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Old 16th July 2014, 18:03   #6211
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by nitinralli View Post
Guys can anyone tell me if the extended 4/5 year warranty is valid for first batch owners too? I think I saw someone commenting here that its valid for vehicles which are less than 2 years old. Is it true?
A friend had shared the one-pager about the pricing. Did not see any mention of first-batch or a particular month-year. So my take is, it should be available to first batch onwers as well. If M&M actually has a stupid policy against the first-batch onwers, you should escalate.

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Originally Posted by fundagenie View Post
Adding to that, by when is it required to buy the extended warranty

- Before completion of 2yrs by the vehicle OR
- Before the 3yr warranty runs out....

Cos my car would complete 2 yrs in this august. If it is not required to purchase within this period, I was thinking of getting it next year sometime before the warranty runs out.

FundaG
You can buy it any time you want. The price changes as per when you buy it (vehicle's age). The difference is not much, some 500 Rs or so. By buying it now, you can at least be sure that you get current prices. Who knows how the same thing would be priced one year from now?

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Originally Posted by mpksuhas View Post
...
Also, anyone who has got reverse camera from dealer please confirm if you have a separate warranty card for the same. My dealer was bit reluctant in giving the invoice, on insisting for the same and warranty he has mailed me the invoice. They insist that there is no separate warranty card for camera and invoice is only that is required.
The reverse-cam is a Genuine Mahindra Accessory and comes with a one year warranty. Pretty sure about it as my service center mentioned it when I got my reverse-camera replaced (and I paid as it was after a year). Not sure if I have the warranty-card though.

Last edited by SDP : 16th July 2014 at 18:06.
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Old 16th July 2014, 18:39   #6212
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by mpksuhas View Post
anyone who has got reverse camera from dealer please confirm if you have a separate warranty card for the same.
India Garage gave me the warranty card for the reverse camera along with the other documents.

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Old 16th July 2014, 23:22   #6213
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Default Re: Mahindra XUV500 : Test Drive & Review

Thanks.
I remember reading in TBHP (not sure if it was in same thread or in any ownership reviews) about a member receiving warranty card for the camera.

Hence during delivery had checked with the sales guy, however as per him there is warranty for one year but no card and invoice is good for claiming any warranty. On checking the vehicle papers noticed that invoice for accessory is not present, it can be a honest mistake from their end too. Later due to a painting issue in my car I forgot to collect the invoice before leaving dealership.

Today had a call with my sales guy and he mailed me the invoice, that has the part number of camera mentioned. He still maintains that warranty card is no present for camera.

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Old 17th July 2014, 09:37   #6214
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by RajivNarvekar View Post
We had a long serious discussion on this and I told her “Look, I am in my forties, and we can afford a bigger vehicle, ...
That is very similar to what I told my wife, when I decided to go with my heart last year. You can read about my experience in this thread (My Opulent Purple Mahindra XUV500 W8 FWD - Going with the heart).

Great buying experience post, Rajiv. I wish you many years of happiness driving your XUV (and otherwise too). It is a great vehicle and will not disappoint you, whatever the driving conditions. I speak from experience!
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Old 17th July 2014, 14:39   #6215
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Default Re: Mahindra XUV500 : Test Drive & Review

My XUV W8 is due for its first service at 5K. Can anyone give an idea as to how much time its likely to take for the service in case I prebook it and reach the SC at 0900? Basically I want to know if I would get the delivery back by afternoon.
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Old 17th July 2014, 16:47   #6216
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Default Re: Mahindra XUV500 : Test Drive & Review

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Basically I want to know if I would get the delivery back by afternoon.
Yes. I reported at 9:25 am and got back home at 2:00 pm. The details are here.
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Old 17th July 2014, 17:09   #6217
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Default Re: Mahindra XUV500 : Test Drive & Review

Just checked with M&M service. Extended Warranty (4/5 years) is a costly proposition, no doubts about it! 4th year warranty can be purchased for 14k and it increases the kms under warranty to 1,20,000 kms. 5th year warranty gives you a coverage up to 1,50,000 kms. Cost is a whopping 22.5k!

By the way, it looks like the RSA (Road Side Assistance) which came with the car as complimentary ceased at the end of 2 years (my car is a shade over 2 years). This is now chargeable it seems! However one can extend this by another 2 years by paying Rs.2900 It can also be extended by another 3 years (instead of 2) if one pays Rs.3900

So there...
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Old 17th July 2014, 18:21   #6218
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by Zappo View Post
Just checked with M&M service. Extended Warranty (4/5 years) is a costly proposition, no doubts about it! 4th year warranty can be purchased for 14k and it increases the kms under warranty to 1,20,000 kms. 5th year warranty gives you a coverage up to 1,50,000 kms. Cost is a whopping 22.5k!
...
My understanding is 4th+5th together is 22.5K. The way you have mentioned, it seems like 4th+5th year warranty is 14+22.5K Rs. Am I reading your comments correctly?
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Old 17th July 2014, 18:24   #6219
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Default Re: Mahindra XUV500 : Test Drive & Review

Folks in Bangalore, please recommend the better dealer of the three(I believe). I visited Sireesh sometime back on a Saturday and the TD vehicle was not there. They promised to bring in a weekday. I did not follow up again. Was not very impressed with Sireesh.
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Old 17th July 2014, 19:04   #6220
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Default Re: Mahindra XUV500 : Test Drive & Review

Missed the edit window while searching for this document. Mods, kindly merge with my earlier post.

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Old 17th July 2014, 19:49   #6221
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Missed the edit window while searching for this document. Mods, kindly merge with my earlier post.
Thanks SDP,
So what all is included in the extended warranty?
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Old 17th July 2014, 21:14   #6222
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by bejoy View Post
Folks in Bangalore, please recommend the better dealer of the three(I believe). I visited Sireesh sometime back on a Saturday and the TD vehicle was not there. They promised to bring in a weekday. I did not follow up again. Was not very impressed with Sireesh.
Did not go to India garage hence can not comment about them, I had checked with both Sireesh and Anant cars before purchasing the vehicle. I finally took delivery from Anant cars since they were the only ones giving public sector insurace tie up.
Else I felt Sireesh far more professional and easy to deal in. This inspite of the fact that I was prejudiced against them due to bad service experiences of my friends. Atleast the sales team is great.
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Old 17th July 2014, 21:44   #6223
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Default Re: Mahindra XUV500 : Test Drive & Review

Folks I am in a dilemma. The usual confusion of which car to go for. For past few weeks I am in the market looking out for a new car. To give bit of a background, I was driving an Esteem and then switched to Swift Vdi for close to 5 years. Last year met with a major accident on Bangalore-Mangalore stretch and the vehicle was declared total loss (this again has bit of a history, will write in detail in a different thread). Since I was travelling abroad, and wanted a car for daily commute for a short time settled for a Ritz ZDi. Lovely car again with good seating position. In fact gives a feeling of a SUV when inside the car. However not a driver’s car (in my opinion).Barely used it for 6 months and sold it of since I had to travel abroad.

The car that I have shortlisted so far is Honda City – idtec. However somewhere deep in the heart I miss owning a SUV. When it comes to SUV, XUV 500 was the obvious choice because of its looks and endless list of features. It looks powerful, aggressive and stylish. I feel it’s one of the few Suv’s which serves the purpose of official commutation during the day and a perfect weekend getaway vehicle with family. However the only thing that’s holding me back is the after sales issues and the after sales service. My friends who own XUV had constant issues with Brakes and Power Steering. I believe both these are fixed in the newer models.

I was wondering if the new XUV owners can collate all issues which they have experienced and the time and effort it takes to fix them it would be great for all the future prospective XUV buyers. I understand that this is just another machine it cannot be perfect. However what matter the most to me is the reliability. The feeling of getting stalled in the middle of nowhere scares me. Having said this, I am not happy with the NVH levels of Honda City too. Apart from this one flaw I like everything else about the vehicle.

Fellow readers inputs will make my decision easier.
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Old 17th July 2014, 22:03   #6224
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Default Re: Mahindra XUV500 : Test Drive & Review

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Thanks SDP,
So what all is included in the extended warranty?
The details in the attached document:
XUV Sheild (1).docx

Its basically the same warranty coverage as is present for the first 2/3 years. Same terms and conditions.
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Old 17th July 2014, 22:13   #6225
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Default Re: Mahindra XUV500 : Test Drive & Review

^ Thanks for sharing the document.
On separate note, saw multiple instances in the document where instead of XUV, Bolero is mentioned. How hard is it for M&M to do a find & replace.
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