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Old 16th September 2014, 14:31   #6511
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by WheelWake View Post
I inquired with my workshop in Bangalore and they said that the head lamps (bulbs) aint being covered under warranty or as known defect.
Do check with another service centre too.
My cousin who owns a June 13 model W8 also faced the same issue, he took the vehicle to Sireesh auto Madiwala and got the bulb replaced after paying ~ 500 Rs. Though he did not receive / forgot to collect the bill for the same.

Few months later the other side bulb also went kaput, he got it replaced for free from service center in Calicut, KL.

So you can try your luck with any other service center.
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Old 16th September 2014, 14:53   #6512
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by WheelWake View Post
Hi Guys,

my Oct 2013 XUV W8 has got its first issue: left projector lamp has stopped working. I am not sure if its fused or something else but I inquired with my workshop in Bangalore and they said that the head lamps (bulbs) aint being covered under warranty or as known defect. Anybody had similar experience recently as I thought XUV has been known for such electrical faults and those get replaced without any hassle/charges.

Thanks in advance for any pointers.

Also, would like to know if anyone opted for extended warranty (additional 2 Yrs/50k Kms).

Rgds
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Originally Posted by scopriobharath View Post
The lamp is very well covered under warraty. Many of our XUV owners have got the unit replaced under warranty. Do check with your RM, check with another service centre and finally, search XUV owneship threads and send those links to customer care. I am sure yours would be replaced under warranty too.

In fact someone has quoted that XUV will be an expensive vehicle to maintain post-warranty
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Originally Posted by SDP View Post
As per my understanding, the actual bulbs are not covered under warranty. Should be less than 500 Rs. per piece.

There have been lots of cases (in initial batches) where LEDs in the headlight unit fused and complete headlight unit was replaced under warranty as the LEDs are integrated with the headlight unit. Most likely you are talking about those warranty replacements.
If your bulb pops for the first time, its NOT covered under warranty. But if it pops after you get it changed, then they will replace it for free.

Since we are speaking of the warranty, when I recently visited the SC I was told that the warranty of the first lot of XUVs was extended. I bought my XUV in 2012 and when checking on their site, it says that the warranty expires in May, 2015.

How many years warranty does the car come with?
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Old 16th September 2014, 15:19   #6513
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by reevester View Post
If your bulb pops for the first time, its NOT covered under warranty. But if it pops after you get it changed, then they will replace it for free.

Since we are speaking of the warranty, when I recently visited the SC I was told that the warranty of the first lot of XUVs was extended. I bought my XUV in 2012 and when checking on their site, it says that the warranty expires in May, 2015.

How many years warranty does the car come with?
Yes it is 3 Year Warranty standard warranty, thats why recently Mahindra introduced extended warranty saying 4th & 5th year.
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Old 16th September 2014, 15:32   #6514
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by WheelWake View Post
Hi Guys,

my Oct 2013 XUV W8 has got its first issue: left projector lamp has stopped working. I am not sure if its fused or something else but I inquired with my workshop in Bangalore and they said that the head lamps (bulbs) aint being covered under warranty or as known defect. Anybody had similar experience recently as I thought XUV has been known for such electrical faults and those get replaced without any hassle/charges.
Mine is Mar'13 W8 and the Left side projector lamp got fused yesterday. Checked with India Garage, Chennai and they said that the Head Lamp bulbs are not covered under warranty.

They said few batches of 2012 had problems with fused headlamps which were replaced free of cost. That is history now.

The cost is Rs. 500+tax.
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Old 16th September 2014, 15:58   #6515
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Quote:
Originally Posted by bnzjon View Post
Mine is Mar'13 W8 and the Left side projector lamp got fused yesterday. Checked with India Garage, Chennai and they said that the Head Lamp bulbs are not covered under warranty.

They said few batches of 2012 had problems with fused headlamps which were replaced free of cost. That is history now.

The cost is Rs. 500+tax.
500+tax sounds very high for change of a bulb, that too it's a normal H7 bulb. What about the spare bulbs which we get along the vehicle.
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Old 16th September 2014, 16:00   #6516
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Quote:
Originally Posted by reevester View Post
Since we are speaking of the warranty, when I recently visited the SC I was told that the warranty of the first lot of XUVs was extended. I bought my XUV in 2012 and when checking on their site, it says that the warranty expires in May, 2015.

How many years warranty does the car come with?
I dont think they extended the warranty of First lot. They just came out with extended warranty for everyone who owns an XUV irrespective of the year they bought.

Quote:
Originally Posted by rahul_kej View Post
500+tax sounds very high for change of a bulb, that too it's a normal H7 bulb. What about the spare bulbs which we get along the vehicle.
In Delhi price for H7 is Rs 262 only, so yes 500 is way too much.

Last edited by Rudra Sen : 16th September 2014 at 19:59. Reason: Not your mistake but merging as they're back to back
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Old 16th September 2014, 21:19   #6517
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Would be taking my XUV for 10 K servicing in a few days.
Actually, it's already 11200 kms.

When I tried to get it serviced at TVS motors kochi, they didn't have dates available due to the rush prior to Onam, Onam holidays and the rush after Onam.
Then I had to drive to Goa and the odo obviously jumped up.

I hope the service centre in Goa won't make any fuss about it.
My RM at kochi said that since there was no oil change involved, delayed servicing wouldn't be a problem.

Any pointers?
And what would be the estimated cost?
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Old 16th September 2014, 21:43   #6518
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by dhanushmenon View Post
Would be taking my XUV for 10 K servicing in a few days.
Actually, it's already 11200 kms.

When I tried to get it serviced at TVS motors kochi, they didn't have dates available due to the rush prior to Onam, Onam holidays and the rush after Onam.
Then I had to drive to Goa and the odo obviously jumped up.

I hope the service centre in Goa won't make any fuss about it.
My RM at kochi said that since there was no oil change involved, delayed servicing wouldn't be a problem.

Any pointers?
And what would be the estimated cost?
You can also try KTC Mahindra at Kochi if TVS is busy
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Old 16th September 2014, 21:59   #6519
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Quote:
Originally Posted by gpriyesh View Post
You can also try KTC Mahindra at Kochi if TVS is busy

Yeah. I could've done that.

But KTC is far off.
With the metro work and the terror of crossing Edappally junction, it seems like the other end of the world.

Plus, my RM is at TVS.
I am pretty happy with him. So, don't want to shift loyalty
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Old 16th September 2014, 22:34   #6520
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Default Re: Mahindra XUV500 : Test Drive & Review

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Originally Posted by dhanushmenon View Post
Would be taking my XUV for 10 K servicing i
And what would be the estimated cost?
It will be round 1000/-.
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Old 16th September 2014, 23:25   #6521
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Mine is due for first service. Any specific thing to keep in mind for the first service ?
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Old 17th September 2014, 09:13   #6522
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Default Re: Mahindra XUV500 : Test Drive & Review

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Any specific thing to keep in mind for the first service ?
Nothing much. Just the oil and filter change, plus in most case rattling fix.
Charge will be ~ 2200.
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Old 18th September 2014, 01:02   #6523
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Quote:
Originally Posted by gpriyesh View Post
You can also try KTC Mahindra at Kochi if TVS is busy
There is a "my Mahindra" app in Google play store which has a service cost calculator. It shows estimated service costs for all services and will also show your vehicle history. As per that 10k service cost is 917.
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Old 18th September 2014, 01:05   #6524
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Default Re: Mahindra XUV500 : Test Drive & Review

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Mine is due for first service. Any specific thing to keep in mind for the first service ?
Just check if they do the alignment / balancing free of charge.
As mentioned by other BHPian, first service should be around rs. 2500

had my 20K service on 11th, sent the vehicle back to service center (Sireesh Marathahalli) 2 times after that as they coudlnt get the alignment right even after 2 attempts and finally on third attempt after changing the camber bolt, they have managed to get it right

Changed my brakepads (both front and back)at 20K service and they didnt botther to fit it properly resulting in squeaking noise over my weekend travel and had it sent to the SC 2 times first on Monday for removing the foreign particle causing the squeaking noise in the brakes and the correction for left pulling of the tyres. While removing the brake noise, the SC managed to make the brake pads so tight that driving became difficult and they just tightened a bolt instead of correcting the left pulling of the tyres. Sent again on tuesday, they changed the amber bolt, fixed the brake and alignment. Presently it is ok. Time to change the SC
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Old 18th September 2014, 11:34   #6525
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Default Re: Mahindra XUV500 : Test Drive & Review

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Just check if they do the alignment / balancing free of charge.
As mentioned by other BHPian, first service should be around rs. 2500

had my 20K service on 11th, sent the vehicle back to service center (Sireesh Marathahalli) 2 times after that as they coudlnt get the alignment right even after 2 attempts and finally on third attempt after changing the camber bolt, they have managed to get it right
For WB/WA try Madhu Enterprises, Langford road. I used to have a similar problem. They have a Road Force test equipment. you can find more reviews in the below link.

http://www.team-bhp.com/forum/bangal...bangalore.html (Wheel Alignment/Balancing : Madhus Enterprises (Langford rd, Bangalore))

My cheetah came with JK tyres, once i swapped one of the tyre with spare one. From then i started experiencing a left drag. After seeing reviews i have been there for WA & WB, Road force test clearly identified that the spare tyre which i swapped with got problem, and because of that there is a drag. once it is moved back to its original position the issue is solved.

Looks like my vehicle is delivered with defective spare tyre
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