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Old 20th February 2015, 16:54   #436
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by saurabhb2000 View Post
Guys -
I have a i10 magna 1.2 , 2010 model.
Has done 11K (yes 11,000 only). last oil and filter change done 1 year back at 8K ODO.

What service items, if any , should I do now after a year with this low mileage?

thanks,
Saurabh
Please refer to the maintenance schedule given in your car's user manual.

From what I can recollect, you should definitely change engine oil and filter. Also get the tyres rotated and aligned. You may also opt for change of transmission fluid (gearbox oil) since the car is now 4-5 years (irrespective of the kms).

Rohan
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Old 20th February 2015, 17:05   #437
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Quote:
Originally Posted by saurabhb2000 View Post
Guys -
I have a i10 magna 1.2 , 2010 model.
Has done 11K (yes 11,000 only). last oil and filter change done 1 year back at 8K ODO.

What service items, if any , should I do now after a year with this low mileage?
Best is to stick to the service checks and schedule put down by the manufacturer and it is in the manual. Engine oil degrades with time. So, even it has not clocked the kms, better not to extract more than 1.5 years of life from it in terms of time. Most manufacturers will recommend 1 year but in my practical experience, you can stretch it to 1.5 years. However, do not go by this rule blind foldedly; Remember to check the physical condition of oil by using the dipstick

Regards.
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Old 6th May 2015, 11:02   #438
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Hi All,

I have a Nov 2012 I20 crdi which now completed 30k servicing. The cost incurred was 10037. After recieving the bill it seems its quite high for a hatch back. Please go through it and let me know you opinions.
I have mentioned the SA to carry out activities mentioned in the manual and have not mentioned any complaints or issues.
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Old 6th May 2015, 11:20   #439
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Originally Posted by baludharmarajan View Post
Hi Please go through it and let me know you opinions.
All the parts appear to be in line with the service schedule. But you could have saved on decarbonising, coolant change & brake pad replacement labour charges.
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Old 6th May 2015, 11:22   #440
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Quote:
Originally Posted by baludharmarajan View Post
Hi All,

I have a Nov 2012 I20 crdi which now completed 30k servicing. The cost incurred was 10037. After recieving the bill it seems its quite high for a hatch back. Please go through it and let me know you opinions.
I have mentioned the SA to carry out activities mentioned in the manual and have not mentioned any complaints or issues.
I would say that the servicing cost is reasonable for 30k service, considering that gear oil, coolant, air filter and brake fluid has been changed.

Only doubtful items that I can see are filter cartridge (1790) and decarbonising (900).

Rohan
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Old 6th May 2015, 17:19   #441
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by ScorpMan View Post
All the parts appear to be in line with the service schedule. But you could have saved on decarbonising, coolant change & brake pad replacement labour charges.
They never asked me and went and done all this. I have strictly mentioned not to do any things out of manual and they still have done this.
I have sent a mail to hyundai customer care with no response.
Please let me know what else can be done from our side.
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Old 6th May 2015, 17:35   #442
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by baludharmarajan View Post
......
Please let me know what else can be done from our side.
If you've already paid up, nothing much. Wait for customer service to respond, but don't hold high hopes.

Quote:
They never asked me and went and done all this. I have strictly mentioned not to do any things out of manual and they still have done this.....
For future reference, please write on the job card specifically what you want/don't want, and get the SA to countersign your notes before you handover your car.

I always write comments for each service: "No Additives, no engine flush, no de-carbonizing. Confirm before changing major parts or performing anything not specified and signed on job card".

That doesn't mean I never have to argue later, but this gives me a firm position to argue from. I once made Hyundai A.S.S. replace engine oil in my car because they put in some dodgy additive despite my notes. The SA offered to waive off the charge from my bill, but I insisted I don't want such stuff circulating in my car's heart, plus I needed to teach them a lesson about respecting a customer's wishes.

Last edited by Chetan_Rao : 6th May 2015 at 17:36.
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Old 6th May 2015, 20:50   #443
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Quote:
Originally Posted by baludharmarajan View Post
Hi All,

I have a Nov 2012 I20 crdi which now completed 30k servicing. The cost incurred was 10037. After recieving the bill it seems its quite high for a hatch back. Please go through it and let me know you opinions.
I have mentioned the SA to carry out activities mentioned in the manual and have not mentioned any complaints or issues.
The 30k km service on Hyundai cars involves more work & fluid changes than the 10k & 20k km services, according to the owner's manuals. As far as I can see, most of the stuff they've billed you for is indeed mentioned in the manual, except the following:

1) De-carbonising for ₹ 900 - this is clearly a rip-off and no engine needs de-carbonising at 30k km.

2) Kit-car care for ₹ 100 - this is the wax polish they apply after washing the car, I presume. Normally, they should ask your permission when filling the job card whether you need a wax polish after washing.

These two add up to a cool 1000 rupees or 1/10 of the bill, without which you would have paid around ₹ 9k, which is reasonable for Hyundai's 30k km service of a CRDi engine.

Apart from these two, the windshield wash fluid at ₹ 64 isn't really necessary, but they do fill it up and bill you if the washer reservoir is empty. Tip to avoid this - fill the reservoir to the brim with filtered water (not necessarily drinking water or distilled water, but just well filtered tap water to avoid the washer nozzles getting clogged), before taking your car for the service. If you want the additional cleaning effect, you can pour a little Sonax washer fluid concentrate (or something similar) into the reservoir.

You can also get the wheel alignment and balancing done from specialist tyre shops, as they (generally) do a far better job right in front of you. But I see they haven't billed you for wheel alignment.

As for the labour charges for brake cleaning, this may or may not be necessary, depending on the feel from the brake pedal. Generally, fine dust particles get logged in the brake pads, and these may give the impression of a hyper-sensitive brake pedal on Hyundai cars. Cleaning the brakes usually fixes this issue, and provides a more linear pedal feel. So I can't comment on whether this was necessary or not.

Last edited by RSR : 6th May 2015 at 20:59.
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Old 6th May 2015, 22:04   #444
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Quote:
Originally Posted by baludharmarajan View Post
Hi All,



I have a Nov 2012 I20 crdi which now completed 30k servicing. The cost incurred was 10037. After recieving the bill it seems its quite high for a hatch back. Please go through it and let me know you opinions.

I have mentioned the SA to carry out activities mentioned in the manual and have not mentioned any complaints or issues.

All are inline with the 30k service recommendations except for the engine decarbonisation which could have been avoided
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Old 7th May 2015, 13:34   #445
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

What about the EGR valve cleaning , as in ddis at 30k kms. Is it not reqd for a crdi?? Adds a cool 2.5k to the bill.
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Old 20th October 2015, 07:23   #446
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Default Modi Hyundai - Bhandup - Terrible Experience.

Note to Mods: Please help move the message to more appropriate threads if that is the case.

Posting this on behalf of my friend in Mumbai. Any suggestions are welcome.

"I would like to share the pathetic level of service provided by Modi Hyundai Bhandup. I gave my i20 for repair on 23rd August. It was a case of major damage so I was told it will take a month for the car to be delivered. I agreed. After that, the workshop sent a bill of over Rs. 3,32,000 which was highly inflated. The insurer of course reduced the approved amount to Rs. 2,72,000 and Modi Hyundai promptly agreed because they knew they were lying. Then came my part of the liability which was fixed at Rs.18-20K and included very flimsy charges such as Rs. 1,800 for 'interior cleaning' and more than Rs. 3000 for underbody anti rust coating. I emailed them that these were flimsy amounts and should not be charged but there was no reply from their end. I visited the workshop in between only to find that work hadn't begun. On 23rd September, they lied that I would get it at the end of September. Of course, it was just a lie so they lied again on 30th September that I'll get the car before 10th Oct. Again they lied, this time for the 12th Oct. On 12th, they lied yet again saying I'll get it on 14th. Then on 14th they lied again saying the car is ready. When I said I was coming to get the delivery then I was told that I'll only get it on 17th. Later they lied again. The bottomline is Modi Hyundai only knows how to cheat and lie. Their sales is good but after sales service is of the most pathetic kind. All this after I have visited the same workshop every time for service as well as repairs. They do this to repeat customers. Imagine what they will do to the new ones. Beware !

P.S.
inspected my car yesterday, they have replaced my original seat with a duplicate one from some other car. The seat has a completely different design. Yet another lie that it will be replaced soon."
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Old 20th November 2015, 19:02   #447
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

Hi All,

Can any one give me the email ID of Hyundai Motors India Ltd. I have tried various ID but all get bounced back. the Dealer in Hyderabad is acting high headedly.

Thanks
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Old 20th November 2015, 19:53   #448
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by jagadeesh.b View Post
Hi All,

Can any one give me the email ID of Hyundai Motors India Ltd. I have tried various ID but all get bounced back. the Dealer in Hyderabad is acting high headedly.

Thanks
Here you go! All the best. Hyundai dealers have really let customers down in many cities.
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Old 20th November 2015, 20:05   #449
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Here you go! All the best. Hyundai dealers have really let customers down in many cities.

This is for sales support. Can you please share for service support if you can.
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Old 20th November 2015, 21:41   #450
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Default Re: Hyundai India, unreasonable long term maintenance and service practices!

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Originally Posted by sohu9 View Post
Here you go! All the best. Hyundai dealers have really let customers down in many cities.
Hi,

Can you share the same for Service also.

Thanks
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