Go Back   Team-BHP > BHP India > Team-BHP Reviews > Long-Term Ownership Reviews


Reply
 
Thread Tools Search this Thread
Old 27th April 2011, 18:44   #196
Senior - BHPian
 
nilanjanray's Avatar
 
Join Date: Oct 2007
Location: Bangalore
Posts: 1,826
Thanked: 2,386 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Quote:
Originally Posted by Guderian View Post
Hi Nilanjan, As I see it this indeed was the cause and not to worry at all. The engine was immobilised.
One issue I see with the remote key is that the buttons are a little too sensitive to touch or pressure. Times that it has been in my pocket - if I try to bend or turn etc I see/hear the locks getting activated or disarmed and the lights flashing. Quite disconcerting !
Good to get that assurance from a fellow owner! Was quite worrying, since I couldn't get it to start (crank). Has that ever happened to the Admiral?

Edit: was Googling, came across this - could it have been something similar (actually, the opposite - the immobilzer not switching off)

From this forum: http://www.automotivehelper.com/topic181101.htm
"I have just had a problem with my 1994 Laguna ommobilser locking on. This problem was caused by water getting through the aerial point leaking. Water has gotten onto the receiver printed circuit board which I understand is a common fault with Laguna and Megane models. My fix was to get a replacement second hand receiver board which cost me 10 pounds. I instaled it this morning and it worked. It seems that not many people know where the 4 digit securuity code for the immobilser is stored. Some people think it is in the key fob, others in the receiver circuit board located in the overhead panel. It is in fact located in the ECU under the cars bonnet."

Last edited by nilanjanray : 27th April 2011 at 18:55.
nilanjanray is online now   Reply With Quote
Old 28th April 2011, 09:50   #197
Senior - BHPian
 
Guderian's Avatar
 
Join Date: Jun 2007
Location: Thane
Posts: 1,616
Thanked: 1,409 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Quote:
Originally Posted by nilanjanray View Post
Good to get that assurance from a fellow owner! Was quite worrying, since I couldn't get it to start (crank). Has that ever happened to the Admiral?
Hi Nils, Nope, never faced that with the Admiral I press the alternate buttons couple of times again. It seems OK.
However I faced the same once with Guderian, my Scorp, which had a Nippon system. Once when sitting inside on a hot day with the engine off and waiting for the LoH to get back from a nearby shop - accidentally pressed a button on the remote. Later on cranking the Scorp wouldn't just start. Mentally started ticking off - Starter, Battery, Fuse etc, pressed a button of the remote to check whether the lights were working or the sound emenating...and then some thing propelled me to crank it again. Lo and behold it sprang to life. Later on went through the Nippon manual and found the same mentioned. That was the only time in its entire life with me (of 113K KMs) that good ol' Guderian ever failed to crank.

Check the manual on the section of remote locking or toruble shooting you might find something there - thoughIi don't recall reading any such point there.

We could also send an email to Toyota if the same is not found in the manual to check this up - and prevent future cardiac arrests !
Guderian is offline   Reply With Quote
Old 28th April 2011, 10:09   #198
BHPian
 
Join Date: Oct 2004
Location: Cochin
Posts: 334
Thanked: 4 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Quote:
Originally Posted by nilanjanray View Post
Thanks Philip! Where are you planning to go? Btw, I used to frequently come down to Cochin when my wife was posted there in the Navy.

I do my trips during the weekend. The longer trips are with planned leave. Lucky to work in a company that has a good leave policy :-)

Hee hee ok, do inform me when you come down.We'll meet up ..
kphilip is offline   Reply With Quote
Old 28th April 2011, 22:22   #199
Senior - BHPian
 
nilanjanray's Avatar
 
Join Date: Oct 2007
Location: Bangalore
Posts: 1,826
Thanked: 2,386 Times
Default Very disappointing post-offroading service experience @ Nandi Toyota

I had given the vehicle for servicing at Nandi Toyota after the camp. Am disappointed and upset with the entire experience. Incidentally, this did not end up being the promised free service - since I had done 9300 km, the standard 10,000 km free servicing was done (that is I had to use up my 10K servicing coupon).

I didn't have time this week to go over and spend the day at the service centre, so had been chasing for a pick up and drop right since early Monday morning (no one picks up the phone @ Nandi on a Sunday, as I have seen). Slot finally came only on Wednesday. Issues I faced:

1. The engine bay was not cleaned properly in spite of me telling them repeatedly. The worst excuse was that 'the mud stains are not going in spite of trying'. Ridiculous excuse. When the vehicle came back, I could remove many of the stains by just rubbing with just my finger (without any cloth, soap water etc.).

A 'not cleaned properly' engine bay is not a big issue. But, I now don't know whether they have done a thorough job in the special preventive maintenance that is required after offroading, especially after going through water and mud. Specifically, whether they have taken care of the things that need to be done, as mentioned in the owner's manual. For example, I don't know whether they have properly greased all parts that needed to be greased, or checked all the places that need to be checked. For that matter, I don't even know whether they really know or care about 'what extra' has to be done after a vehicle goes through heavy slush and deep water. I would have never given the vehicle for such a servicing if it had been a non-Toyota. But, I thought that I could rely on Toyota to take care of things.
At the bootcamp, we were told that 'your vehicle will get a free car spa', and that there will be a free service that will take care of the vehicle post offroading. Seems like a case of service not keeping up with what marketing promises. The free car spa was just a car hosing at the venue for which I (and others) had to wait for couple of hours almost. Was not an issue then, because I had enjoyed the offroading. I even hosed the vehicle myself because the guy who was doing it was not doing that great a job. But, I had expected that attention to detail will be there while servicing, especially regarding clean-up.

2. The front numberplate was broken while offroading. The Toyota Marketing GM had told me - while chatting with me - that it will be fixed during servicing at the bootcamp. The vehicle came back without a new plate in spite of me mentioning that I want it fixed (I was willing to pay for it).

3. I had told them multiple times (even written on a note, clearly told the service adviser etc.) not to do anything with my Lightforce spotlight setup, and not to play around with the switch. When the driver delivered the vehicle, the spots were red hot to touch from outside. The spots were on, but covered! As a result, significant heat had built up, unable to escape. He had been driving the vehicle like that. He denied pressing the switch. Maybe someone was playing around with the light at the service centre.

4. I had insisted on tyre rotation. Today morning when I checked using my own gauge, the left front tyre had a pressure of 41, while the other three were at 29. What if I hadn't checked, trusting the service centre?


The net result:
* I have lost some of the faith I had in Toyota servicing. This is not what I expect when I take a 24L car for a company-promised service after a company event. I have faced similar issues from Tata Service Centers. But from Toyota???
* Learning that one should not rely on pick up and drop, even with Toyota. Next time, I will be there right in front of the vehicle as it gets serviced - as I usually am.
* The feel good factor that I had at the bootcamp, is no longer there due to the unhappy post-event support experience. Toyota will get negative feedback from me through social media rather than positive feedback.
* I will think twice before blindly participating in any company-driven event, because it seems that there is some disconnect between the event organizers and post-event service delivery. For example, Toyota should have told their dealers to keep a few slots free on Mon and Tue for event participants - certain things have to be done to a vehicle within 24 hours of slush/deep water offroading. I could get a slot only on Wed. Did they assume - that every Fortuner owner has a driver who can take the vehicle for servicing on Monday morning and spend the entire day there? Anyway, on hindsight, here is what I could have done: called up the service centre 7-10 days before the event and booked a pick-up slot on Monday. And, not have done any offroading on Sunday because I really can't spend a day at the service centre on Monday.
nilanjanray is online now   (1) Thanks Reply With Quote
Old 28th April 2011, 23:46   #200
Senior - BHPian
 
nilanjanray's Avatar
 
Join Date: Oct 2007
Location: Bangalore
Posts: 1,826
Thanked: 2,386 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Have written to Toyota's Marketing GM and Haymarket (AutoCar). Here's hoping that these issues don't occur with Fortuner owners in future - that special focus given to service after company-arranged offroading events so that owners can participate with peace of mind. These events are a great idea, but a high quality post event experience is a must for overall enjoyment.
nilanjanray is online now   Reply With Quote
Old 29th April 2011, 09:59   #201
Senior - BHPian
 
Guderian's Avatar
 
Join Date: Jun 2007
Location: Thane
Posts: 1,616
Thanked: 1,409 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Quote:
Originally Posted by nilanjanray View Post
I had given the vehicle for servicing at Nandi Toyota after the camp. Am disappointed and upset with the entire experience.
Hi Nils, Sorry to read this update.

This is one reason why I, even to the annoyance of all shop floor guys and despite all the persuasion by the guys around, I don't step away from the shop floor when any of my vehicles (earlier/current) are under the scalpel. Not doing a certain activity of the maintenance schedule is bad enough -but shoddy workmanship, poor skills and worse missing something to be put back etc is worse !

I started this practice with the Scorp and learnt a huge number of things that goes on the shop floor on the other poor unsuspecting chaps' vehicles (some real horror stories here !) who drop and pick up their vehicles - that I have totally lost faith on the Indian service centers irrespective of the brand.

Even the Admiral was not fully washed in the second service.
As I suspect, nay am sure of, the ASCs aren't used to owner-drivers who know every little bit of the vehicle. They continue behaving as though they are dealing with the drivers who come drop off or pick up the Sahib's vehicle and think that just like them (drivers), the owner-drivers are dumb clucks who don't care about the vehicle/s !

I know Nils that you stay with the vehicle normally - but then this one time..!

Even when a they appear to have done a thorough job on the Admiral, I am pretty furious on the next day - Sunday, as I start discovering all their undoings !

Quote:
Originally Posted by nilanjanray View Post
Have written to Toyota's Marketing GM and Haymarket (AutoCar). Here's hoping that these issues don't occur with Fortuner owners in future - that special focus given to service after company-arranged offroading events so that owners can participate with peace of mind. These events are a great idea, but a high quality post event experience is a must for overall enjoyment.

I hope it is sent to the Service Head/ ASC Quality Head !
Guderian is offline   Reply With Quote
Old 29th April 2011, 16:25   #202
BHPian
 
Fortuner71's Avatar
 
Join Date: Jun 2009
Location: Mysore
Posts: 386
Thanked: 265 Times
Angry re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

@ Nil sorry to hear this Update . Its things like makes you think twice before investing 20 Lakh . This is certainly not expected from Toyota .
Fortuner71 is offline   Reply With Quote
Old 30th April 2011, 16:15   #203
BHPian
 
dhuli's Avatar
 
Join Date: Jun 2010
Location: Bengaluru
Posts: 196
Thanked: 47 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Indeed unfortunate that Nandi Toyota service was disappointing. I share your concern that somehow, despite written instructions, the service advisors dont seem to follow through or respect. I suspect there is a general complacence due to the common belief that nothing can happen to a Toyota! After all it is a man-made machine and requires proper care and attention. My rant here is because of the damage they did to my Innova's windshield sunfilm. My solace is they offered to replace it at their cost. At least one can talk to them. But then I am alerted to Nandi's service attitude. Thanks for sharing.
dhuli is offline   Reply With Quote
Old 30th April 2011, 23:46   #204
BHPian
 
the VTEC guy's Avatar
 
Join Date: Oct 2008
Location: Pune
Posts: 563
Thanked: 138 Times
Default Re: An unexpected gift

Quote:
Originally Posted by nilanjanray View Post
The front number plate broke during Round 1 of the course. Getting it fixed today.
this seems to be some design issue. Remember this was higlighted in Aci or Overdrive in one of there issues. They had organized a 4X4 course for Fortuner most of the vehicles lost there front number plate during water fording.
the VTEC guy is offline   Reply With Quote
Old 1st May 2011, 15:35   #205
Senior - BHPian
 
nilanjanray's Avatar
 
Join Date: Oct 2007
Location: Bangalore
Posts: 1,826
Thanked: 2,386 Times
Default A few pictures from the 4WD camp

I was busy driving, so couldn't click any interesting pictures :-(

Here are a few random ones from the event.

The Bison
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4880.jpg

Before entering the camp
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4835.jpg

Entering the camp
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4840.jpg

Waiting for turn
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4845.jpg

The big daddy
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4849.jpg

The course
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4852.jpg

Ironman bullguard + winch + shocks + snorkel + spots. The owner of this decked up Fortuner said that he is an offroading newbie, can u believe?
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4865.jpg

Which Team BHPian's vehicle is this?
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4867.jpg

Waiting for a wash
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4887.jpg

The Lightforce spots...will be well tested during the upcoming trip. Tough like the Bison - the numberplate broke while jumping into a pond (water impact), the lights didn't even move an inch.
Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 100,000 kms up!-dsc_4890.jpg

Last edited by nilanjanray : 1st May 2011 at 15:38.
nilanjanray is online now   (3) Thanks Reply With Quote
Old 1st May 2011, 15:44   #206
Senior - BHPian
 
nilanjanray's Avatar
 
Join Date: Oct 2007
Location: Bangalore
Posts: 1,826
Thanked: 2,386 Times
Default Re: An unexpected gift

Quote:
Originally Posted by the VTEC guy View Post
this seems to be some design issue. Remember this was higlighted in Aci or Overdrive in one of there issues. They had organized a 4X4 course for Fortuner most of the vehicles lost there front number plate during water fording.
Well, to be fair, most of the numberplates (including my) was of cheap quality (the stock one provided from the showroom) that can break very easily.

My numberplate is more susceptible to breaking because it is fixed on the Lightforce Unibar, and sticks out.
nilanjanray is online now   Reply With Quote
Old 2nd May 2011, 10:27   #207
BHPian
 
Join Date: Sep 2006
Location: Was PB, DL, HR , KA and Now GJ-1
Posts: 247
Thanked: 21 Times
Default Re: A few pictures from the 4WD camp

Quote:
Originally Posted by nilanjanray View Post
I was busy driving, so couldn't click any interesting pictures :-(


Which Team BHPian's vehicle is this?
Attachment 538205
Amazing pics of the Bison !!!! I am a silent spectator of your thread and always enjoy reading your wildlife trips.

I believe the above gypsy belongs to Khan_Sultan.
pankaj_sachdeva is offline   Reply With Quote
Old 2nd May 2011, 10:38   #208
Senior - BHPian
 
Guderian's Avatar
 
Join Date: Jun 2007
Location: Thane
Posts: 1,616
Thanked: 1,409 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Great snaps Nils ! Thanks for sharing.
And that white TFort with all the goodies is truly scrumptious !
Guderian is offline   Reply With Quote
Old 2nd May 2011, 11:38   #209
BHPian
 
starter's Avatar
 
Join Date: Jan 2009
Location: Bangalore
Posts: 910
Thanked: 267 Times
Default Re: A few pictures from the 4WD camp

Quote:
Originally Posted by nilanjanray View Post
Which Team BHPian's vehicle is this?
The two mods (Shahnawaz & Rudro) must've reached the spot on this vehicle
It is Shahnawaz's Gypsy.
Cheers,
Deepak
starter is offline   Reply With Quote
Old 2nd May 2011, 11:57   #210
Senior - BHPian
 
nilanjanray's Avatar
 
Join Date: Oct 2007
Location: Bangalore
Posts: 1,826
Thanked: 2,386 Times
Default re: Soldier of Fortune: Wanderings with a Trusty Toyota Fortuner - 80000 km update

Thanks Pankaj, Guderian. Expect some far more interesting pics after a few weeks :-)

I plan to upgrade the shocks and make some interesting mods once the warranty period is over (2.5 yrs more).

@ starter: pity that I missed them. Would have been great to meet up.
nilanjanray is online now   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Got Fortune'd: White Toyota Fortuner getsurya Test-Drives & Initial Ownership Reports 198 26th November 2017 07:29
Wheels of Fortune : 2012 Toyota Fortuner 4x4. First on Team-BHP kedarwalke Test-Drives & Initial Ownership Reports 79 8th January 2017 19:35
Toyota Fortuner vs Upcoming Face-Lifted Toyota Fortuner dkaile SUVs, MUVs & 4x4s 45 12th August 2011 22:20


All times are GMT +5.5. The time now is 18:48.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks