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| Long-Term Ownership Reviews Ownership reports, of Indian cars, spanning over several years and thousands of kms |
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| | #933 (permalink) |
| Newbie Join Date: Sep 2009 Location: New Delhi
Posts: 23
| Hi Guys, I got my VDi's 1st service done last weekend. But the experience was not that good. Here it is - There were lots of things that happened during the first service of my car. After hunting for Delvac like anything, I succeeded in finding it right before the service. When I entered the vehicle bay and was handing over the car to the service advisor, he told me that under no circumstances are they ready to fill any oil provided by the customer. They said that they have there own, so called Maruti Certified, oil that they use. Supposedly Shell, they don't even mention the brand on the final bill. I came to know about the brand only by the word of mouth. I did try to argument hard that why the customer is being made to stick to the dealer provided oil only. To this service guys said, in this case they would put a remark on the service booklet that oil provided by the customer and if there is a problem with the engine wot so ever the warranty won't be applicable. Now after spending so much on the car if anyone gets to hear the warranty void thing I guess most of the people would step back as I did. Fortunately the Mobil shop guy was helpful enough to return the oil. I'm still unsure that was the warranty void thing true or just a gimmick to sell the dealership oil.
__________________ When everyone is against you then either you are absolutely wrong or absolutely right !! |
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| | #934 (permalink) | ||||
| Team-BHP Support ![]() Join Date: May 2004 Location: Bangalore
Posts: 6,921
| Quote:
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MUL dealers still has to grow up! MUL listening??!
__________________ The strength to change what I can, the inability to accept what I can't, and the incapacity to tell the difference. -Calvin | ||||
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| | #935 (permalink) |
| BHPian Join Date: Sep 2007 Location: Bangalore
Posts: 206
Infractions: 0/1 (5) | Jaggu, If part number is available, one can pick it up ordering from Mass. By the way I checked it up in the Swift Parts Manual booklet but could not find it.(Manual price Rs.212.00 Looks just like the owners manual with exploded diagram parts & number, a single book for Swift old & new models & dzire) I suggest you buy one such manual, as you are the foremost guru on Swift Diesel, it is available with Maruti parts distributor ESS ARR Auto, Nr Urvashi theatre. Infact the parts manual itself has a part number: 99000M24120-623, they initially hd no stock but got one after I paid the amount in advance, just spoke to a guy called Krishna(ph:9901996482) there, they have the manual in stock
__________________ Marriage is give and take. You'd better give it to her or she'll take it anyway. |
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| | #936 (permalink) |
| BHPian | Jaggu - Remember I had mentioned earlier that my DDIS does not cross 130 KMPH and I got the air filter cleaned which solved the problem. After that visit to Sagar, when I accelerate to 3000 RPM, I feel engine has become rough and engine sound is coarse. The Sagar guy tells me that it is typical of cars where the driver regularly accelerates to 3k RPM. Solution = He asked me not to revv hard and engine noise will gradually reduce automatically. Car has done 16k KMS and I use BP diesel from BTM layout Advaith pump. Pls advice
__________________ Honesty is the best policy. There is much less competition!! |
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| | #937 (permalink) | |
| Newbie Join Date: Sep 2009 Location: KL,KA
Posts: 23
| But happy to say that, there are dealers, who follow process to make sure that, business is customer oriented and bothers lot about their reputation. When the dealer called for feedback on purchase experience, rated 9-9.5 out of 10 and made a suggestion how they can improve in washing a 6.2 lac car. The very next day got call from frsustrated sales executing offering wash next available my time. So conclusion - they make mistakes, but someone pushing them to correct it, good MUL!, and we customers knock and then bang the door till it opens .Quote:
Jaggu, When saying increase the RPM to a level say 3k, this has to happen in any specific gear? means, Should rev it on all gear 1-5 to 3k? | |
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| | #938 (permalink) | |
| BHPian | Quote:
Anyway, I hope you can find the filter The part name is "A/C Cabin Air Filter"Regards, Amit. | |
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| | #939 (permalink) | |
| BHPian Join Date: Jan 2007 Location: new delhi
Posts: 546
| Quote:
there are a few steps(mentioned in the manual)for arming/disarming action. you can check the manual on this.
__________________ ankit jhamb MARUTI SWIFT DZIRE -2008 MARUTI SUZUKI BALENO-2005 HYUNDAI SANTRO-2002 MARUTI 800-1994 Last edited by ankit.jhamb : 4th November 2009 at 11:28. | |
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| | #940 (permalink) | |
| Senior - BHPian Join Date: Mar 2007 Location: Bangalore
Posts: 1,012
| Quote:
Insist on a written apology from the dealer when dealer contacts you. Do not budge.
__________________ If you have not failed you have not tried enough. Swift Diesel VDI - Feb '07 onwards Santro LS- Mar '01-Feb '07(59000 KM) Sold. | |
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| | #941 (permalink) | ||||
| Team-BHP Support ![]() Join Date: May 2004 Location: Bangalore
Posts: 6,921
| Quote:
Try IOC regular diesel and see if it helps. Quote:
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Its my car at the end of the day and i would want them to work on it to my satisfaction and not give me some stupid excuse! ![]()
__________________ The strength to change what I can, the inability to accept what I can't, and the incapacity to tell the difference. -Calvin | ||||
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| | #942 (permalink) |
| BHPian | [quote=Jaggu;1565009]Complete bull! i rev the car to even higher rpms, check the level and quality of oil, as usual ill recommend Delvac MX for best results. Keep the air filter clean and occasional highway trips at higher rpm will do wonders. Try IOC regular diesel and see if it helps. Thanks! Jaggu. Will try that. Where can I get Delvac MX?
__________________ Honesty is the best policy. There is much less competition!! |
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| | #943 (permalink) |
| Newbie Join Date: Sep 2009 Location: KL,KA
Posts: 23
| Please see post #13 by Jaggu on http://www.team-bhp.com/forum/access...swift-vdi.html (Cocktails for Swift VDI) Phone number has not changed, I called up last day enquiring the same. Available in 1ltr and 5 ltr bottles, 200 per ltr. If you get any other shops near by Coramangala\Madiwala\HSR\JP Nagar, let me know. |
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| | #945 (permalink) |
| Team-BHP Support ![]() Join Date: May 2004 Location: Bangalore
Posts: 6,921
| 3.1 liter plus a filter you will require for an oil change, do not fill more than this. 2.9 liter if you are only changing the oil without filters. You will need to goto a mass with proper tools and oil filter stock, to replace oil.
__________________ The strength to change what I can, the inability to accept what I can't, and the incapacity to tell the difference. -Calvin |
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