Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 23rd July 2009, 19:46   #16
BHPian
 
Join Date: Sep 2008
Location: Bangalore
Posts: 167
Thanked: 52 Times
Default

I'm happy with my Ikon's reliability also. The only reliability issue is with the known "hot air from AC" problem which I solved on taking the advice of fellow BHP'ians and removing the valve. Never had a problem after that!
No major service hassles either, except that it is too expensive.

Last edited by floyd : 23rd July 2009 at 19:47.
floyd is offline   Reply With Quote
Old 23rd July 2009, 19:57   #17
BHPian
 
sbala's Avatar
 
Join Date: May 2007
Location: Bangalore
Posts: 398
Thanked: 157 Times
Default

Being a Ford Fiesta customer for almost 3 years - i haven't faced any issues with their service. I do my car service @ Metro Ford, Bangalore. Nice care and prompt service...
sbala is offline   Reply With Quote
Old 23rd July 2009, 20:01   #18
Senior - BHPian
 
devarshi84's Avatar
 
Join Date: Jun 2005
Location: Ahmedabad - Tor
Posts: 3,996
Thanked: 118 Times
Default

TO be honest I never knew so many FORD owners who were completely satisfied existed on t-bhp.

All I had read until now was high service costs and service issues. Not that I believed them though.
devarshi84 is offline   Reply With Quote
Old 23rd July 2009, 20:16   #19
BHPian
 
sbala's Avatar
 
Join Date: May 2007
Location: Bangalore
Posts: 398
Thanked: 157 Times
Default

thats right devarshi... i have read lot of posts against Ford service guys - May be i am lucky so far.. touch wood
sbala is offline   Reply With Quote
Old 4th August 2009, 15:52   #20
BHPian
 
Join Date: Sep 2008
Location: Bangalore
Posts: 167
Thanked: 52 Times
Default

@ devarshi84: Make no mistake, service costs are indeed high. But the quality of work is good (so far at least, fingers-crossed).
floyd is offline   Reply With Quote
Old 4th August 2009, 17:05   #21
BHPian
 
Join Date: Dec 2007
Location: Hyderabad
Posts: 199
Thanked: 42 Times
Default

I have owned a Ford for the last 5 years, first the Ikon Flair and now the 1.6. Except for the AC heater control valve issue in both my cars, I am yet to come across any other major problem.

The service levels have improved over the years and the price of regular parts that need replacement during servicing has decreased.

Overall the experiance has been very satisfactory with Ford.
zen91 is offline   Reply With Quote
Old 5th August 2009, 00:19   #22
Senior - BHPian
 
devarshi84's Avatar
 
Join Date: Jun 2005
Location: Ahmedabad - Tor
Posts: 3,996
Thanked: 118 Times
Default

Does this also reflect on the resale?
devarshi84 is offline   Reply With Quote
Old 5th August 2009, 00:52   #23
BHPian
 
Join Date: Oct 2007
Location: amritsar
Posts: 135
Thanked: 29 Times
Default

Guys
I owned a ford fiesta duratorq zxi abs for the last 3 years and covered almost 90000 kms which I sold in May,2009.I must say that I was completely satisfied with the vehicle (miss it a lot too) and the service provided by the local ford dealer.Though sometimes some parts were not readily available and the extended warranty really helps a lot.
braveheart_77 is online now   Reply With Quote
Old 5th August 2009, 11:38   #24
Senior - BHPian
 
lamborghini's Avatar
 
Join Date: Apr 2004
Location: Mumbai
Posts: 4,634
Thanked: 1,261 Times
Default

We own a fiesta TDCi, done 50Kkm, and are completely satisfied. It has been a long time since we have seen such a durable car in our house.
Before the fiesta we had a couple of Ikons as well, which too were extremely durable and rock solid!
lamborghini is online now   Reply With Quote
Old 5th August 2009, 12:24   #25
BHPian
 
Join Date: Jul 2005
Location: Chennai
Posts: 703
Thanked: 46 Times
Default

I have had bad service and delays several times. Sometimes they will not be able to identify issues. But this is all in Chennai in the service centres that I am regular to. But whenever there was a huge issue that had to be escalated Ford India was helpful.

They responded to emails, called up, picked up phones and made things move forward and attempted heavily to resolve issues. Though I wouldn't say 100% from heart for the competence and skills of the service advisors and the mechanics and also the management of these service centres. It helped to build personal rapport and get things done.

To put it other way except for one major issue with the work on my car in 2006 when I really wanted to sell off the car never there was a time again when I wanted to part with the car. I feel good when am inside and driving it.

I wish ford upgrades fiesta, brings in better diesels and brings cars in higher segments. When I want to upgrade I would like to consider a Ford but simply there isn't a ford above Fiesta in the Indian market (forget Endeavour)

Last edited by LandCruiser : 5th August 2009 at 12:27.
LandCruiser is offline   Reply With Quote
Old 5th August 2009, 14:27   #26
Senior - BHPian
 
quickdraw's Avatar
 
Join Date: Mar 2008
Location: New Delhi
Posts: 1,008
Thanked: 1,284 Times
Default

I am extremely happy with Talera Ford's service for my Mondeo as well.
quickdraw is offline   Reply With Quote
Old 5th August 2009, 21:59   #27
BHPian
 
2theMax's Avatar
 
Join Date: Jun 2007
Location: Chennai
Posts: 337
Thanked: Once
Default

Ive been a happy man with my Ikon TDCI since feb 09. pleasently surprised with the reliability and the service offered.
2theMax is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
My experience with JD Power Quality survey rippergeo The Indian Car Scene 43 26th May 2016 12:45
Indica Vista Quality Survey by TATA R&D Department. Anyone faced this ? mod-the-pc The Indian Car Scene 12 15th December 2009 16:56
Kia website tops J.D.Power Canada survey. amit The International Automotive Scene 3 4th August 2006 12:29
Maruti tops Indian Car Consumer Survey neverclever The Indian Car Scene 11 29th August 2004 19:00


All times are GMT +5.5. The time now is 13:10.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks