Go Back   Team-BHP > BHP India > The Indian Car Scene


Reply
 
LinkBack Thread Tools Search this Thread
Old 24th November 2005, 11:30   #1
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 35,661
Thanked: 26,201 Times
Default Honda paying for flood damage delay?

I saw this on CNBC news : Honda India is paying Rs. 500, and Rs. 1000 per day to NHC / Accord customers respectively for every day that flood damaged repairs are delayed.

Have any of you received such payments? Its remarkable of Honda to offer this, but I am extremely surprised seeing how dismal and pathetic their after-sales in Bombay is. I dont think Honda is capable of taking such good care of their existing customers - atleast in Bombay

GTO
GTO is offline   Reply With Quote

Old 24th November 2005, 12:44   #2
cnu
BHPian
 
cnu's Avatar
 
Join Date: Feb 2005
Location: Bangalore
Posts: 217
Thanked: 10 Times
Default

Yeah. Even I saw that report. It did mention that Honda will be paying that compensation but none of the customers have received any communication yet.

I think Honda is trying to regain the customers confidence after it was badly criticized for the delays and the warranty issues. I can imagine the pain of all those people who have to leave their cars in the garage for 3-4 months.
cnu is offline   Reply With Quote
Old 24th November 2005, 12:47   #3
Senior - BHPian
 
Surprise's Avatar
 
Join Date: Feb 2005
Location: Chennai
Posts: 2,229
Thanked: 79 Times
Default

Does Honda have their own showroom in Mumbai?

Is that the delay from the authorized service centres is also entertained by Honda, if all the spare parts from Honda was delivered in time for them
Surprise is offline   Reply With Quote
Old 24th November 2005, 20:27   #4
BHPian
 
srasania's Avatar
 
Join Date: May 2005
Location: Orlando, FL, USA
Posts: 321
Thanked: Once
Default

Yes,it's true.
I had my flood affected NHC CVT repaired at Honda Service Center,and they gave me a Rs8,500 discount for 17 days delay after 10th October.
PLEASE NOTE - THE RS 500/DAY DISCOUNT IS APPLICABLE ONLY AFTER 10TH OCTOBER DELAYS..NOT FROM DAY 1..
For Accord/CR-V ,it's Rs 1000/day discount afer 10th October.
These figures of Rs500/day aren't anything to compensate for the harassment the Honda flooded vehicle owners have gone through..
People right now don't care about the Rs500/day discount..they just want their vehicles back..and the service facility where I repaired my vehicle still has 250+ cars UNTOUCHED for flood related repairs..
Refer to the Thread : Warranty Issues - Is It fair? in the Indian Car Scene Section of this forum ( http://www.team-bhp.com/forum/showthread.php?t=7527 (warranty issues - is it fair ?) )
Though Honda makes excellent quality cars,the after sales service is TOTALLY PATHETIC..TOTALLY.
I would never buy Honda again.Period.

sr

Last edited by srasania : 24th November 2005 at 20:29.
srasania is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Issue with Honda dealer's (Magnum Honda) engine damage assessment Hells Bells Indian Car Dealerships 12 14th November 2012 15:00
Honda destroys flood-damaged cars iron The International Automotive Scene 25 2nd January 2012 13:26
Honda Civic stuck in flash flood mvineet Technical Stuff 39 1st September 2010 13:24
Indian car makers INETHICAL approach to Mumbai 26/7 Flood Damage GTO The Indian Car Scene 15 5th October 2005 22:30


All times are GMT +5.5. The time now is 05:21.

Copyright 2000 - 2014, Team-BHP.com
Proudly powered by E2E Networks