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Old 12th January 2010, 16:04   #121
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Originally Posted by ItMyLife View Post
I got one too. Have been chasing the manufacturer for a while now. But as expected the handle was broken. Nevertheless left a positive feedback, because the product is very good. Delivery was also on time.

Wish it could take the dust off our manager's head and we get a better appraisal.

Cheers
+
The handle broken, may be in transit?
Did you confirm reciept of the product to ebay?
If not do not confirm now, instead send a email to the seller with the photograph of broken handle/duster. Ask him to send a fresh one!
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Old 12th January 2010, 16:08   #122
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Hey Nairrk,

I thought about it and let it pass. I can manage with some glue n bandage. Don't want to make an effort in getting a new one and sending this one back. Have already waited too long for this to come back on ebay. Thanks for the advise though.

Cheers
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Old 12th January 2010, 17:21   #123
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my handle broke too pretty fast..i am not really able to conclude whether it was the service center guys or the product as such ! nevertheless it has not bothered me too much as the cleaning capabilities still remain wonderful !

I am planning to give it a wash, any suggestions/cautions that I need to keep in mind ?
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Old 12th January 2010, 17:32   #124
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Originally Posted by s3va View Post
my handle broke too pretty fast..i am not really able to conclude whether it was the service center guys or the product as such ! nevertheless it has not bothered me too much as the cleaning capabilities still remain wonderful !

I am planning to give it a wash, any suggestions/cautions that I need to keep in mind ?
+
I think more complaints on this duster is all about breaking of handle.
May be it happening due to bad packing? or the quality of the handle is that much only?

Do the manual says anything about washing?
havent seen any report from members about the status of the duster after washing
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Old 12th January 2010, 17:33   #125
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Default New Jopasu outlet in Aundh

A new outlet, exclusively for all Jopasu products/services, has opened in Aundh (Pune) on the Spicer-Sangvi road. It is located before the Sangvi bridge while going towards Sangvi from Aundh Road.

He did not offer any discounts when I made an enquiry about the duster which had an MRP tag of Rs. 475.
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Old 13th January 2010, 01:58   #126
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Quote:
Originally Posted by ItMyLife View Post
Wish it could take the dust off our manager's head and we get a better appraisal.

Cheers
It is not dust, but rust!!! you cannot clean it. You have to repair it. Or probably take the matters into your own hands!!

Statutory Warning : I am not responsible for the consequences for trying this !!
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Old 20th January 2010, 15:34   #127
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Quote:
Originally Posted by nairrk View Post
+
I think more complaints on this duster is all about breaking of handle.
May be it happening due to bad packing? or the quality of the handle is that much only?

Do the manual says anything about washing?
havent seen any report from members about the status of the duster after washing

Looks like a basic flaw in design in Jopasu duster handle. I have a California Duster which has a strong wooden handle. Jopuasu handle is fiber handle ?
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Old 21st January 2010, 10:34   #128
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Quote:
Originally Posted by nairrk View Post
I too booked on wednesday and got information that they couriered the products only today.
Nairrk, have you received yours yet? I bought mine on the 9th and am still waiting to receive the package after almost two weeks. I was notified that it shipped on 12th via On Dot Couriers, but their tracking page is useless. All of last week it didn't show any record for the shipment, and now it shows only the original shipment - no progress.

I have emailed the seller three times about the delay and he hasn't bothered to even reply. I am quite dissatisfied with the transaction. Ebay will allow me to file for a refund tomorrow (10-days from shipment date), and I will definitely be doing that.

Quote:
Originally Posted by emkay456 View Post
I booked on Wednesday last and got the delivery on Saturday.
Lucky you.
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Old 21st January 2010, 10:40   #129
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Ditto in my case. It was supposed to have been shipped on 11 Jan 2010 and today [21 Jan 2010] is the last day for receipt. If I do not get it today, I am going to file for refund tomorrow.
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Old 21st January 2010, 11:40   #130
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Quote:
Originally Posted by H3LIOS View Post
Nairrk, have you received yours yet? I bought mine on the 9th and am still waiting to receive the package after almost two weeks. I was notified that it shipped on 12th via On Dot Couriers, but their tracking page is useless. All of last week it didn't show any record for the shipment, and now it shows only the original shipment - no progress.

I have emailed the seller three times about the delay and he hasn't bothered to even reply. I am quite dissatisfied with the transaction. Ebay will allow me to file for a refund tomorrow (10-days from shipment date), and I will definitely be doing that.
+
I too did not recieve it so far. Today is the last day to recieve otherwise I can ask ebay to go with refund process.
Yesterday I spoke to the man Mr.Pankaj -9921000262 and he said that in the last 5/6 days he was on a pilgrimage hence asked time till today
to check with courier company etc. I have sent another sms this morning
but so far no reply.
He has given me a awb number 10 days back but checking with courier company, this awb number is meant for a parcel sent to some address in Chennai.
Anyway, as I understand, until unless we confirm reciept of the parcel/product, ebay will not pay the money to jopasu.
will revert later if I get any response from them.
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Old 21st January 2010, 14:45   #131
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Further to my last, sometime back I got a call from Mr Pankaj(jopasu care)and advising that the delay is due to courier company holidays last week (due to sankranti etc- courier companies did not operate for 5 days???) hence the delay in
getting the parcel. He further told me that I should get the parcel by today or tomorrow.
Whether to believe him or not-I dont know, but decided to wait till tomorrow prior
reporting the matter to ebay.
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Old 21st January 2010, 15:15   #132
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Their courier service is indeed a dubious one. Though I received my set on time, I had tried checking the consignment number on their website but it was not there. I told this to the courier boy and he insisted that it has been entered. Then I found that there was a difference of one between the consigment number on the courier slip and the consignment itself. I pointed out that to the guy but he had no clue about it. Probably as Mumbai is in vicinity of Pune I must have got my consignment. Good luck to all you guys. Seems ebay is going to black list Jopasu again !!
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Old 21st January 2010, 15:22   #133
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I would always recommend buying stuff only from Power sellers on Ebay..
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Old 21st January 2010, 16:39   #134
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In my case, what the guy told me was that either today or latest tomorrow, I should get it. Now, today is over -let me wait tomorrow also prior reporting to ebay.?
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Old 21st January 2010, 16:52   #135
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Quote:
Originally Posted by H3LIOS View Post
Nairrk, have you received yours yet? I bought mine on the 9th and am still waiting to receive the package after almost two weeks. I was notified that it shipped on 12th via On Dot Couriers, but their tracking page is useless. All of last week it didn't show any record for the shipment, and now it shows only the original shipment - no progress.

I have emailed the seller three times about the delay and he hasn't bothered to even reply. I am quite dissatisfied with the transaction. Ebay will allow me to file for a refund tomorrow (10-days from shipment date), and I will definitely be doing that.


Lucky you.
Ditto.

Ordered on 9th and delivery date was 19th. On Dot courier website was blank till 19th, then showed it as shipped to Kannur, now it says shipped to Cochin. Tried calling courier but it said number not in service or something, or kept on ringing. Sent emails to seller but no response. I am not surprised he was banned from ebay earlier.

Finally got through to the seller yesterday (on phone) and he has promised to update me of real status today. But nothing so far.

Quote:
Originally Posted by nairrk View Post
He has given me a awb number 10 days back but checking with courier company, this awb number is meant for a parcel sent to some address in Chennai.
Hey, I think our shipments got crossed and then got lost!! Looks like at least 3 of us didn't get the shipment.

Gears,
Red-One.

Last edited by RedOne : 21st January 2010 at 16:57.
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