 2007
Location: Bangalore
Posts: 361
Thanked: 17 Times
Default

i guess not only tata dealers.. most of the dealers should be taught some lesson.
madhukar_n is offline   Reply With Quote
Old 24th March 2009, 14:17   #11
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: CT
Posts: 6,948
Thanked: 1,503 Times
Default

sad part is , though tata seems to be trying, the dealers seem to be trying to stop them in every way possible. Maybe they're not trying hard enough....
greenhorn is offline   Reply With Quote
Old 24th March 2009, 14:18   #12
Team-BHP Support
 
Vid6639's Avatar
 
Join Date: Jul 2006
Location: Bangalore
Posts: 14,717
Thanked: 20,680 Times
Default

I thought it was Tanveer too Amitoj. lol.
Vid6639 is offline   Reply With Quote
Old 24th March 2009, 14:18   #13
Senior - BHPian
 
himanshugoswami's Avatar
 
Join Date: Oct 2004
Location: !!!!
Posts: 2,021
Thanked: 1,061 Times
Default

if you folks remember, Varun had done a similar drastic step for his Sumo- hiring a stall in Vahan yatra, parking his sumo there and pasting stickers all over highlighting the defects.

whn TML did not wake up then, it is naive for us to expect them to wake up now.

the trouble is with the delays in our legal system and the fact that our law does not provide for class action law suits. So it is generally one individual against the corporae might of Tata (or any other company for that matter)
himanshugoswami is offline   Reply With Quote
Old 24th March 2009, 14:19   #14
BHPian
 
anshu_46's Avatar
 
Join Date: Nov 2005
Location: Lucknow
Posts: 92
Thanked: 0 Times
Default

My god just show the level of frustration this guy had. He was reluctant to do so. Wrong timing for the article to be published following the Nano launch.
anshu_46 is offline   Reply With Quote
Old 24th March 2009, 14:20   #15
Team-BHP Support
 
tsk1979's Avatar
 
Join Date: Feb 2005
Location: New Delhi
Posts: 23,039
Thanked: 15,835 Times
Default

Quote:
Originally Posted by amitoj View Post
Man, i read the title of the thread and wondered if it was Tsk!!
Quote:
Originally Posted by vid6639 View Post
I thought it was Tanveer too Amitoj. lol.
I have absolutely no intentions of doing anything like that LOL
Why torch the poor vehicle. Petrol can be used to torch what really needs torching
tsk1979 is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Defective Skoda Laura? Nope, defective dealer! Sam Kapasi The Indian Car Scene 146 22nd April 2018 21:41
Road manners drive PM angry sharathjeppu The Indian Car Scene 34 19th April 2016 16:43
Maruti Showroom - MyCar, Wakad (Pune) - tries to sell me a defective / DEMO car! etchemkay Indian Car Dealerships 67 4th October 2014 01:01
Face to face with an angry tiger drkakkilaya Travelogues 49 22nd June 2012 18:46
Delhi Traffic Torture - Olympic Torch Relay woof Street Experiences 17 21st April 2008 17:05


All times are GMT +5.5. The time now is 02:36.

Copyright ©2000 - 2018, Team-BHP.com
Proudly powered by E2E Networks