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Old 26th July 2017, 13:40   #16
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Hello green_ninja!
Congrats on your booking. I had 50% NCB while taking NIA insurance, hence I got it for ₹1500. It was comprehensive package ( not zero depreciation). Also, from April 1, 2017, the rates are increased. I took the insurance before that.

Crash guard here available for less than ₹ 1500. I got mine for free, since my cousin is the wholesale dealer for these accessories at Calicut.

Headlamp shade ( seen in Classic type) cost ₹110, at genuine parts dealer (not dealership) here. Might get cheap from local shops I believe.

If the tank cover is for storage purpose, I recommend side bags because using a tank cover would make smudges on the tank and over the time, it will lose its shining. It won't look good in the magic black color.
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Old 26th July 2017, 15:28   #17
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

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Hello green_ninja!
Congrats on your booking. I had 50% NCB while taking NIA insurance, hence I got it for ₹1500. It was comprehensive package ( not zero depreciation). Also, from April 1, 2017, the rates are increased. I took the insurance before that.

Crash guard here available for less than ₹ 1500. I got mine for free, since my cousin is the wholesale dealer for these accessories at Calicut.

Headlamp shade ( seen in Classic type) cost ₹110, at genuine parts dealer (not dealership) here. Might get cheap from local shops I believe.

If the tank cover is for storage purpose, I recommend side bags because using a tank cover would make smudges on the tank and over the time, it will lose its shining. It won't look good in the magic black color.
Thank you. In that case I will get the insurance from NIA online as the dealership is quoting around 3700.

I will get the accessories from outside in that case. The tank cover or tank bag is just used to store papers and maybe a small item once in a while. It is more like an extra protection for the tank from scratches. I understand the tank will lose some of it's shine on the top around the petrol cap but that can usually be brought back to life with a little rubbing and polish.
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Old 26th July 2017, 22:00   #18
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Thank you. In that case I will get the insurance from NIA online as the dealership is quoting around 3700.

I will get the accessories from outside in that case. The tank cover or tank bag is just used to store papers and maybe a small item once in a while. It is more like an extra protection for the tank from scratches. I understand the tank will lose some of it's shine on the top around the petrol cap but that can usually be brought back to life with a little rubbing and polish.
It makes sense to take NIA insurance then.

For storage, the left side box has enough space for the items you mentioned.

For the tank protection, you may try PPF. Its costly, but looks good. Someone had already done it. See the link
http://www.team-bhp.com/forum/motorb...d-500-a-3.html (Undying hunger, my 5th Royal Enfield - The Thunderbird 500)

By the way, when is the delivery date?
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Old 27th July 2017, 11:04   #19
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

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It makes sense to take NIA insurance then.

For storage, the left side box has enough space for the items you mentioned.

For the tank protection, you may try PPF. Its costly, but looks good. Someone had already done it. See the link
http://www.team-bhp.com/forum/motorbikes/157475-undying-hunger-my-5th-royal-enfield-thunderbird-500-a-3.html (Undying hunger, my 5th Royal Enfield - The Thunderbird 500)

By the way, when is the delivery date?
Thanks. I'm not a big fan of side boxes. I might look into a saddle bag or just a hook to hang my own back pack if the situation demands later on. PPF seems to be too expensive. I could probably just get the tank painted for much cheaper if needed.

What do you think of tank pads on the sides like they have in the Classic? I checked with the dealer and they can do it for about 1k. I found some on Amazon for about 500.

Delivery date is 30-45 days from booking (25/07/17). They have promised to call me if they get any new stock earlier. I'll check with the sales exec. in two weeks.
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Old 27th July 2017, 12:15   #20
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What do you think of tank pads on the sides like they have in the Classic?

Delivery date is 30-45 days from booking (25/07/17).
I don't know about the actual cost of these pads. I think it is a good to have feature considering most of the time your knees will be touching the tank. Seen some pics in xbhp where someone had put it on the black electra. However, 1k is very overpriced according to me.

Keep calling the dealer more often. If you have ready cash and someone cancels his booking, you might get a chance to take delivery before the promised date. Waiting part is very frustrating.
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Old 27th July 2017, 12:53   #21
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

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What do you think of tank pads on the sides like they have in the Classic? I checked with the dealer and they can do it for about 1k. I found some on Amazon for about 500.
I believe you can buy those tank pads from any accessory shop specializing in RE motorcycles. See if you are able to procure them through the RE after sales service store. They should not cost more than 500-600 rupees.
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Old 27th July 2017, 14:39   #22
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

Thanks guys. I will check with the local accessory dealers. RE dealer said he might be able to get me a silver ES in 10 days if that customer cancels. I might end up taking that if available and put the tank pads. They will look good on silver but I'm not sure about the black.
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Old 27th July 2017, 18:04   #23
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Thanks guys. I will check with the local accessory dealers. RE dealer said he might be able to get me a silver ES in 10 days if that customer cancels. I might end up taking that if available and put the tank pads. They will look good on silver but I'm not sure about the black.
Silver colour is a very good option. It is different and matches well with the chrome mudguards. Not a lot of them are seen on the roads. It was my second option after magic black.

Could you share the quote given by the dealer? I would like to know the prices after GST.
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Old 27th July 2017, 22:20   #24
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

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Could you share the quote given by the dealer? I would like to know the prices after GST.
Yes. OTR is Rs. 141,655/- in Coimbatore.

Ex. Showroom - 127,183
Road Tax + Regn. - 10,825
Insurance (NIA) - 3,647
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Old 27th July 2017, 23:22   #25
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So that is approximately 3k reduction in OTR after GST.

Sharing another info regarding service charges at the RE authorized service centres ( Labour charges after the free services).
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Ownership Review: Royal Enfield Bullet 350 ES-1501178083908.jpg  

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Old 31st August 2017, 22:46   #26
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

Hello knightrider, Hope you are enjoying your Electra. I have a few questions as I'm running into a few problems with the dealer (Bullmenn Motors in Coimbatore).

First, on August 29th they sent an email and SMS that they are delaying delivery of my bike by 4 days as requested by me. I never made such a request. During my follow-up with the Sales Exec. (SE), he told that they will call me as soon as my bike was here but they never did. When I went to the dealership to enquire about the SMS they came up with some excuses for the message but told me that they have enough stock to allot a bike to me. Is this normal?

So, I asked them to do just third party insurance as their rates were very high and give me the final amount. But they told me that they cannot do third party insurance on new bikes due to RTO restrictions. In that case, I told them that I will get insurance from outside and the Sales Manager very rudely told me that it was against their policy to buy insurance outside. I told him that I will follow up with RE CC (1800 210 0007) and get back to him. I did the same and RE CC asked me to go back to the dealership and call from there. The CC Exec. told the SM that he cannot force me to buy insurance from the dealership. Now, the guy claims that their MD received an SMS from RE CC because I called them and they have to receive email clearance from RE before they can process my invoice. I think they are intentionally delaying delivery of the bike. I cannot purchase insurance from outside without the invoice.

These guys claim that they are working with ICICI Lombard and that their insurance quote is for 3 years. Is this true? When they quoted 3481 for your bike, was it for 3 years or was it for 1 year?

I'll wait till tomorrow and then get RE CC involved again. I think these guys will definitely create problems with registration etc. as they are not able to force me to buy their insurance. The SM was visibly angry even though I kept talking to him in a very calm manner. He was like, this is how it is. You can do whatever you want till I called RE CC and then he was a little more polite. Should I continue to fight or cancel the booking?

Thanks in advance for any advice.
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Old 1st September 2017, 02:59   #27
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

I don't know why the dealer is acting this way. My dealer was very cooperative when I told them I would take insurance from outside.

₹3481 quote was for one year. For motorcycle insurance, it could be 1, 2 or 3 years as decided by the customer.

Keeping CC in the loop is a good idea if the dealer is not so cooperative. No need to cancel the booking. You will get the bike for sure as the CC is involved. Before taking insurance, verify the invoice chassis number with the one on your allotted bike.
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Old 1st September 2017, 10:07   #28
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Default Re: Ownership Review: Royal Enfield Bullet 350 ES

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I don't know why the dealer is acting this way. My dealer was very cooperative when I told them I would take insurance from outside.

₹3481 quote was for one year. For motorcycle insurance, it could be 1, 2 or 3 years as decided by the customer.

Keeping CC in the loop is a good idea if the dealer is not so cooperative. No need to cancel the booking. You will get the bike for sure as the CC is involved. Before taking insurance, verify the invoice chassis number with the one on your allotted bike.
Thank you. I was also shocked at the way the Sales Mgr. acted. It was just like a government official treats you when you refuse to pay a bribe These guys are probably making a hefty commission from the insurance premium.

If I don't hear from them by noon today, I'll escalate to RE CC and tweet to their official twitter page and also to the CEO.
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Old 1st September 2017, 21:48   #29
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If I don't hear from them by noon today, I'll escalate to RE CC and tweet to their official twitter page and also to the CEO.
So what happened? Did you get any response?
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Old 2nd September 2017, 07:50   #30
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So what happened? Did you get any response?
Yes. I did. I just got caught up with other work and I couldn't update here.

The SM, GM and MD were all out on leave yesterday. So I only got to talk to a CC Exec. at the dealership. She told me that they don't have a bike to allot to me as all the bikes in the current lot were allotted to other customers who had booked ahead of me. On being questioned why I was told that they had a bike to allot me she came up with some lame excuses on how they cannot deliver a bike to me till the 45 days mentioned in the booking receipt is over. She told me that they will definitely get me a bike in the next lot before the 45 days is over.

I gave her a piece of my mind and told her that I will wait for one more week till Sep 8th which is when the above mentioned 45 days are done. I quite clearly told her that if I did not get the bike by next I will escalate the issue to RE CC and complain that they are intentionally delaying the bike as I refused to buy insurance from them.

While I was there at the showroom, two other customers also were arguing with the staff. One of them was getting the bike delivered yesterday and he was not getting the free helmet. The staff said that he needs to wait for 30days. This guy had made the full payment about 30 days ago. The other customer also had made the full payment about 15 days ago and he was still waiting for delivery. The staff gave some excuses about delays in getting the bike registered and it will take them another 10 days or so. The former was getting a Red Electra and the latter was getting 350CL.

I think I now understand how the scam works. When a customer approaches the showroom for the status of their bike and the due date is close to the 45days or 60days mentioned in the booking receipt the dealer asks the customer to make full payment. Then they make some excuses as to why the bike is not delivered in the next 2-3 days. In the case of the person who booked the 350CL, he booked it on July 15th and made the full payment on Aug 17th. It is clearly mentioned in his booking receipt that the delivery is 60 days from date of booking. So they took his entire payment 30days ahead. If I hadn't refused to buy insurance I would also have made the full payment and be in the same position as them.

Bullmenn Motors in Trichy Road Coimbatore is a good example of how a dealership and customer service should NOT work. For CBE folks following this thread, please take your hard earned money elsewhere.

I will wait another week and see if I can get the bike delivered from these guys but I don't think I'll ever take it back to them for service or warranty claims. Can I take the bike to any authorised dealer for free service and warranty claims without voiding warranty?
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