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Old 24th July 2008, 15:57   #16
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God Knows what Great Feedback you guys are giving...

i tried...

080-2356 3144
080-2356 4612
080-2356 3142
97440 25509

No one answered the call!

I done have a major issue, just that there is a clunk noise in my new keystone power window driver side door, and i am trying to get it fixed. These guys arent even answering the phone. Now i dont know what to do...
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Old 25th July 2008, 12:18   #17
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went got my autocop remote replaced. they charged me 400 rs . they checked the security system and connected the siren of the car which the previous owner had disconnected, so got it rectified . over all a nice and quick service .
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Old 25th July 2008, 17:01   #18
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Quote:
Originally Posted by svsantosh View Post
God Knows what Great Feedback you guys are giving...

i tried...

080-2356 3144
080-2356 4612
080-2356 3142
97440 25509

No one answered the call!

I done have a major issue, just that there is a clunk noise in my new keystone power window driver side door, and i am trying to get it fixed. These guys arent even answering the phone. Now i dont know what to do...

Try calling 080-26575212
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Old 25th July 2008, 17:38   #19
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Quote:
Originally Posted by Lukeskywalker View Post
Try calling 080-26575212
Yes, This is the only number with me and had used this number many times.
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Old 25th July 2008, 17:43   #20
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Call this number 23563144 / 23563142 . Used them last week and had the person come down to my house, change a fuse, give a new casing and all for INR 70/- :-)
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Old 25th July 2008, 17:50   #21
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thanks guys - i am yet to try but got one more number

97400 25509

Actually its a typo in what I had heard from the shop guy 1st, this number is Prasad - the guy incharge.

I will let you know after i get the problem fixed.
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Old 29th July 2008, 15:32   #22
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Ok new numbers for Auto Cop Bangalore

080 - 4092 1707
080 - 4092 1708
080 - 4092 1709
0 - 97400 25535

The above are customer care numbers where they take down your complaint and give you a appointment at your doorstep.

97400 - 25504 is the guy who calls and confirms an appointment at place of your choice.

97400 - 25508 is the guy who came to my office in Electronic city and told me there is no problem with my pwr window, thats the speed it works at...
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Old 24th August 2008, 13:10   #23
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Do Autocop provide service on Sundays??

Cheers
Sanju
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Old 20th November 2008, 15:35   #24
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This is the number I tried today and I was able to submit my request.

- 080 23563144
( Sashikala is the lady who took my call)

/ Puneet
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Old 9th September 2009, 16:58   #25
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Went today to the service centre on the Railway Parallel Road.

Replaced the worn out case for 140/- and the batteries for 90/-. Took less than 15 mins.

Excellent service.
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Old 9th September 2009, 18:05   #26
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I have a spare remote but that does not work. I replaced the batteries but to no effect. The local guys said the coding in the spare key remote has konked due to non usage for a long long time. You need to go to Autocop main office to get this fixed.
Does this make sense to any of you ? How much time will the recoding take ? and what will be the budget ? Thanks guys.
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Old 9th September 2009, 18:58   #27
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No idea really. Does the red LED blink when you press the buttons ?

Take it to their service centre, they should be able to help out. I found them pretty good.
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Old 9th September 2009, 19:01   #28
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2 weeks back, i had travelled to my native place Mangalore for Ganesh Chathurthi festival. During this trip, i noticed that the autocop remote was functioning intermittently. Tried to get it repaired in Mangalore, but without success. Disabled Autocop and came back to Bangalore. Called their customer care and lodged a complaint. One Mr.Shankar called back and fixed up an appointment to come home to check the remote when the car was available. He also asked for the model number of the remote. I had the booklet & warranty card which mentioned this.

He came the next day and was convinced that the remote was indeed faulty. He exchanged a brand new remote for the faulty one. Appreciated their professional approach and I am a satisfied customer.
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Old 9th September 2009, 19:25   #29
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Quote:
Originally Posted by prabhusati View Post
Called their customer care and lodged a complaint. One Mr.Shankar called back and fixed up an appointment to come home to check the remote when the car was available. He also asked for the model number of the remote. I had the booklet & warranty card which mentioned this.
Care to give me the call centre number ? I do not have the model number or the original booklet. Am I in a fix ?
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Old 10th September 2009, 16:29   #30
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Quote:
Originally Posted by prince_pervez View Post
Care to give me the call centre number ? I do not have the model number or the original booklet. Am I in a fix ?
The reason he asked me for the model was to come prepared with the spares / replacement parts.

Their customer care phone numbers are

40921707, 40921708, 40921709, 23563144, 23563142. I had to call a few times before some one answered. This may be because the lines were busy when i called.

They called me back from 97400 25536 and his name was Shankar.
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