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Old 21st December 2014, 05:55   #421
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Originally Posted by hserus View Post
For retaining the car beyond five or six years does it really matter whether you service at dealer or fng?

I am sure it does. Any buyer would want to know if the car has a service record or not. And for us bhpians a car with no service background is a strict no no I guess.
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Old 21st December 2014, 13:56   #422
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

I have put in an update about my brake pad and disc change in my ownership thread. Overall I am satisfied with my service center.

http://www.team-bhp.com/forum/test-d...ml#post3607027
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Old 21st December 2014, 16:43   #423
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by hserus View Post
For retaining the car beyond five or six years does it really matter whether you service at dealer or fng?
My car is 6 years old but still i prefer to give the car at authorized hyundai service centre. For any accessories change or even electrical related issues, i prefer to take the car to a known mechanic.
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Old 22nd December 2014, 05:36   #424
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

For scheduled service at xxx miles or yyy months yes, ASS for the sake of a service record. But bare minimum work done there, things like oil change can be carried out elsewhere to save on cost.
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Old 22nd December 2014, 05:46   #425
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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For scheduled service at xxx miles or yyy months yes, ASS for the sake of a service record. But bare minimum work done there, things like oil change can be carried out elsewhere to save on cost.
+1

It also saves time. Most FNG visits for oil change can be over within 20-60 minutes. At most A.S.S you'll still be filling out the paperwork for 20 minutes, and then queuing for hours.

In Chennai I haven't found a convenient ecosystem yet having a FNG speaking good english / sufficient parking space / OEM spares & genuine engine oil shop all nearby.

I trust people here more than in GGN but I'd much rather just visit the A.S.S on a Sunday morning from 7am than go anywhere else. The car is anyways serviced once in 6 months given my terribly low running.
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Old 22nd December 2014, 17:44   #426
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

I've noticed something odd. The OEM brake pads I changed a couple months ago for my Accent at A.S.S. seem too pricey. I remember paying 3k+ for a set, while everyone else seems to be paying nearly half of that. I don't suspect foul play as I verified the price tag on the box they came in.

Also, I didn't change the discs as the new hub screws weren't sitting flush with the hub face and fouling with my alloy wheels. Now I'm wondering if I should've waited to change both pads+ discs together, and whether I should've taken an independent opinion for it.

There's a slight whistling/squealing noise from the left that's existed for a while now, occurs on releasing the brake pedal. Changing the pads didn't make it go away either. The A.S.S. folks seem to think it's from the brake booster.

Advice?

Last edited by Chetan_Rao : 22nd December 2014 at 17:46.
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Old 22nd December 2014, 20:15   #427
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Phamilyman, speed motors which I and scopriobharath (and after us, various bhpians) keep recommending isn't fancy but he uses genuine parts and fills Mobil, generally - does a good job. The owner yehaya also speaks english and I guess also hindi / urdu. Parking is kind of limited there but you can get in and out, no worries.

There is a small shop selling mobil oil and lube on the street just off which he has his workshop. (shastri nagar adyar). For auto parts just give him a heads up in advance and he goes and procures them, you pay him cash. (he doesn't do credit cards)

Last edited by hserus : 22nd December 2014 at 20:18. Reason: Forgot to type the full post
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Old 23rd December 2014, 14:36   #428
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

I'm wondering about the exact same thing. Why should we pay such huge amounts as labor charges ?

During free service it costs only 4,500 rs for oil , diesel filter and air filter etc( on fluidic verna ). But once the free service is up they charge 8000 rs for the same service , so that's 3,500 rs as labor charge at ASC just for a simple oil change !!!

Ok it probably isn't much but I guess as BHPians we can man up and do our own oil changes when we get time 😎 and leave the more complicated work for ASC to fix rather than going to an independent garage to make matters worse.
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Old 23rd December 2014, 14:41   #429
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Quote:
Originally Posted by Chetan_Rao View Post

There's a slight whistling/squealing noise from the left that's existed for a while now, occurs on releasing the brake pedal. Changing the pads didn't make it go away either. The A.S.S. folks seem to think it's from the brake booster.

Advice?
You might want to get this checked ASAP , usually it's a symptom of low brake pads or discs thickness. You will probably also have poor emergency braking distance, so get it fixed immediately.
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Old 23rd December 2014, 14:59   #430
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You might want to get this checked ASAP , usually it's a symptom of low brake pads or discs thickness. You will probably also have poor emergency braking distance, so get it fixed immediately.
It's definitely not pads because I swapped pads recently, and the sound was present before and after. The discs don't look like they're on last legs, but I'm getting it checked this weekend anyway.
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Old 26th December 2014, 18:18   #431
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Funny what a competent mechanic can find, while others just want to replace parts on a hunch.

I took the car to Hyundai A.S.S., and luckily found my trusted mechanic who'd been away for a while. He took a test drive and isolated the noise to the rear brake drum lining. They'd run out of grease at the edges, and the brake shoes were squealing when retracting from the surface. He greased the relevant bits and added some padding to avoid metal-metal contact. Took another test drive and the noise is gone. He also confirmed my front rotors have quite a bit of life left and don't need replacement anytime soon. Pads are only 4000 kms old and good as new on inspection.


Total time taken: 1 Hour
Cost: ZERO. Complimentary grease and padding for a long-term customer
Satisfaction: All seems OK for now. Will have to observe if the noise returns after a few days of driving.
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Old 26th December 2014, 20:59   #432
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by Chetan_Rao View Post
Funny what a competent mechanic can find, while others just want to replace parts on a hunch.
Absolutely agree on this. I have a similar incident to narrate.

I have been getting my car serviced at Carnation or Mahindra First Choice simply because I had some free / discounted service coupons resulting in significantly cheaper services.

Some time back my car started behaving odd with the engine getting heated and the temperature indicator going all the way to the red line mark. I spent quite some scary moments during these temperature red lines. When given to Carnation, I was told that there was a wiring fault, and I would have to replace the entire wiring to avoid damage to the radiator (and some other parts I don't remember). Total cost quoted was a few thousands (again don't remember how much). Meanwhile, the Carnation SA also told me that he would put in some temporary arrangement to prevent it. Needless to say, his temporary arrangement didn't help and the car was redlining in less than 24 hours.

Worried, I took the car to Hyundai. Unscheduled visit, just reached out to one of the mechanics there. I was redirected to some kinda 'specialist' who was too busy talking on the phone. He came along, but didn't bother too much about what I had to say. He probably only heard the red line, idle, first gear, and then got to work, all the while abusing the person on the other side of the phone.

After about 15 minutes, he tells me 'khatam ho gaya'. My initial reaction was disappointment - I had interpreted it to mean severe damage. Turns out dude had fixed the 'problem' - a loose fitting wire near one of the fuses. Who would have thought. All this free of cost. It wasn't as if I wasn't already pleased with my car experience till then, but this was a nice gesture

Last edited by i10 : 26th December 2014 at 21:00.
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Old 26th December 2014, 21:02   #433
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I have a 10 year old accent viva petrol. For most mechanical jobs like shocker replacement, electrical works and parts change I use the local Hyundai a.s.s.

For cleaning, denting painting, oil change i use the local mechanic. Touchwood, till now this has kind of worked out for me.

If by any chance a.s.s asks for a very high amount for any work, I get it verified from my local guy, especially parts.
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Old 19th February 2015, 21:46   #434
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Just recently serviced our i10. The service charge is again increased. It's 1355 (plus taxes) for i10 now. I think it is increased by 10% from last year April.
Getz service charge is now 1480 (plus taxes).

I am having serious rethink on my next vehicle. While we are happy with Getz despite bad AC, i10 keeps having small niggles. Not sure if Toyota Etios makes more sense (and a lot less style).

The service quality in general is good and A.S.S. is friendly. I get it serviced at Triumph Hyundai which is next to Godrej Frontier (on NH-8).
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Old 20th February 2015, 16:35   #435
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Guys -
I have a i10 magna 1.2 , 2010 model.
Has done 11K (yes 11,000 only). last oil and filter change done 1 year back at 8K ODO.

What service items, if any , should I do now after a year with this low mileage?

thanks,
Saurabh
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