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|13th July 2009, 01:03||#61|
Join Date: Jun 2007
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Could you please elaborate on your bad experince with your car and/or service?
However I think they can gain more customer confidence if they open their own showrooms. As you said currently if they want to pack up and leave they can very well do it - They can sell their diesel engines and Pune plant to Tata for recovering some of their losses.
In simple words I feel - They don't seem sure about their well deserved success, but are really trying hard very aggressively. As a satisfied decade old customer I am wishing them good luck.
|13th July 2009, 08:57||#62|
Senior - BHPian
Join Date: Apr 2004
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great interview. There might have been some questions left out, but it was a great interview nonetheless.
I also doubted the 1.6 MJD as I have not seen it anywhere online. Maruti wants to make it for the SX4, but they will be working on the 1.6 on their own and not with the help of Fiat. Please correct me if I am wrong.
But if not a 1.6, then could we atleast have the option of the 1.3 VGT MJD in the Linea?
Secondly, GPKMahe, Please see my views in bold.
|13th July 2009, 13:56||#63|
Senior - BHPian
Join Date: Feb 2004
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|13th July 2009, 16:21||#64|
Senior - BHPian
Join Date: Sep 2008
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I understand that generally automotive industry follows the product life cycle as below.
1. Product conceptualization 1 year
2. Product Development, Testing, industrialization etc : 3 years
3. On road life of the vehicle : 7 years
4. Generally a product is kept in the market for 2-3 years before replacing it with a varient or successor model.
5. as per international norms : if a car/model is sold in certain nos/above, the spare parts need to be made available up to 7 years period minimum from the date of stopping the production/sale of the vehicle from the market
6. Any period above this 7 years is purely voluntary from the company perspective.
I know this because, my old employer used to be a leader supplying the semiconductor devices to top 10 automotive players in the world and we used to have forecast for the parts (in a project) upto 18-20 years from the day the part was first chosen.
ofcourse company can not keep producing the parts for ever.
hence a buyer has to excersize his/her due deligence and then make purchase decision.
The automaker generally puts the warrantee, repair, service, spares policy clearly in the user manual (and sale contract). Most of the time people do not check this out.
Last edited by StarVegabond : 13th July 2009 at 16:25. Reason: added more details
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