Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
Thread Tools Search this Thread
Old 16th February 2010, 16:33   #16
Senior - BHPian
 
tanwaramit's Avatar
 
Join Date: Aug 2005
Location: Dilwalon ki Dilli
Posts: 1,886
Thanked: 334 Times
Default

thanks for the update. Which East Delhi Metro Station ? Now that metro travels across many routes.
tanwaramit is offline   Reply With Quote
Old 16th February 2010, 16:45   #17
BHPian
 
Ardy's Avatar
 
Join Date: Jan 2009
Location: Hyderabad
Posts: 613
Thanked: 86 Times
Default

This is fantastic news and shows the seriousness from Ford.

@Dippy, Does the figure 28 include only new dealers or does is include new facilities by existing dealers also? From the picture in the post, I recognize at least 2 existing dealers in the background banner.

Cheers,
Ardy is offline   Reply With Quote
Old 16th February 2010, 17:30   #18
BHPian
 
Dieseled's Avatar
 
Join Date: Feb 2009
Location: New Delhi
Posts: 51
Thanked: Once
Default

A step in the right direction, a bit late in the day though, but better late than never. This will also help in better A.S.S.. I really believe the reason MSIL and Hyundai are considered best in the industry is because they have so many Service Centres, but the stuation for Ford (even in the big Metros) is that they don't have more than one or two service centres which leaves customer no choice, with more centres ,customers will have more choice and the monopoly which authorised centres like Harpreet Ford for instance have in Delhi would end, better service and hence happy customers.

Any news (apart from East Delhi dealer) about new authorized service Centre for Delhi?
Dieseled is offline   Reply With Quote
Old 16th February 2010, 17:37   #19
BHPian
 
Join Date: Jun 2009
Location: Chennai
Posts: 328
Thanked: 23 Times
Default

Great to see all guns blazing. Looks like Ford is having huge expectations on Figo. I hope they do some impressive marketing as well to build up hype before launch and launch it with absolute bang.

Quote:
Originally Posted by Gilead View Post
I see that that there is no change in the duopoly structure in Chennai. It's the same old MPL and that's not good news for me. I was hoping to get a new dealership/service center from a different business entity.
Totally second this. Chennai buyers have enough of nuisance between these two guys MPL and Chennai Ford. Will be refreshing to see some new guys.
rajivn is offline   Reply With Quote
Old 16th February 2010, 17:50   #20
Senior - BHPian
 
recshenoy's Avatar
 
Join Date: Mar 2008
Location: Mangalore / Bangalore
Posts: 1,056
Thanked: 91 Times
Default

great info Dippy

do we have list of all those 28 facilities. Also Ford should look at reducing spare cost too!

FIAT, Renault Are you guys listening?
recshenoy is offline   Reply With Quote
Old 16th February 2010, 17:56   #21
BHPian
 
mail4loys's Avatar
 
Join Date: Nov 2006
Location: San Antonio, TX
Posts: 375
Thanked: 6 Times
Default

It is indeed a good new for Ford to open-up service centers in small town. But i'm not sure about the quality of mechanics that they are going to get on roll. I have used the dealer facilities in Bangalore, Hyderabad and Chennai for my car service and all interactions were not up to the mark.
mail4loys is offline   Reply With Quote
Old 16th February 2010, 18:04   #22
Senior - BHPian
 
Dippy's Avatar
 
Join Date: Feb 2004
Location: Mumbai, India
Posts: 7,269
Thanked: 163 Times
Default

Quote:
Originally Posted by tanwaramit View Post
thanks for the update. Which East Delhi Metro Station ? Now that metro travels across many routes.
East Delhi = Harpreet Ford. Since I dont know much about Delhi, you might want to find out exactly where it is

Quote:
Originally Posted by Ardy View Post
This is fantastic news and shows the seriousness from Ford.

@Dippy, Does the figure 28 include only new dealers or does is include new facilities by existing dealers also? From the picture in the post, I recognize at least 2 existing dealers in the background banner.

Cheers,
They mentioned 28 all new facilities at the event.

Quote:
Originally Posted by recshenoy View Post
great info Dippy

do we have list of all those 28 facilities. Also Ford should look at reducing spare cost too!

FIAT, Renault Are you guys listening?
Definately. Mr. Sanyal said that localisation in the current line up of cars is at 80% and will go over 85% for the Figo. Hopefully we can expect reduced spare parts costs on the Figo. Very important for the car's success IMO.

Ford has a lot of catching up to do with Maruti and Hyundai in terms of service and this is a step in the right direction.
Dippy is online now   Reply With Quote
Old 16th February 2010, 18:13   #23
Team-BHP Support
 
Samurai's Avatar
 
Join Date: Jan 2005
Location: B'lore-Manipal
Posts: 22,384
Thanked: 14,314 Times
Default

They still don't have a dealership/workshop in entire Udupi district. My F-I-L has a Fiesta, but he doesn't want to buy any more Ford cars because of the distance to the nearest workshop, it is 75Kms away in Mangalore. Thank god I don't have a Ford, meanwhile the Tata/Maruti/Hyundai/Mahindra workshops are within 10 Kms from my home.
Samurai is offline   Reply With Quote
Old 16th February 2010, 18:50   #24
BHPian
 
SPARKled's Avatar
 
Join Date: Aug 2009
Location: Navi Mumbai
Posts: 938
Thanked: 302 Times
Default

Ford is expecting a lot of Figos on the road to make such a move. However I for one am not sure if the Figo is going to set any sales chart on fire unless its priced absolutely brilliantly and the mindset of the general public that 'Fords are expensive to maintain' is taken care of. Not just the car but the spares and service should not be a deterrent as has been with Ford in the past. Hopefully all these issues have been taken care of, or else I doubt if even a hundred more service centers will be of any help
SPARKled is offline   Reply With Quote
Old 16th February 2010, 20:47   #25
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 47,749
Thanked: 89,404 Times
Default

This move has F-I-G-O written all over it, in bold and FULL CAPS

Good move. Ford needs all the distribution strength it can get, thanks to the Figo (potentially) bringing previously unseen volumes.

@ Dippy : South Mumbai dealership opened?
GTO is offline   Reply With Quote
Old 16th February 2010, 21:00   #26
BHPian
 
SunilM's Avatar
 
Join Date: Jan 2010
Location: Ahmedabad
Posts: 272
Thanked: 39 Times
Default

Excellent move by Ford! They already have some great cars, what they needed was scale. This will go a long way in reducing the gap with TATAs and Maruti.

Thanks Dippy for the news!
SunilM is offline   Reply With Quote
Old 16th February 2010, 22:18   #27
Senior - BHPian
 
Dippy's Avatar
 
Join Date: Feb 2004
Location: Mumbai, India
Posts: 7,269
Thanked: 163 Times
Default

Quote:
Originally Posted by GTO View Post
This move has F-I-G-O written all over it, in bold and FULL CAPS

Good move. Ford needs all the distribution strength it can get, thanks to the Figo (potentially) bringing previously unseen volumes.

@ Dippy : South Mumbai dealership opened?
Not in South Mumbai. Wasan Ford opens at Chembur.
Dippy is online now   Reply With Quote
Old 16th February 2010, 22:31   #28
Senior - BHPian
 
1100D's Avatar
 
Join Date: Jun 2006
Location: Calcutta
Posts: 4,179
Thanked: 2,360 Times
Default

Quote:
Originally Posted by SPARKled View Post
the mindset of the general public that 'Fords are expensive to maintain' is taken care of.
Beleive me, I can now see that mindset changing somewhat. The spare part prices have greatly reduced and I can see it. The price rationalisation somehow has gotten across by word of mouth in its own little sort of way. The future looks better for Ford. I have been approached a couple of times by folks for my Ikon.

However how the Figo scores aboveits immediate rivals, is another story. Ford just needs to have the Figo visible to the customer by having as many of them on the road atleast initially. But then, Ford is not known to get its pricing right first time. Hopefully that will change with Figo.
1100D is offline   Reply With Quote
Old 17th February 2010, 00:42   #29
BHPian
 
ariendj's Avatar
 
Join Date: Feb 2008
Location: Massachusetts
Posts: 503
Thanked: 79 Times
Default

the general customer satisfaction was already better with the ford and with the latest move to reduce spare part prices and the present push to open new facilities just show how much they are oriented for the Indian needs.
Ford surely knows satisfying the developing world is surely the next best thing to keep them going.
ariendj is offline   Reply With Quote
Old 17th February 2010, 02:19   #30
Senior - BHPian
 
mjothi's Avatar
 
Join Date: Dec 2007
Location: Bangalore
Posts: 3,252
Thanked: 216 Times
Default

The mantra is "Hatches - Small Car"

Good initiative from Ford. Lets fiGO...
mjothi is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Maruti opens NEXA dealerships for premium cars tbppjpr The Indian Car Scene 432 4th December 2017 10:19
Daimler India Commercial Vehicles opens new bus plant, unveils new products Aditya Commercial Vehicles 18 17th July 2015 13:36
Tata Motors to open 200 new dealerships this year - 1 every day from July 2015! RavenAvi The Indian Car Scene 10 15th May 2015 21:17
Nissan India opens 5 more dealerships GTO Indian Car Dealerships 14 20th April 2015 20:09
Tata Motors opens Automotive Institute (SIADS) in Punjab. Other cities coming up! Dippy The Indian Car Scene 2 20th February 2010 19:37


All times are GMT +5.5. The time now is 06:55.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks