Auto Fusion screwed up my Alpine - Team-BHP

nirmalts · 27th October 2007, 18:59

Had a very bad experience with Auto Fusion, Koramangala. Took my Aveo to them a month back to put sunfilm. In the process, the applicator broke my rear view mirror. Had to drive all the way to Kanakapura Rd Garuda service station to replace it (they refunded the money though) .

The sunfilm had lot of air bubbles in the front windshield. The back glass film was melted when they were heating the film. I thought it would go off in few days. I took it to Auto Fusion guys again today. They said they will replace it for me. I asked them not to dirty my seat fabrics like last time. So this time my Alipine HU took the beating. The applicator sprayed lot of water on the front glass from inside and it got inside the HU. It does not switch on anymore. Usman said he will fix and give it to me. They did not forget to dirty my seats and the fabric between the back glass and seats.

It a bit painful to go through all this. After all I just wanted sunfilm on my glass

Nirmal

Rudra Sen · 27th October 2007, 19:07

Quote:

Originally Posted by nirmalts

The applicator sprayed lot of water on the front glass from inside and it got inside the HU. It does not switch on anymore. Usman said he will fix and give it to me.

Do not give it for repair now, Do not try to play but keep it for few days. Let it dry fully. It may start working on it's own.

There are many members here who know Auto Fusion very well. Actually they're good with their work. If need be, take members help and tell them to put the film (the way it should be done) again.

By the way, did you mention the fact that you're a TBHP member? They treat members properly. Or that's my impression.

nirmalts · 27th October 2007, 19:18

The HU is with Usman now. Shall I take it back?

I am also surpised that such silly mistakes happen with Auto Fusion as I have seen their good works too. They did my sunfilm the second time and it is fine now.

They know that I am a team-bhp member and they treated me well always. This is the mistake from some of the workers. But again I have to hold Auto Fusion responsible for that.

Nirmal

Rudra Sen · 27th October 2007, 20:29

Quote:

Originally Posted by nirmalts

The HU is with Usman now. Shall I take it back?

No, Just call and tell him not to open it for a few days. Probably he's planning the same.

Keep us posted anyway. Best of luck.

Rehaan · 28th October 2007, 03:58

Unfortunate sequence of events, however, its good to see that they have taken full responsibility and did replace / reimburse / offer to fix rather than claiming it was broken from when you gave them the car like most others would do.

cya
R

nirmalts · 28th October 2007, 09:02

Hello Rehaan,

Yes, I liked this fact about them. Had a talk with Thoqueer. He has let the HU to dry. Hope it comes back to life on its own. Until then my wife has to bear with my singing in the car

Nirmal

nirmalts · 30th October 2007, 21:52

Got the HU back from Auto Fusion in working condition. They cleaned the water from the PCB it seems.

Happy to have it back (except for some scratches on front panel and dust particles inside the glass. I was prepared for this anyways!)

Nirmal

27th October 2007, 18:59	#1 (permalink)
nirmalts BHPian Join Date: May 2007 Location: Pforzheim. Germany Posts: 210 View My Garage	Auto Fusion screwed up my Alpine Had a very bad experience with Auto Fusion, Koramangala. Took my Aveo to them a month back to put sunfilm. In the process, the applicator broke my rear view mirror. Had to drive all the way to Kanakapura Rd Garuda service station to replace it (they refunded the money though) . The sunfilm had lot of air bubbles in the front windshield. The back glass film was melted when they were heating the film. I thought it would go off in few days. I took it to Auto Fusion guys again today. They said they will replace it for me. I asked them not to dirty my seat fabrics like last time. So this time my Alipine HU took the beating. The applicator sprayed lot of water on the front glass from inside and it got inside the HU. It does not switch on anymore. Usman said he will fix and give it to me. They did not forget to dirty my seats and the fabric between the back glass and seats. It a bit painful to go through all this. After all I just wanted sunfilm on my glass Nirmal

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27th October 2007, 19:18	#3 (permalink)
nirmalts BHPian Join Date: May 2007 Location: Pforzheim. Germany Posts: 210 View My Garage	The HU is with Usman now. Shall I take it back? I am also surpised that such silly mistakes happen with Auto Fusion as I have seen their good works too. They did my sunfilm the second time and it is fine now. They know that I am a team-bhp member and they treated me well always. This is the mistake from some of the workers. But again I have to hold Auto Fusion responsible for that. Nirmal

28th October 2007, 03:58	#5 (permalink)
Rehaan Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 10,345	Unfortunate sequence of events, however, its good to see that they have taken full responsibility and did replace / reimburse / offer to fix rather than claiming it was broken from when you gave them the car like most others would do. cya R

28th October 2007, 09:02	#6 (permalink)
nirmalts BHPian Join Date: May 2007 Location: Pforzheim. Germany Posts: 210 View My Garage	Hello Rehaan, Yes, I liked this fact about them. Had a talk with Thoqueer. He has let the HU to dry. Hope it comes back to life on its own. Until then my wife has to bear with my singing in the car Nirmal

30th October 2007, 21:52	#7 (permalink)
nirmalts BHPian Join Date: May 2007 Location: Pforzheim. Germany Posts: 210 View My Garage	Got the HU back from Auto Fusion in working condition. They cleaned the water from the PCB it seems. Happy to have it back (except for some scratches on front panel and dust particles inside the glass. I was prepared for this anyways!) Nirmal