Go Back   Team-BHP > BHP India > The Indian Car Scene


Closed Thread
 
Thread Tools Search this Thread
Old 7th September 2010, 08:44   #1
BHPian
 
penpavan's Avatar
 
Join Date: Oct 2007
Location: Blore
Posts: 380
Thanked: 131 Times
Default *Incorrect* - Fiat parting ways with Tata?

Hi All,

I saw this news in the NDTV Profit this morning.
Can anyone confirm?

Apparently the news said that FIAT are not happy how it's customers are treated at TATA services/showroom.
penpavan is offline  
Old 7th September 2010, 09:25   #2
Distinguished - BHPian
 
jkdas's Avatar
 
Join Date: Sep 2005
Location: Thiruvananthapu
Posts: 9,661
Thanked: 1,389 Times
Default

Rumor ? This will only taint the image of FIAT if this happens. Their a.s.s was an issue ages ago and it was coz of their link with Tata that helped claim their lost glory in India.
jkdas is offline  
Old 7th September 2010, 09:32   #3
BHPian
 
COUGAR's Avatar
 
Join Date: Dec 2005
Location: Delhi
Posts: 538
Thanked: 83 Times
Default

Tata Motors isnt exactly setting the standards for service in India. Quite a sarkari company in many ways.

This could be an opportunity for FIAT to strike new ground
COUGAR is offline  
Old 7th September 2010, 09:35   #4
Distinguished - BHPian
 
nkrishnap's Avatar
 
Join Date: May 2006
Location: Bangalore
Posts: 3,490
Thanked: 4,103 Times
Default

Indeed the news is true. However, not sure of the further proceedings. What was mentioned as FIAT is not happy with the service provided to the Linea/Punto impacting the sales.

FIAT see this as an opportunity and invest on the service network. Its costly but worth over the long term
nkrishnap is online now  
Old 7th September 2010, 09:38   #5
Senior - BHPian
 
Join Date: Jun 2007
Location: -
Posts: 4,705
Thanked: 3,837 Times
Default

Quote:
Originally Posted by penpavan View Post
Hi All,

I saw this news in the NDTV Profit this morning.
Can anyone confirm?

Apparently the news said that FIAT are not happy how it's customers are treated at TATA services/showroom.
Me too just saw the same thing a while back. On headlines part. Would be good if a video grab of the same can be posted.

Last edited by sidindica : 7th September 2010 at 09:39.
sidindica is offline  
Old 7th September 2010, 09:40   #6
Senior - BHPian
 
aargee's Avatar
 
Join Date: Jan 2010
Location: KATN
Posts: 4,694
Thanked: 2,105 Times
Default

I'm very happy to hear this news. But its like walking on the edge of knife for Fiat because they need to establish themselves with a very strong A.S.S in India within a short span of time & provide a high quality of service. Now that their products are good, they only need to focus on service. Good Luck Fiat!!!
aargee is offline  
Old 7th September 2010, 09:42   #7
Distinguished - BHPian
 
Sheel's Avatar
 
Join Date: Jul 2006
Location: Purnea(Bihar)
Posts: 5,202
Thanked: 4,808 Times
Default

And they are opening new showrooms with alliance...confusing I must say.

FIAT will take much time to start things on its own and what about the owners who due to Tata have bought GP/Linea in tier-2/3 towns?
Sheel is offline  
Old 7th September 2010, 10:03   #8
BHPian
 
Join Date: Apr 2010
Location: Dubai, Mumbai
Posts: 75
Thanked: 411 Times
Default

Oh boy - this could be tricky for many existing customers who bought the latest Fiat offerings based on current tata network / spare sale points (Whether good or bad, the reach atleast was commendable). And the investment for Fiat will also be huge. Not sure if the best decision !
snan is offline  
Old 7th September 2010, 10:04   #9
Senior - BHPian
 
blackasta's Avatar
 
Join Date: Aug 2009
Location: Kolkata, WB
Posts: 2,776
Thanked: 955 Times
Default

This shall be the best decision FIAT has taken after their comeback, only if they strongly stand behind it, and raise the pathetic levels of A.S.S offered by TATA.

BTW - they also got to raise the workmanship standards on their cars:

http://www.team-bhp.com/forum/techni...king-roof.html (Punto With A Leaking Roof)
http://www.team-bhp.com/forum/techni...lem-punto.html (Air conditioner problem with Punto)
http://www.team-bhp.com/forum/indian...nces-here.html

Last edited by blackasta : 7th September 2010 at 10:06.
blackasta is offline  
Old 7th September 2010, 10:22   #10
Senior - BHPian
 
clevermax's Avatar
 
Join Date: Jun 2006
Location: Tvm/Amsterdam
Posts: 1,598
Thanked: 401 Times
Default

I just hope that this turns out to be a good decision. TATA Service is way too lousy, even TVS does a much much better job nowadays.

Question is, how Fiat is gonna manage the A.S.S now?!
clevermax is offline  
Old 7th September 2010, 10:32   #11
Senior - BHPian
 
fiat_tarun's Avatar
 
Join Date: Jan 2010
Location: Pune / Mysore
Posts: 1,113
Thanked: 582 Times
Default

I don' think this will be with immediate effect. FIAT might start opening their own dealerships over the next year or so and will gradually move out of the TATA showrooms.

A very bold decision IMO, which can go both ways.
fiat_tarun is online now  
Old 7th September 2010, 10:44   #12
BHPian
 
twinblades's Avatar
 
Join Date: Nov 2009
Location: bangalore
Posts: 128
Thanked: 10 Times
Default

There would have a lot of complications if the Joint venture is over in India. Considering there is a huge investment needed to setup their own networks and dealership. The news said that there is not official word from Tata motors on this matter.
twinblades is offline  
Old 7th September 2010, 10:52   #13
BHPian
 
Join Date: Sep 2006
Location: Pune
Posts: 138
Thanked: 42 Times
Default

Interesting move.

Prospective buyers of Fiat cars will have to wait and see how Fiat ramps up its service network which was otherwise available in every corner of the country.

With whatever issues current lineas and puntos have and bad after sales service would be a deep plunge. However, a best in the class service network would get Fiat the much needed public acceptance. Building a good service network is a long term activity and can take years. Till then (most probably) sale of Fiat cars would suffer.
Adi_k is offline  
Old 7th September 2010, 10:52   #14
BHPian
 
Daewood's Avatar
 
Join Date: Dec 2009
Location: Chennai
Posts: 943
Thanked: 223 Times
Default

If VW or a Nissan can manage to sell/service 2k cars per month with a miniscule number of dealerships, why can't fiat which has a better car lineup and larger brand visibility in India do better?
I think these 2 brands have helped Fiat-India open it's eyes and ears.

Once they walk out they need to do what Ford and Chevy did. Bring their top brass from Italy on PR missions to India which will help improve the "commitment to India part" which is missing now.

OT:If Fiat had already walked out of this service alliance, i would have been a Punto owner by now

Last edited by Daewood : 7th September 2010 at 11:01.
Daewood is offline  
Old 7th September 2010, 10:53   #15
Senior - BHPian
 
Join Date: Dec 2007
Location: Bangalore
Posts: 1,062
Thanked: 291 Times
Default

Somehow, this European-Indian JV never seem to work, isn't it? One more recent example being Mahindra Renault.

Will Tata be able to use their engines in the future? This is a big question now. Tata has access to all their engines right now. The FIRE 1.2, the FIRE 1.4, the MJD FGT and VGT. Interesting thing is, Tata took all FIAT engines, plonked them into cars similar to the FIAT ones and prices them much cheaper. Now the general Indian public will trust Tata over Fiat blindfolded. And then the dealershihps used to push a customer for a Tata car over a Fiat. Wow!

Ultimately, this had to happen. Its more like Fiat opened their eyes now.

Last edited by blue_pulsar : 7th September 2010 at 10:57.
blue_pulsar is offline  
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Yet Another Incorrect New Use for Hazard Lights Spitfire Street Experiences 201 18th June 2015 21:00
Incorrect voltage to sensors - ECU Lamp vdiatech Technical Stuff 5 2nd May 2009 01:05
EDIT:(INCORRECT INFO) Safari 2.2 LX available in Pearl White and with Tubeless vroom77 The Indian Car Scene 20 25th April 2008 14:41
248 F1-Ferrari's parting gift to Michael merve_extreme Int'l Motorsport 22 18th October 2006 10:10


All times are GMT +5.5. The time now is 18:06.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks