Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 3rd June 2009, 17:21   #1
Senior - BHPian
 
Join Date: Jun 2007
Location: -
Posts: 4,705
Thanked: 3,845 Times
Default Should India have anti-lemon laws and a vehicle quality monitoring administration ?

We know how manufacturers are taking us for a ride, and how poor quality parts in many cars fail after warrenty and the customer has to borne heavy expenses out of his pocket (Eg. many VW group cars, Tata etc..), leading to more hours spent in garage than on the road ad manufacturers walking away from it, at the cost of the customer.

My opinion is should our country have anti-lemon laws and a federal watchdog like the National Highway Traffic Safety Administration which keeps a watch on the quality of manufacturing and after sales service provided by the manufacturers so that any recalls for the minutest of defects are announced to keep the vehicle in safe and perfectly running condition.
Also, warrenty standards should be on par with other developed countries so that the customer feels that the manufacturer is not taking him/her for a ride.

lastly, all workshops should be classified on the parameters of good, average and bad quality service (esp tata/fiat and skoda) and the underperforming workshops should be given an ultimatum or otherwise, termination of contract as the solution to make sure that customers grievances are handled at the earliest.

We can put a request to the Government of Inda for passing a legislative bill in drafting anti-lemon laws similar to the ones in USA/ Europe.

Do you agree with my opinion? If yes, more suggestion are welcome.
sidindica is offline   (1) Thanks Reply With Quote
Old 3rd June 2009, 17:24   #2
Senior - BHPian
 
greenhorn's Avatar
 
Join Date: Apr 2007
Location: TN-14
Posts: 6,839
Thanked: 1,318 Times
Default

yes we should, but its just another one of those things to add to the wish list :(
greenhorn is offline   Reply With Quote
Old 3rd June 2009, 17:31   #3
Senior - BHPian
 
mjothi's Avatar
 
Join Date: Dec 2007
Location: Bangalore
Posts: 3,252
Thanked: 216 Times
Default

Yes. Certainly only in the wish list.

I hope they first make good standards and approval for safety aspects of vehicles. Not just make, but also implement the system with minimum loop hole (Ya, I know i am expecting too much is I said without any loop hole!!!)
mjothi is offline   Reply With Quote
Old 3rd June 2009, 19:09   #4
Senior - BHPian
 
wildon's Avatar
 
Join Date: Jul 2007
Location: Bangalore
Posts: 2,405
Thanked: 1,040 Times
Default Auto Policy Of Government Of India

Read it: Auto Policy Of Government Of India- Vision

Quote:
14. SAFETY

14.1 Government will duly amend the Central Motor Vehicles Rules, Bureau of Indian Standards (BIS) and other relevant provisions and introduce safety regulations that conform to global standards.

14.2 Testing and certification facilities need to be revised and strengthened in accordance with safety standards of global order. Government, in partnership with industry, will tend to this requirement.

Last edited by GTO : 16th October 2012 at 10:28. Reason: Updating link
wildon is offline   Reply With Quote
Old 3rd June 2009, 19:39   #5
BHPian
 
GSMINC's Avatar
 
Join Date: Sep 2007
Location: Bangalore
Posts: 354
Thanked: 94 Times
Default

Would love to have such a watchdog for the auto industry, but
if only wishes were horses
GSMINC is offline   Reply With Quote
Old 3rd June 2009, 19:47   #6
BHPian
 
aerohit's Avatar
 
Join Date: Aug 2007
Location: India
Posts: 883
Thanked: 586 Times
Default

Quote:
Originally Posted by sidindica View Post
Federal watchdog like the National Highway Traffic Safety Administration

I would say we already have - Ministry of Road Transport & Highways, also deals with safety.
http://morth.nic.in What is required is improvement.

The IIT of India also has Transportation Research and Injury Prevention Programme
http://web.iitd.ac.in/~tripp What is required is improvement.

But I agree with you very much, it is about time for a real change, or may be another "Wednesday" style scenario to bring about the change.

Last edited by aerohit : 3rd June 2009 at 19:56.
aerohit is offline   Reply With Quote
Old 3rd June 2009, 19:48   #7
Senior - BHPian
 
wildon's Avatar
 
Join Date: Jul 2007
Location: Bangalore
Posts: 2,405
Thanked: 1,040 Times
Default Automotive Mission Plan

Automotive Mission Plan 2006- 2016
Attached Images
 

Last edited by wildon : 3rd June 2009 at 19:51.
wildon is offline   Reply With Quote
Old 3rd June 2009, 19:58   #8
BHPian
 
TRAUMASURG's Avatar
 
Join Date: Apr 2009
Location: CANTON,NEW YORK
Posts: 79
Thanked: 5 Times
Default

Quote:
Originally Posted by sidindica View Post
We know how manufacturers are taking us for a ride, and how poor quality parts in many cars fail after warrenty and the customer has to borne heavy expenses out of his pocket (Eg. many VW group cars, Tata etc..), leading to more hours spent in garage than on the road ad manufacturers walking away from it, at the cost of the customer.

My opinion is should our country have anti-lemon laws and a federal watchdog like the National Highway Traffic Safety Administration which keeps a watch on the quality of manufacturing and after sales service provided by the manufacturers so that any recalls for the minutest of defects are announced to keep the vehicle in safe and perfectly running condition.
Also, warrenty standards should be on par with other developed countries so that the customer feels that the manufacturer is not taking him/her for a ride.

lastly, all workshops should be classified on the parameters of good, average and bad quality service (esp tata/fiat and skoda) and the underperforming workshops should be given an ultimatum or otherwise, termination of contract as the solution to make sure that customers grievances are handled at the earliest.

We can put a request to the Government of Inda for passing a legislative bill in drafting anti-lemon laws similar to the ones in USA/ Europe.

Do you agree with my opinion? If yes, more suggestion are welcome.
I think there should be on in place.It is protection for the consumers and safety of our people.We have such laws in place in USA.this law is not in favor of manufacturer nor the consumer.The manufacturer will be given ample of time and efforts to fix the problem before the car can be labelled LEMON.Each state in the union has certain variation to the law
TRAUMASURG is offline   Reply With Quote
Old 3rd June 2009, 20:23   #9
BHPian
 
arin_12's Avatar
 
Join Date: Jul 2008
Location: Bangalore
Posts: 598
Thanked: 20 Times
Default

@ SID. Remember our GOVT is corporate friendly rather consumer friendly
If you pay money to them any damn worst vehicle can be sell in Indian Market. GOVT dont wanna think for people, they just wanna think only about them self.
All Manufacturer are enjoying this by selling Cheap Product to Indian Market with making Max Margin comparing to other country.
arin_12 is online now   Reply With Quote
Old 9th March 2010, 15:54   #10
BHPian
 
Abes's Avatar
 
Join Date: Jan 2009
Location: Salalah
Posts: 201
Thanked: 57 Times
Default

After reading the post on Protest against Tata (Protest against Tata Motors.EDIT Supreme Court Orders Tata to repair Sumo (pg.40)) thread, I totally agree that India needs an anti-lemon law.
Abes is offline   Reply With Quote
Old 9th March 2010, 16:05   #11
BHPian
 
fatboyslim's Avatar
 
Join Date: Jun 2008
Location: Chennai
Posts: 51
Thanked: 0 Times
Default

Not only does India require an anti-lemon law. It needs to look at stringent punishment for violators-not only at Manufacturer level but also at distributor level trying to re-sale damaged goods/demo cars without informing the customer.

OT: Moreover, we should also have mileage mentioned by ARAI/manufacturers clearly mentioned in prominent print (as opposed to fine print) and have a robust recall policy.

But wishes never come true or do they?
fatboyslim is offline   Reply With Quote
Old 9th March 2010, 16:40   #12
Distinguished - BHPian
 
IronH4WK's Avatar
 
Join Date: Dec 2009
Location: Bangalore
Posts: 3,457
Thanked: 3,615 Times
Default

Quote:
Originally Posted by Abes View Post
After reading the post on Protest against Tata (Protest against Tata Motors.EDIT Supreme Court Orders Tata to repair Sumo (pg.40)) thread, I totally agree that India needs an anti-lemon law.
+1

for the life of me, i'm not going to ever buy a Tata! these so called Indian manufacturers take the people for a ride by selling them spurious and defective products and when it comes to providing assistance or replacement, they show you the finger!
IronH4WK is offline   Reply With Quote
Old 9th March 2010, 17:01   #13
Senior - BHPian
 
Join Date: Mar 2007
Location: Delhi
Posts: 2,175
Thanked: 128 Times
Default

In India, more bills and more laws= more income for the enforcers but does not = consumer protection.
vasudeva is offline   Reply With Quote
Old 9th March 2010, 17:03   #14
Senior - BHPian
 
Join Date: Sep 2008
Location: Bangalore
Posts: 1,891
Thanked: 19 Times
Default

There are already enough laws and enough regulators

it is time these laws are implemented.
StarVegabond is offline   Reply With Quote
Old 9th March 2010, 17:10   #15
Senior - BHPian
 
DCEite's Avatar
 
Join Date: Sep 2004
Location: NCR
Posts: 3,047
Thanked: 481 Times
Default

No we shouldn't have anti Lemon laws. How would i get fresh nimbu paani then ?

But seriously there is the counsumer court for this purpoe. There cannot be a specific to car only regulaatory authority. Heck, we don't even have a real estate regulatory authority in India, forget automobiles.
DCEite is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Anti Smoking Laws Are Here moralfibre Shifting gears 178 24th April 2013 21:45
Bristol Cars goes into administration : looking for financial support asap issigonis The International Automotive Scene 5 7th March 2011 22:19
Voyage Passage Planning APEM(appraisal,Monitoring,execution and monitoring) booboo Route / Travel Queries 0 23rd October 2010 13:38
Paid 32 lakh and got a lemon (320d) zakaaaaasss The Indian Car Scene 53 24th December 2007 10:26
Anti honda?? Anti suzi?? Anti fiat?? Anti ford etc etc?? Vent out ur opinions here!!! mclaren1885 Shifting gears 3 29th June 2006 14:23


All times are GMT +5.5. The time now is 14:31.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks