Go Back   Team-BHP > BHP India > Team-BHP Reviews > Long-Term Ownership Reviews


Closed Thread
 
Thread Tools Search this Thread
Old 12th March 2009, 11:22   #946
Senior - BHPian
 
humyum's Avatar
 
Join Date: Feb 2006
Location: Leicester/Mumbai
Posts: 2,306
Thanked: 2,188 Times
Default

Quote:
Originally Posted by nikunj_cal View Post
Just not my day ! gave my car for 4th service . Got an estimate of Rs 5650/- . Now got a call from MASS. They said the front disc brakes and disc pads are completely gone. Additional cost of around Rs 4500/- making the total cost of servicing to Rs10,000/-. If the car maintenance is this expensive then I think I will have to start using the office bus service very soon !!

Is this even possible ? Dealer sounds super fishy 20 k and discs gone is something man and since nikunj brakes like shumi would not his brake pads have fried long before 20 k and not at 20 k ?
humyum is offline  
Old 12th March 2009, 13:33   #947
BHPian
 
nikunj_cal's Avatar
 
Join Date: Oct 2006
Location: Kolkata
Posts: 450
Thanked: 0 Times
Default

Well I really dont have an option this time but I think I will stop going to these people ! I have told him to show me the old part but again he can show the same for any damn vehicle with the problem there.

Hey is there a possibility of them not really changing engine oil , diesel filter but charging me for the same ? I mean after all it is MASS and they should not be indulging in such malpractices !
nikunj_cal is offline  
Old 12th March 2009, 13:37   #948
Team-BHP Support
 
Eddy's Avatar
 
Join Date: Apr 2007
Location: Delhi
Posts: 7,402
Thanked: 4,680 Times
Default

Quote:
Originally Posted by nikunj_cal View Post
Hey is there a possibility of them not really changing engine oil , diesel filter but charging me for the same ? I mean after all it is MASS and they should not be indulging in such malpractices !
It is a MASS, but it can be a crooked one too. It is quite possible that they do the same. Ask for the old parts, or get it done in front of you.
Eddy is online now  
Old 12th March 2009, 15:23   #949
Distinguished - BHPian
 
Thad E Ginathom's Avatar
 
Join Date: Jun 2007
Location: Chennai
Posts: 7,847
Thanked: 7,246 Times
Default

There is something about Swift brake pads; mine were replaced under warranty at, maybe the second service. The mileage then would have been really low; the car is coming up to 24 months service, and still has not quite done 10K.

I do not know the details about the brake pad fault; I complained that he ABS did not appear to be functioning --- and they replace the brake pads? It was apparently a known problem, like the Swift-Diesel wiring problem, which was done on a special re-call visit for my car.

Somebody here must know the brake pad facts?
Thad E Ginathom is offline  
Old 12th March 2009, 15:31   #950
BHPian
 
dilipkumar7278's Avatar
 
Join Date: Mar 2006
Location: COCHIN
Posts: 382
Thanked: 23 Times
Default Oil Change VDI

Guys
Changed oil and oil filter today at 6500kms. Total cost 1016.00Rs.

Engine Oil :3.0L@170.67 :576.65(vat+cess incl)

Oil Filter :1 @333.84 :375.99( " )

Oil plug
Assembly :1 @56.83 :64.00

Labour :99.27

cheers

Dilip
dilipkumar7278 is offline  
Old 12th March 2009, 15:41   #951
BHPian
 
nikunj_cal's Avatar
 
Join Date: Oct 2006
Location: Kolkata
Posts: 450
Thanked: 0 Times
Default

No more hard driving from today onwards. I cant afford it !


Just a thought , has anybody seen a mileage increase after replacing oil and air filters in the 4th service ?

Last edited by nikunj_cal : 12th March 2009 at 15:49.
nikunj_cal is offline  
Old 12th March 2009, 15:47   #952
BHPian
 
nikunj_cal's Avatar
 
Join Date: Oct 2006
Location: Kolkata
Posts: 450
Thanked: 0 Times
Default

Posted by Mistake , mods please delete this post !

Last edited by nikunj_cal : 12th March 2009 at 15:49.
nikunj_cal is offline  
Old 12th March 2009, 18:09   #953
Team-BHP Support
 
Eddy's Avatar
 
Join Date: Apr 2007
Location: Delhi
Posts: 7,402
Thanked: 4,680 Times
Default

The mileage may increase due to a cleaner air filter.
Eddy is online now  
Old 12th March 2009, 18:31   #954
Senior - BHPian
 
trrk's Avatar
 
Join Date: Feb 2004
Location: Alleppey, Kerala
Posts: 2,113
Thanked: 12 Times
Default

Hi Dilip,

Quote:
Originally Posted by dilipkumar7278 View Post
Changed oil and oil filter today at 6500kms. Labour :99.27
Dilip
Is it not a free service? If it is why labour charges?
trrk is offline  
Old 12th March 2009, 23:08   #955
Senior - BHPian
 
DieselFan's Avatar
 
Join Date: Mar 2007
Location: Bangalore
Posts: 1,570
Thanked: 233 Times
Default

depends on the interpretation of Free service by MASS. Some say it isn't mentioned in the user manual hence extra charge, some do not charge labour as they would want this customer going forward,
DieselFan is offline  
Old 12th March 2009, 23:24   #956
BHPian
 
dilipkumar7278's Avatar
 
Join Date: Mar 2006
Location: COCHIN
Posts: 382
Thanked: 23 Times
Default Vdi

Quote:
Originally Posted by trrk View Post
Hi Dilip,



Is it not a free service? If it is why labour charges?
Hi
The second free service was done by the previous owner at 5000kms. But he didn't change the oil and filter.I bought the car from him last week (now run 6500kms).I thought it will be good if I change both. Also many members here suggest changing oil+filter at 5000km interval. The service advisor tried his best to dissuade me saying that there is no use of changing the oil now as maruti has recommended at 10000km intervals.
Cheers
Dilip
dilipkumar7278 is offline  
Old 13th March 2009, 12:17   #957
Senior - BHPian
 
trrk's Avatar
 
Join Date: Feb 2004
Location: Alleppey, Kerala
Posts: 2,113
Thanked: 12 Times
Default

Hi,

Quote:
Originally Posted by DieselFan View Post
Some say it isn't mentioned in the user manual hence extra charge, some do not charge labour as they would want this customer going forward,
If the oil change is not specified for a particular service and the customer wants it, the dealer is in his rights to charge labour.

Quote:
Originally Posted by dilipkumar7278 View Post
Hi
The second free service was done by the previous owner at 5000kms. But he
The labour charges are justified in this case.

Has the warranty and free services been transferred to you in this case?
trrk is offline  
Old 13th March 2009, 13:02   #958
BHPian
 
dilipkumar7278's Avatar
 
Join Date: Mar 2006
Location: COCHIN
Posts: 382
Thanked: 23 Times
Default Swift VDI

Quote:
Originally Posted by trrk View Post
Hi,



If the oil change is not specified for a particular service and the customer wants it, the dealer is in his rights to charge labour.



The labour charges are justified in this case.

Has the warranty and free services been transferred to you in this case?

Yes...They will be giving a new warranty booklet in my name within a week.The previous owner has taken the third year extended warranty too..
Cheers
Dilip Kumar
dilipkumar7278 is offline  
Old 21st March 2009, 16:45   #959
BHPian
 
d_himan's Avatar
 
Join Date: Nov 2006
Location: Bombay
Posts: 728
Thanked: 591 Times
Default

Quote:
Originally Posted by Thad E Ginathom View Post
There is something about Swift brake pads; mine were replaced under warranty at, maybe the second service. The mileage then would have been really low; the car is coming up to 24 months service, and still has not quite done 10K.

I do not know the details about the brake pad fault; I complained that he ABS did not appear to be functioning --- and they replace the brake pads? It was apparently a known problem, like the Swift-Diesel wiring problem, which was done on a special re-call visit for my car.

Somebody here must know the brake pad facts?
Bang on. My front left brake pad wore out at 21K and damaged the disc - got the entire set replaced. Again, at 24K now, there's a tik-tik noise post 120kmph from my front right wheel. Went to a reliable M.A.S.S, who cranked up the car and checked the tie rods/bushings (all for free). Surprise, the front pad is damaging the disc again! A full front job again would cost 5K and Pad/Disc wear is NOT covered under extended warranty. So, well, I'll need to scour around for parts in the open market.
d_himan is online now  
Old 22nd March 2009, 17:25   #960
BHPian
 
nikunj_cal's Avatar
 
Join Date: Oct 2006
Location: Kolkata
Posts: 450
Thanked: 0 Times
Default

Quote:
Originally Posted by d_himan View Post
Bang on. My front left brake pad wore out at 21K and damaged the disc - got the entire set replaced. Again, at 24K now, there's a tik-tik noise post 120kmph from my front right wheel. Went to a reliable M.A.S.S, who cranked up the car and checked the tie rods/bushings (all for free). Surprise, the front pad is damaging the disc again! A full front job again would cost 5K and Pad/Disc wear is NOT covered under extended warranty. So, well, I'll need to scour around for parts in the open market.
OMG is that true ?


Ok after the discs and the brake pads repalcement , i get a metal clenching sound when I need to brake a bit harder than usual. Is that normal ?
nikunj_cal is offline  
Closed Thread


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Long Term Ownership Report: Swift VdI- 2 lakh kms, Cost of ownership on Pg 3 epicenter.rulez Long-Term Ownership Reviews 150 30th May 2017 20:35
Maruti Swift VDi Ownership Report - 50,000 kms clocked naveen.raju Long-Term Ownership Reviews 35 2nd September 2014 11:53
Swift Diesel.Vdi - Ownership report.Facing problems -Maruti refuses to honor warranty Mevtec Test-Drives & Initial Ownership Reports 97 7th October 2013 15:02
(Yet another) Swift VDI(2009) ownership report debugged Long-Term Ownership Reviews 12 16th December 2009 17:45
Swift Vxi & Swift Vdi - Ownership/Service/Running costs dcetech Hatchbacks 4 26th October 2009 22:28


All times are GMT +5.5. The time now is 19:32.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks