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Old 6th August 2013, 12:07   #331
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Just gave my i20 diesel for the 45K service, estimated cost of service is 6.5K(no wheel alignment and decarb). Then I get a call saying rear brake pads need to be changed (2K) and then the front ones too (2K). I had gotten the front pads changed at 30K, so the car has run only 13K (odo is at 43K). Effectively the service cost is now 11K. And the best party is that the SA says, you have to get it serviced every 6 months (unlike the new i20s every 12 months). Imagine spending 15-20K on servicing alone. Hyundai definitely is not cheap by any means. Good that I am disposing off the car very soon.
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Old 6th August 2013, 12:12   #332
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by shivasuma View Post
Just gave my i20 diesel for the 45K service, estimated cost of service is 6.5K(no wheel alignment and decarb). Then I get a call saying rear brake pads need to be changed (2K) and then the front ones too (2K). I had gotten the front pads changed at 30K, so the car has run only 13K (odo is at 43K). Effectively the service cost is now 11K. And the best party is that the SA says, you have to get it serviced every 6 months (unlike the new i20s every 12 months). Imagine spending 15-20K on servicing alone. Hyundai definitely is not cheap by any means. Good that I am disposing off the car very soon.
Are the brakes giving you problems? fade or squeaks or anything?
Is there some warranty to be voided in caseyou dont get the pads changed?

What is the breakup of the 6.5 k?
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Old 6th August 2013, 13:28   #333
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Are the brakes giving you problems? fade or squeaks or anything?
Is there some warranty to be voided in caseyou dont get the pads changed?

What is the breakup of the 6.5 k?
I have not been given a breakup yet. Its just an estimate. It includes oil and oil filter, air filter plus the usual labor costs. I had seen the rear brake pads myself during the last service (35K) and had some kms left in them so did not get them changed then. The front ones were giving me squeaks and hence had them changed at 30K. Will not get them changed now, only the rear will be changed. My car is out of warranty, so nothing will get affected if I don't get the brake pads changed. But since I have already agreed to sell the car (to a relative), I thought it better to get atleast the rear ones changed.
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Old 6th August 2013, 15:34   #334
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

I have stopped 'Servicing' my Verna at Hyundai. I always give it for 'Running Repair' and ask them to do all the items which are relevant for that service. I dont want to pay Hyundai for checking if my indicators are working, checking the coolant level and adding batery water.

Last time, went to Trident at kalyan nagar and they did not charge for engine flush, engine additive and windscreen wash additive. Quite a surprise. They were ok to put the oil which I had carried with me

Last edited by ArunV : 6th August 2013 at 15:38. Reason: Edit:
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Old 7th August 2013, 21:16   #335
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Quote:
Originally Posted by shivasuma View Post
Just gave my i20 diesel for the 45K service, estimated cost of service is 6.5K(no wheel alignment and decarb). Then I get a call saying rear brake pads need to be changed (2K) and then the front ones too (2K). I had gotten the front pads changed at 30K, so the car has run only 13K (odo is at 43K). Effectively the service cost is now 11K. And the best party is that the SA says, you have to get it serviced every 6 months (unlike the new i20s every 12 months). Imagine spending 15-20K on servicing alone. Hyundai definitely is not cheap by any means. Good that I am disposing off the car very soon.
Considering that the i20 diesel has one of the poorest braking distances:

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Originally Posted by smartcat View Post
OK here is the reworked points system for "SAFETY" - hopefully this one is more logical than before.

To begin with - a very interesting ranking of small cars braking distance. Nobody gives too much attention to this, but in my opinion, a short braking distance is an excellent "active safety" parameter. This data is from Overdrive magazine.

The ranking of braking distance from 100 kmph to zero kmph in metres -

Maruti A-Star 1.0 Petrol ------------- 40.8 m
Hyundai i20 1.2 Petrol --------------- 43.02 m
Chevrolet U-VA 1.2 Petrol ----------- 45.5 m
...
;snipped out ~20 items
...
Hyundai i20 1.4 Diesel ---------------- 65.36 m
Tata Vista 1.3 Diesel ----------------- 68.7 m
I'd probably not shy away from the brake-pad replacements (assuming the replacements are any better / help).
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Old 8th August 2013, 14:52   #336
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Another feather in the cap for the un-reasonable labour prices!

Got the cabin AC filter and Air filter changed in my i20 . Changing Airfilter is a one minute job and changing AC filter is a 4 mins job max! I was charged 67Rs for changing Air filter and a whooping 160 rupees for changing AC filter! I was when i saw the bill
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Old 8th August 2013, 15:54   #337
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Here's how to save money at hyundai if you have a good fng.
Tucson, changed engine and gear mount.
Total cost 11k including labour.
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Old 8th August 2013, 16:35   #338
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Recently my colleague got his car's 30k service done. It costed a whooping 14K, which includes general service and changing wiper blades. Thats it.

I wonder, are the costs for maintaining a Hyundai so high ?
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Old 8th August 2013, 16:56   #339
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Got my fluidic's 30K service done about 2 months ago.
Cost - close to 14K.

After Service Effects -
1. Increased vibration- I think they tuned the idling to be slightly high, the ODO shows 1700.

2. Loss of mileage - agreed after sevice if they decarb the exhaust or whatever (that iwas told), it may drop, but then, 2000 Kms after service, the mileage is not picking-up.

3. The cabin light switch got spoilt. When i questioned, the service advisor tells me it was done by me.

4. After every service, the front windshield is fogged. These idiots do not use a clean cloth to wipe the glass. It is very difficult to drive at night.

5. Extra scratches on my shining white Verna.

6. Car not cleaned properly.

7. Other niggles, which are hard to ignore after paying close to 14K for the service.

Last edited by deadguy25 : 8th August 2013 at 16:57. Reason: updated
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Old 8th August 2013, 17:04   #340
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

At times I wonder if the amount we spend on preventive maintenance periodically may be in fact more than corrective maintenance occasionally
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Old 8th August 2013, 17:27   #341
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Quote:
Originally Posted by deadguy25 View Post
Got my fluidic's 30K service done about 2 months ago.
Cost - close to 14K.

After Service Effects -
1. Increased vibration- I think they tuned the idling to be slightly high, the ODO shows 1700.
.
Is this at the first start of the day, or throughout?
That's not slightly high, that's big time high. Of course you'll feel vibrations, and loss of mileage.
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Old 8th August 2013, 17:33   #342
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Is this at the first start of the day, or throughout?
That's not slightly high, that's big time high. Of course you'll feel vibrations, and loss of mileage.
It is throughout. :(
I spoke to the stoooopid service advisor and told him that the idling is high and that the RPM is high in neutral after about 10 kms of driving, he said, "sir, we check all that using a cmd (some device that looks like an I-pad i figured )".

Yup, my mileage is not climbing above 13.

I have to take it back to them and get it fixed.
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Old 8th August 2013, 17:35   #343
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Got my fluidic's 30K service done about 2 months ago.
Cost - close to 14K.
I can understand this for a car close to a million. But my friend has an i10 and doesn't make sense for a car lesser than half the price.

I dont own a Hyundia but the prices are too high for what is known as a mass market brand.
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Old 8th August 2013, 17:39   #344
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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I can understand this for a car close to a million. But my friend has an i10 and doesn't make sense for a car lesser than half the price.

I dont own a Hyundia but the prices are too high for what is known as a mass market brand.
I think for i10 it is high. Any idea what all was done?

Those guys generally include AC duct cleaning and charge about ~2K i think; apart from other things. Seat cleansing with something is about 1,200. Then comes the mandatory ones.
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Old 9th August 2013, 06:46   #345
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Got my fluidic's 30K service done about 2 months ago.
Cost - close to 14K.
What was the additional work done as part of your 30K service? I had mine done for 7.5K. Following were done for me -

1. Brake overhaul with brake fluid flushing
2. Radiator flushing
3. Oil change
4. Filter cartridge, air filter and oil filter changed.
5. AC blower cleaning.
6. + some usual part changes.

Though the SA tries to sell a lot of other stuff like underbody coating, engine bay cleaning etc. every time, I usually ignore them. This time I caved in for the brake overhaul though. AC effectiveness had gone down and hence AC blower cleaning was requested by me. My service costs have been reasonable throughout. Regular service costs land up somehwere around 5K.
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