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| | #151 |
| Senior - BHPian Join Date: Jul 2006 Location: mumbai
Posts: 1,316
Thanked: 34 Times
| I am having real bad time with amaron and the guys there are testing my patience,. Amaron anytime response number fails to respond from the last three days, they don't bother to pick up the call or reply to sms. whats happening with then, are they going down ? The two service and replacement places i knew and bought the battery from have closed down. |
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| | #152 |
| BHPian Join Date: Mar 2004 Location: Mumbai
Posts: 64
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| the only known amaron centre is at century bhavan,,prabhadevi,,on the right as u r going northwards opp bengal chemicals billboard |
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| | #153 |
| Senior - BHPian Join Date: Jul 2006 Location: mumbai
Posts: 1,316
Thanked: 34 Times
| Its too far place for me to come but i didn't expect this kind of support from them. my ar is stuck in parking, now will have to request neighbors for a jump start. i think will dump the pro rate offer and buy some other brand now. |
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| | #154 |
| Senior - BHPian Join Date: Jan 2008 Location: Poona
Posts: 1,785
Thanked: 83 Times
| ^^^ Why don't you call Bat Mobile? The brand of your battery does not matter... Also, why not try calling Amaron's head office and complain to somebody from the Management? |
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| | #155 |
| BHPian Join Date: Apr 2006 Location: chennai
Posts: 669
Thanked: 22 Times
Infractions: 0/1 (7) | [quote=Raccoon;1504510]I too have no idea what arrangement they have with Panasonic... but you could forget about Panasonic and go for the Base Terminal labelled batteries! As I said they carry a 50 month (total) warranty whereas it is lower for Panasonic. Btw, my bike battery is labeled Base Terminal, and not Panasonic. The panasonic batteries are imported .. period . Bike /inverter /tractor/ batt are made by base terminal and they have a factory at himachal . The himachal factory is a state of the art factory and they have the same machines which amaron or exide have for manufacturing batt . As for it being a Jap battery, the dealer said the Panasonic labeled batteries are made in Thiland and Base Terminal is made in India. This is what the dealer said (I can't vouch for it). Others in this thread have claimed that Base Terminal is made in China. Anyway, whats more important is the quality, price and the warranty duration. In that, they are attractive. Compared to all the batteries I find that Base terminal has the best price/quality /warranty and I can vouch . I normally use the lower price as a factor to buy a higher AMP batt and I feel much more satisifed at buying a 45 AH batt for 2,900 rather than spnd 2,900 and by a 32 AH batt from Amaron , Tata , Tafe or Exide . The advantage of buying higher capacity batt is that a higher batt can generate more cranking amps and this does not strain the batt much compared to the regular OE batt . |
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| | #156 | |
| Senior - BHPian Join Date: Jan 2008 Location: Poona
Posts: 1,785
Thanked: 83 Times
| ^^^ Suggest you format your post, because readers will not be able to make out your text from mine. Quote:
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| | #157 | |
| BHPian Join Date: Apr 2006 Location: chennai
Posts: 669
Thanked: 22 Times
Infractions: 0/1 (7) | Quote:
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| | #158 |
| Senior - BHPian Join Date: Jul 2006 Location: mumbai
Posts: 1,316
Thanked: 34 Times
| I dont want to try batmobile, will go for tata green basic model and see this time. Meanwhile amaron service is nothing but horrible. Nobody picks up both their hotline numbers. No reply for the emails to company., and all these days i have been carrying around their numbers in phone thinking they will fly and come to rescue their customers when in need. |
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| | #159 | |
| Senior - BHPian | Quote:
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| | #160 |
| Senior - BHPian Join Date: Jan 2008 Location: Poona
Posts: 1,785
Thanked: 83 Times
| Tried their number (1800 42 54848). Indeed nobody is taking calls! Real sad show there by Amara Raja! But I still would not touch an Exide. I'd prefer bad service and a good battery rather than a bad battery and good service. Does BOSCH have a similar helpline? Base Terminal/Panasonic do have it. Anybody has any idea how good it is? |
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| | #161 | |
| Senior - BHPian | Quote:
Don't know about Bosch or others ! | |
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| | #162 |
| Senior - BHPian Join Date: Jul 2006 Location: mumbai
Posts: 1,316
Thanked: 34 Times
| May be its a once upon a time story now or they don't like me claiming pro-rate warranty. Both numbers 18004254848 and 09840954848 are not responding. I hope to find bosch silver, else tata green. |
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| | #163 |
| BHPian | hey hey guys sorry to interupt, but i am Amaron Franchisee in Goa, is there any way i can help??? my cell num is 09823136211. |
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| | #164 |
| Senior - BHPian Join Date: Jul 2006 Location: mumbai
Posts: 1,316
Thanked: 34 Times
| Thanks for the help but just now i came back home after exchanging it for a bosch silver for 2800. The shop i went to did have an amaron hilife pro in stock but i was getting only 900 of the old battery as per pro rate terms as i have done 3 years and 4 months. Another condition is i can only exchange it for a hi life pro and not any other model from amaron. the price of new battery still works out more than what i bought it for three years back. So i guess it all marketing funda and nothing else Got 500 off by exchanging it for bosch silver with 18 months flat warranty. The shop guy did try his best to sell me Exide or Sonic. He had lots of them ready! Tata green was nowhere to be found, might have to go to tata showrooms only i guess. |
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| | #165 | |
| Senior - BHPian Join Date: Jan 2008 Location: Poona
Posts: 1,785
Thanked: 83 Times
| Quote:
Gigy, do BOSCH have a similar helpline number? And does it work? Also, BOSCH batteries are also supposed to be made by Amara Raja... so in effect you have bought another Amaron anyway! | |
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