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Old 22nd November 2015, 22:46   #31
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Default Re: Guide: Buying, shipping and customs for imported riding gear

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Originally Posted by dreamseller View Post
would appreciate if you could share first hand experience on brick-n-mortar stores that you might have encountered in Singapore or Australia,
I have very limited experience in Singapore and they definitely dont go out of their way for customers. For example I had a friend in Singapore and I wanted the Givi dealer to deliver a tankbag to her to bring it back for me . They point blank refused and said that they only post through Singpost and they were not sure of the delivery timeline. Now if this was India they would have had a delivery boy at my friends hotel by EOD. I guess its just the way business is done there.
Australia was a much more friendly place to shop. The guy at the KTM dealer in Melbourne went out of his way to get me my powerparts seat from the warehouse. And he even went up and got a bubblewrap for me since he knew I was bringing it back to India. As long as you're chilled out and friendly in Oz then they're a decent bunch to do business with.
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Old 1st September 2016, 11:31   #32
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Default Re: Guide: Buying, shipping and customs for imported riding gear

taking cue from you I decided to take the plunge to shop from motoin.de and purchased the Dainese Air Frame Textile Jacket. Item was available less EUR VAT and also got a 15% discount on their MRP. Jacket costed EUR 142.77 + shipment 19.9. Paypal never worked for me as well. So paid by using my credit card. Item arrived exactly 8 days after placing the order. Couldn't be happier. And the best part - no customs duty

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Originally Posted by whencut86 View Post
Just wanted to share my buying experience. I ordered a Dainese Air Frazer Tex Pelle pant and a Forcefield Action Pro shorts from Motoin.De site. I got a 10 % discount using a coupon in their site and also the tax payable was deducted since it was an International Order. I ended up paying 332 EUR for my order including shipping. Shipping was a bit less compared to RevZilla. Couldn't use PayPal for international order and tried multiple times but the payment page didn't let me use PayPal. Had to use credit card directly and was a bit apprehensive at first but made the payment using it anyway.

Completed the order on Nov 2.
Package was shipped from Germany by MotoIn on Nov 4.
Reached Mumbai Foreign Post Office on Nov 14.
Sent to customs on Nov 14.
Cleared by customs and sent to Chennai Foreign Post Office on Nov 19.
Reached local post office yesterday Nov 20.
Postman called me and informed me and I collected it yesterday.

The best thing was I asked him if I had to pay any customs duty for this and I was pleasantly surprised by his response. Absolutely zero duty to be paid for the package.

18 days from order to delivery is good for an international shipment. Shipping charges were 22.9 EUR which is Rs.1654 approximately which was much less than most international sites. Turned out to be a good experience for me. Will not hesitate to order from MotoIn again.

Good discounts of the gear + 10% discount using a coupon + Less shipping charges + Zero customs on my current order = One very happy customer
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Old 4th September 2016, 09:56   #33
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Default Re: Guide: Buying, shipping and customs for imported riding gear

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Originally Posted by REManiac78 View Post
taking cue from you I decided to take the plunge to shop from motoin.de and purchased the Dainese Air Frame Textile Jacket. Item was available less EUR VAT and also got a 15% discount on their MRP. Jacket costed EUR 142.77 + shipment 19.9. Paypal never worked for me as well. So paid by using my credit card. Item arrived exactly 8 days after placing the order. Couldn't be happier. And the best part - no customs duty
Nice to know your experience. 8 days is like wow! Guess we are lucky to not be levied customs duty. Heard it is randomly levied and ours were the ones to have escaped.
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Old 11th September 2016, 00:53   #34
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Default Re: Guide: Buying, shipping and customs for imported riding gear

Just to share my personal experience while coming back from Europe - I was carrying riding gear worth close to about 450 around October last year. As per rules to claim the vat refund the total invoice value (all items put together) must be greater than 175....which for me was not an issue.

However German airport authorities were super bureaucratic towards stamping my papers (to claim the vat refund) which they didn't.. giving me numerous reasons (for not doing so). They even went to the extent of saying that I can get the stamp from Zurich airport (which you can't by the way since Switzerland is not part of EU). So I finally reached India sulking that I've lost my vat refund amount (I think it was 73 or so).

I then just took a chance by visiting our Indian customs counter and narrated my story to them. I was fortunate enough that they cooperated with me. They inspected my goods, checked the papers and even gave me an acknowledgement. Most importantly not a single penny of bribe asked

I then sent my original papers back to the store from where the goods were purchased (in Germany) and the store owner accepted the same to credit the vat refund to my account. Some stories do have a happy ending
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Old 31st December 2016, 17:54   #35
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Default Re: Guide: Buying, shipping and customs for imported riding gear

This is to confirm my recent experience of importing riding gear from motoin.de. Value of the goods imported by me amounted to EUR 536.97 (with an exchange rate of 78, it totalled to INR 41,884, inclusive of shipment). Items I ordered were:
  1. Alpinestars T GP R Air Jacket
  2. Dainese 4 stroke long gloves
  3. REV'IT Cayenne Pro Gloves
  4. Alpinestars Nucleon Chest Protector
  5. Alpinestars Nucleon Back Protector
  6. Givi WP400 dry bag
Shipment and customs was a nightmare this time - partially due to unavailability of some of the items with motoin guys while ordering (which I was more than OK with) and the rest - thanks to our friends from customs department at the Mumbai Foreign Post Office

Needless to say there is no head or tail of basic understanding of rules at this office (which for Mumbai is located in Ballard Estate). I was slapped a net duty of 40% on the total invoice value!! These dolts even did an error at the first instance when they calculated the entire duty thinking that the consignment is ordered in pounds (GBP) denomination!!! how ridiculous can it get???!!!

Only when I requested for a re-assessment of duty calculation and after a personal visit to the Mumbai Foreign Post Office, Customs department I had to start with basics by showing them difference between GBP and EUR by actually sitting with the Customs Assessing Officer and showing her the images on Google of GBP and Euro can you even believe it?

Their circular has a clear list of items which states the duty that needs to be levied on items received through foreign post. Since I got to see the circular I can share my interpretation of the same - for items imported for personal use the duty to be levied is 14.92%. However, rest assure they will not consider this. For electronic items imported (through foreign post) is the CIF value of the consignment exceeds INR 2000 then the duty calculation is 41.792%. These dolts use this logic for everything that is imported (irrespective of whether its electronic items or anything else). This is obviously done to maximize the revenue of the customs department. I tried to contest this at the customs office, but needless to say my arguments fell into deaf ears. Fortunately these guys update their exchange rates for the corresponding currency every 15 days. Post all arguments with them these guys levied a duty of Rs. 16585, which is roughly 40% on the invoice value.

Doing so completely defeated the purpose of importing these items which I did from Motoin.de, wherein the end user gets the benefit of a good discount, genuine original products and above all import the items from Europe net of VAT benefit. It really can't get better than this - that too at affordable shipping price. In my previous purchase (done through Motoin.de itself) I was lucky enough wherein there was 0 duty (consignment value was EUR 143). The only mental satisfaction which I can derive off is that even at this total price (Rs. 41884 + Rs. 16585 = Rs. 58469) and compare this against the prices for the items available on Revzilla or any US based website, the saving is approx. INR 8000 - thanks to the USD touching almost at the levels of 70 (vs INR currently).

Lesson learnt the hard way - I'll prefer to either bring in my riding gear on my own whenever I travel abroad next or go back to relying on my good friends who can bring my stuff to India without bothering about the duty hassles.
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Old 25th February 2017, 11:59   #36
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Guys, is it painless to get stuff from amazon. Com shipped to india with them deducting and paying customs? Anything i should be wary of?
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Old 25th February 2017, 12:12   #37
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Default Re: Guide: Buying, shipping and customs for imported riding gear

You're partially right. I have never had a problem with amazon in terms of delivery. However they will charge you a bomb in terms of shipping and the customs estimation is also high. For example I was looking at a sleeping bag from amazon and then finally decided to go with ebay. The Ebay shipment was delivered without any customs at all while amazon claimed it would be subject to customs.
Additionally amazon does not give you any form of receipt for customs paid (I believe the customs is dealt with by the courier company on their behalf - usually aramex) so you will never know whether the customs was actually paid or not. I have never had a customs refund from them the few times I have shipped with them internationally. So while I dont discount the fact that its an easy process, I would only go with them for items where customs is not involved and the shipping they are quoting is reasonable.
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Old 2nd March 2017, 18:52   #38
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Default Re: Guide: Buying, shipping and customs for imported riding gear

Hey guys. Noob here. I wanted to buy an helmet. Planing to go with either motoin or burnoutitaly.com. I do have few questions.
1) motoin has offered to ship out the helmet via DHL. Will this package also come via the customs check here in india? The reason i am asking this is that usually when i buy stuff from any Chinese web sites i choose free shipping like china post or hongkong post. These articles are small and they dont usually attract any custom fees. However i feel like since it is shipped by DHL the customs clearance is taken care by them. Am i right in assuming that?
2) burnoutitaly.com has offered to ship it either via international priority or via EMS. Any body having any experience about EMS shipping. Cause the cost that they have put is almost twice as much as of DHL on motoin for the same product.
3) Has it ever happened that any helmet/bike product was confiscated or sent back ?
4)What could be the estimated duty on a helmet which cost around 15K with shipping ?
Sorry for the long post. Thanks in advance.
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Old 2nd March 2017, 19:28   #39
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Default Re: Guide: Buying, shipping and customs for imported riding gear

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Originally Posted by Dr.Ameya View Post
1) motoin has offered to ship out the helmet via DHL. Will this package also come via the customs check here in india?
2) burnoutitaly.com has offered to ship it either via international priority or via EMS. Any body having any experience about EMS shipping. Cause the cost that they have put is almost twice as much as of DHL on motoin for the same product.
The package will attract duties irrespective of the company it is shipped with.
Most Chinese sellers underrate the price of the item. This is not possible with reputed sites from Europe/USA.

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3) Has it ever happened that any helmet/bike product was confiscated or sent back ?
I have ordered a decent amount of gear and has never happened with me.

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4)What could be the estimated duty on a helmet which cost around 15K with shipping ?
I'd say 40-50%. Even though there are specific HS codes for many items, the arrogant and ignorant custom babus charge flat 40-50% on all items. I have tried many ways of raising complaints against them including PG Portal, but all have turned out to be useless.

Considering all these, I'd say, set aside 50% and you won't be disappointed once you get the duty notice

PS: Consider Product + Shipping + 50% landing cost and see if buying locally from any of the importers turns out to be much more expensive. If the importer's prices are within 1-2k range of the above cost, buy locally. Exchanging in case of wrong size will be far easier. In case of international purchase, you'll have to pay duty on the replacement item as well

Last edited by theredliner : 2nd March 2017 at 19:34.
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