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Old 23rd September 2011, 16:35   #31
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Default re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

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Originally Posted by theexperthand View Post
After the excellent detailing by Ultimate Detailerz, I was on the look out for a suitable wax for supplementing the detailing process.
Hi teh,
Boy your Punto (The car ! The car !!!) does really shine ! How long is the effect of engineered wax/polish supposed to last ? Did you empty the whole bottle in the process ?
Great job there !
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Old 23rd September 2011, 18:15   #32
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Default re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

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Originally Posted by Guderian View Post
Hi teh,
Boy your Punto (The car ! The car !!!) does really shine ! How long is the effect of engineered wax/polish supposed to last ? Did you empty the whole bottle in the process ?
Great job there !
I used less than a quarter of the bottle for this job - only a fine thin layer is needed.

I am guessing it will last 3 months, but let us see
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Old 12th October 2011, 20:53   #33
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Default re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

Quote:
Originally Posted by theexperthand
Let the pictures do the talking now:

Poser:
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-dsc_2632.jpg
theexperthand, your Punto looks stunning under the sun.

I never got it why Fiat charge a premium for the Tuscan Wine colour. But now I know.

The colour looks very deep. Does Fiat add extra layers of paint for the Tuscan Wine?
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Old 29th May 2012, 19:44   #34
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Default re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

It was time for the annual visit to see the doc to make sure that he is all hale and hearty and today we went to the Prerana Clinic. Surendra did an inspection and noted down my complaints (the door ajar warning was coming on intermittently - culprit is a loose contact in the door contact switch) and I handed over Jai for the detailed checkup.
He was ready by 4PM and when I went to collect him, he was ready - all tip top and shiny. Surendra showed me all the parts they changed and gave me detailed information about the bill and the works done, and within minutes, I paid the bill (5860 INR - Wheel balancing was charged INR 350 and another INR 100 odd for the weights, My right front tyre was running on air after a puncture was fixed - they emptied the air and refilled it with nitrogen FOC) - all smooth and easy.

I saw that there is some smudge marks on the paint at one place - before I drove off, I asked Surendra for some cotton waste to wipe it clean - I was on no way prepared for what happened next. Surendra called manjunath (he seems to be the in charge of the cleaning section) and asked him to take the car and me to the cleaning section and do a through cleaning again. The car was moved to the cleaning bay and 2 guys started working on the car immediately - they did a through job of cleaning all the smudge marks and did a whole wipe down and then one guy cleaned all the glasses again. Then manjunath did one more round of interior cleaning.

After he checked and made sure that everything was done well, started the car to drive to the delivery section- then he noticed that my rear windshield have lot of glue marks on it (the aftermath of DIY sun-film removal - I cleaned 4 windows, but left the windshield for another day). He said if I can wait for 2 minutes, he can clean it! I agreed and he started working on it himself and he cleaned up all the glue marks (there were LOT of glue marks) and cleaned the rear windshield from inside and outside. I was really floored by the attention they paid and the effort they took to make sure that I am happy!

Another feather in the cap of Prerana - one more totally satisfied guy. Kudos to Manjunath for going the extra mile to keep the customer happy, and kudos to Surendra for a job well done.

Last edited by theexperthand : 29th May 2012 at 19:53.
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Old 4th June 2013, 12:07   #35
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Default re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

Few weeks back, Jai got a well deserving upgrade - I gifted him a pair of Neolite aux driving lights. The detailed report is posted here - http://www.team-bhp.com/forum/modifi...ml#post3116429 (Auxiliary Lamps)

But few days before, one of my aux lights got knocked off - courtesy kids playing \ cycling in the apartment parking lot. Felt sad but at the same time, thanked my stars that it was not something super expensive.

On May 27th, Jai completed 2 years. I called up Vecto during mid may to book for my 3rd service and got the slot for June 3rd so left my car at Vecto for the 3rd service.

The Security put the plastic cover on the driver’s seat the moment I parked my car.

I was attended by Karthik (no waiting - probably because I was the 1st customer today)and I checked with him if I can purchase additional items like windscreen washer concentrate etc over the counter and he said I can absolutely buy ANYTHING over the counter, excluding the oil (because Oil comes in big barrel, they cannot sell it over the counter).

He gave me a rough estimate first, but I wanted a detailed break up - he patiently keyed up the estimate, took a printout and handed it over to me.

I tried to talk my way into not replacing all the oils (. I had no intention of doing it, just wanted to gauge his reaction if a customer insists), but he politely insisted that on the long run, it is better to replace the oils because if I did not, my extended warranty will get void.
He did not try to sell me anything extra (no decarb, no this cleaning, that cleaning etc). All in all, a very good first impression.

I reached Vecto by 5.55 and as promised, my car was ready. Karthik was attending another customer, so I waited till he was free (for hardly 5 minutes). I had no complaints so it was just a routine service.

We took the car and I made sure that everything was done to my satisfaction - the car was cleaned well inside and outside. They had replaced the air filter cover but since my car was out of warranty, I had to pay for it. I first thought this is a replacement from FIAT, so I not convinced that I have to pay for this - Karthik tried explaining me this, but I insisted on speaking to Mr.ChannaBasappa. He also explained me that this is a preventive measure by Vecto, Fiat have not issued an order to replace it all cars (like clutch slave cylinder replacement) and they do it under warranty if the car is under warranty.

I was happy with the explanation, so I decided to pay for it. As requested, I got a bottle of windscreen washer concentrate over the counter, but it totally slipped my mind to ask about airfiler as @Pdydeva have asked me - sorry bro.

Karthik had to leave then to get an irate customer to Vecto ( This guy was on Hosur road but still could not manage to find the way to Vecto even after repeatedly guided by Karthik - at last, Karthink told him he will come and show the way ) so I went to the billing counter after shaking hands with Karthik. The billing is S-L-O-W, mainly because the software is very slow and takes ages to generate \ load the bill and gate pass. It took 40 minutes to get the billing done (I was 3rd guy in queue).

My total bill came to 8,004 INR, excluding teh wheel balancing and alignment (plan to get it done at Madhus).

All in all, a happy experience. I was really concerned after reading so many negative posts about Vecto but may be I was lucky, I did not experience any of it.

Some interesting facts:
  • The interior was really clean - no smudge marks, no grease marks. There was no smell of the cleaning liquid also.
  • As of now, the fuel filter is costly than the oil
  • There was no feed back form like we used to get at Prerana.
  • Though the workshop if full, there is no hustle bustle like in Prerana. The whole experience felt much better.
  • One of the strings which attach the rear parcel shelf was broken and I missed pointing it out for replacement, and it was not replaced. It would have been nice if this was attended to, but no big issue.

The Bill:

Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-1.jpg

Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-2.jpg
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Old 3rd June 2015, 17:08   #36
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Default Re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

Long time, no update - frankly because there is nothing much to update. The car is not running much and have covered only around 32K in four years of ownership.
Today I gave the car for 4th year service at KHT. As usual, the service experience was good and got back the car before promised time.

The details:

Paid Service (1780 plus tax) - 2029. Discounted to 1624 since they could not wash the car due to the water pump failure (this was informed to me while giving the car to service).
Engine Oil - 1980
Engine oil Flush - 798 (missed noting it while giving to service,even though the SA explicitly said about this - could have avoided)
Oil filter - 432
Air filter - 431
Cabin filter - 221
Fuel filter - 1775
Transmission oil - 1200
Power steering oil - 550
Break fluid - 200
Sealing washer - 82
Windscreen shampoo - 100

Total - 9392 INR.

--Anoop
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Old 3rd May 2017, 10:38   #37
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Default Re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

I have given the car for 6th Year service at KHT (operated out of their KHT Tata service center) today morning.

The rough estimate is 2500 for paid service (including 250 rs for parts) and 9600 for all fluids and filters replacement. I will give a detailed update once the service is over, but the initial impression is that the service bills are getting heavy.

--Anoop
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Old 3rd May 2017, 20:31   #38
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Default Re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

Back from the 6th year service at KHT Whitefield - the FIAT service center is now clubbed with their TATA service center and shares the shop floor space with Tata.

The service experience was good - there was no push to do any additional task and they finished all mechanical works before the promised time, but the washing bay was a nightmare. Since they are sharing space with Tata, there is no dedicated washing bay and to make matters worse, they kept pushing PDI vehicles to the wash bay on priority.

The breakup:
Service -2500
Engine Oil - 1980
Oil filter - 432
Filtering element - 453
air filter - 232
Fuel filter w/o sensor - 1775
Coolant - 1350
Power steering oil - 590
Transmission oil - 1320
break Fluid - 200
sealing washer - 86
Drain Plug - 98

The total came close to 11k, lower than the initial estimate.

The only item which have increased over a period of two years is the paid service charge - from 2029 to 2500. It is good to note that almost all consumables are still priced almost same, I stand corrected on the service bills getting heavy part.

--Anoop
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Old 28th June 2017, 19:34   #39
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Default Re: Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update

While returning from the last Kerala trip, some were near Salem, a stone came flying from the wheels of a truck in front of the car and hit the windshield, and left a small chip and crack.

Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170610_101638.jpg

I drove all the way to Bangalore with the chip and the crack did not widen, so I thought it can be contained with a sticker, but next day being Sunday, I could not find any shop to apply a sticker (In retrospect, I could have applied normal transparent adhesive tape we use at home). As luck would have it, by Sunday evening the crack spread and reached the end of the glass, so there was no other way than to replace the glass.

Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170611_175435.jpg

I first visited windshield express and they quoted 7K for replacement, including home visit charge (they charge 350 INR for door step service). Next stop was FIAT showroom - they quoted between 9K to 10K, and said that I can claim insurance and need to pay only 2K from my side. After giving it a thought, I decided to go with windshield experts and booked for a slot today. They came a bit late (opted for 2 PM, came by 3.45 PM) and finished the work in a jiffy. Few photos from the sessions:

Starting the work
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170628_161626.jpg

Glass off
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170628_162543.jpg

The new glass
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170628_165804.jpg

The adhesive
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170628_170553.jpg

Putting the new glass
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170628_170207.jpg

Done!
Chronicles of Jai Sackett – Fiat Punto 1.3L MJD. 2nd year & 3rd service update-img_20170628_172227.jpg

(Apologies for the bad pictures)

Pros:
OEM glass available at cheaper rate (FIAT uses AIS glass)
Doorstep service
Quick TAT - they took less than 2 hours, the ASS quoted 1.5 day, even if I am not claiming insurance.

Cons:
Nothing as of now

Now the next and possibly biggest hurdle is to obtain a duplicate FasTag

--Anoop
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