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Old 15th April 2013, 16:22   #1
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Default Hero MotoCorp announces 5 year warranty on all products

Hero MotoCorp, the world’s largest two-wheeler manufacturer, announces India's first-ever warranty of 5 years on its entire two-wheeler product range. The warranty coverage is for 5 years / 70,000 km on motorcycles and 5 years / 50,000 km on scooters.

Hero MotoCorp currently has over 5,000 customer touch points across the country including authorized dealerships, workshops, spare part outlets and authorized representatives of dealers.

Hero MotoCorp announces 5 year warranty on all products-5yrswarranty.jpg
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Old 15th April 2013, 18:07   #2
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Default Re: Hero MotoCorp announces 5 year warranty on all products

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Originally Posted by GTO View Post
Hero MotoCorp, the world’s largest two-wheeler manufacturer, announces India's first-ever warranty of 5 years on its entire two-wheeler product range. The warranty coverage is for 5 years / 70,000 km on motorcycles and 5 years / 50,000 km on scooters.

Hero MotoCorp currently has over 5,000 customer touch points across the country including authorized dealerships, workshops, spare part outlets and authorized representatives of dealers.
Any idea what this covers? Or is it the existing warranty but extended to 5 years? Anything that we customers have to do?

Feel good about this especially since I bought an Impulse last week.
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Old 15th April 2013, 18:19   #3
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Default Re: Hero MotoCorp announces 5 year warranty on all products

This warranty is applicable only for products bought after 13 April 2013
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Old 15th April 2013, 18:26   #4
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Default Re: Hero MotoCorp announces 5 year warranty on all products

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Originally Posted by naveenroy View Post
Feel good about this especially since I bought an Impulse last week.
Congrats Naveen on the Hero Impulse.
Did you get this 5 years warranty during your purchase? If not have you enquired with your dealer about this?

I can see the company trying to get back its stance in the market by getting such marketing tricks at this point.

Now it be a wait to see what all the warranty over the 5 years cover.

Anurag.
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Old 15th April 2013, 18:59   #5
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Default Re: Hero MotoCorp announces 5 year warranty on all products

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Originally Posted by GTO View Post
Hero MotoCorp, the world’s largest two-wheeler manufacturer, announces India's first-ever warranty of 5 years on its entire two-wheeler product range. The warranty coverage is for 5 years / 70,000 km on motorcycles and 5 years / 50,000 km on scooters.
The warranty period is available for Yamaha bikes too,but it is two years of standard warranty and three years of extended warranty and can be availed by the customer for a sum of 777(?) INR.
And the added benefit is that you get a free service for every paid service after the standard warranty expires and it lasts for the entire duration of three years.
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Old 15th April 2013, 21:13   #6
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Default Re: Hero MotoCorp announces 5 year warranty on all products

Great move by Hero Motocorp. 5yrs/70000kms warranty on all motorcycles proves the confidence of the company in its products, especially the Splendour. They have given a strong feet for their reliability factor upon which Hero wins hands down any day. Now its getting clear for Honda that their dreams have got a tough road ahead.
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Old 16th April 2013, 00:04   #7
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Default Re: Hero MotoCorp announces 5 year warranty on all products

This is going to help Hero in boosting up its numbers. First of its kind scheme in India.
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Old 16th April 2013, 01:05   #8
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Default Re: Hero MotoCorp announces 5 year warranty on all products

When you have age old mature products, which have changed nothing but stickers in last 10 years, 5 years warrantee is but expected.

Alright! Keeping this cynical view aside, congratulations to Hero for being the first in raising their quality bar.

Great move, now if only they can bring some fresh products out there in the market.
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Old 16th April 2013, 08:25   #9
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Default Re: Hero MotoCorp announces 5 year warranty on all products

Good move indeed. In all my rides, Hero is the only bike brand I've seen that actually has a presence in all parts of the country, in small towns, on small roads, and well off any major highway.

Must be quite a relief for those who like to tour outside of the GQ or major towns.

Now, if only they would plonk a bigger engine into that Impulse!

(PS: I don't own a Hero bike.)
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Old 16th April 2013, 12:56   #10
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Default Re: Hero MotoCorp announces 5 year warranty on all products

This is definitely a good, brave move and will boost sales for Hero Motorcorp! But considering they are plonking that one standard 100cc engine since the 80s into most of their vehicles, it's just a marketing move!

By the way, I don't see the first generation Karizma R in the brochure. Does it mean it is discontinued?

Last edited by Added_flavor : 16th April 2013 at 12:57.
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