Go Back   Team-BHP > BHP India > Team-BHP Reviews > Official New Car Reviews


Reply
 
Thread Tools Search this Thread
Old 18th September 2014, 14:32   #6526
BHPian
 
dhanushmenon's Avatar
 
Join Date: Apr 2011
Location: KL-2/KL-7/AP-31
Posts: 851
Thanked: 2,314 Times
Default

Guys,
Is the pick up and drop by the service centre chargeable?
I always thought that it was free and was part of the purple club deal.

Mukhtar motors at Goa is charging for it.
dhanushmenon is online now   Reply With Quote
Old 18th September 2014, 14:44   #6527
BHPian
 
bnzjon's Avatar
 
Join Date: Jul 2009
Location: Dubai
Posts: 835
Thanked: 121 Times
Default Re: Mahindra XUV500 : Test Drive & Review

Quote:
Originally Posted by dhanushmenon View Post
Guys,
Is the pick up and drop by the service centre chargeable?
I always thought that it was free and was part of the purple club deal.

Mukhtar motors at Goa is charging for it.
For XUV and Rexton owners, its free of charge.
I availed the same from India Garage, Chennai and was not charged. You are right - its part of the Purple club offer.
bnzjon is offline   (1) Thanks Reply With Quote
Old 18th September 2014, 17:05   #6528
Senior - BHPian
 
mpksuhas's Avatar
 
Join Date: Sep 2009
Location: KA03/KL11
Posts: 2,642
Thanked: 3,172 Times
Default Re: Mahindra XUV500 : Test Drive & Review

Quote:
Originally Posted by dhanushmenon View Post
Guys,
Is the pick up and drop by the service centre chargeable?
I always thought that it was free and was part of the purple club deal.
I remember seeing a post regarding this few pages back.
I guess it was made chargeable service couple of months back for pick up's above certain distance.
mpksuhas is online now   Reply With Quote
Old 18th September 2014, 17:09   #6529
Senior - BHPian
 
undead's Avatar
 
Join Date: Jan 2008
Location: Bhavani - Komarapalayam
Posts: 1,187
Thanked: 164 Times
Default Re: Mahindra XUV500 : Test Drive & Review

Quote:
Originally Posted by gpriyesh View Post
Yesterday I was told by the sales head of KTC Mahindra Kochi that in older version on infotainment software reverse camera worked on both modes. After the software update it is working only in either of the modes (reverse gear or from infotainment screen). He is going to confirm this with Mahindra and get back to me in couple of days.
Were you able to receive any update on this from your SA ?
undead is offline   Reply With Quote
Old 18th September 2014, 17:46   #6530
BHPian
 
rahul_kej's Avatar
 
Join Date: Jul 2014
Location: Siliguri
Posts: 209
Thanked: 230 Times
Default

Quote:
Originally Posted by dhanushmenon View Post
Guys,
Is the pick up and drop by the service centre chargeable?
I always thought that it was free and was part of the purple club deal.

Mukhtar motors at Goa is charging for it.
I got a call yesterday from Mahindra Mumbai office to explain the benefits of purple club membership.

In that call they clearly mentioned that pick up and drop service is free.
rahul_kej is offline   Reply With Quote
Old 18th September 2014, 22:43   #6531
BHPian
 
Join Date: Sep 2007
Location: Kochi
Posts: 113
Thanked: 47 Times
Default Re: Mahindra XUV500 : Test Drive & Review

Quote:
Originally Posted by undead View Post
Were you able to receive any update on this from your SA ?
Not yet. I am waiting for them to get back to me on this. Will check and update here
gpriyesh is offline   Reply With Quote
Old 19th September 2014, 11:53   #6532
Senior - BHPian
 
nitinralli's Avatar
 
Join Date: Jun 2005
Location: Delhi
Posts: 1,249
Thanked: 606 Times
Infractions: 0/1 (5)
Default

Quote:
Originally Posted by mpksuhas View Post
I remember seeing a post regarding this few pages back.
I guess it was made chargeable service couple of months back for pick up's above certain distance.
Yes its chargeable now for anything above 10 kms. Charges are 300 bucks for pick n drop. This came in effect recently as all this while I have been using this service for free but today when I got a call for service, lady told me this.
nitinralli is online now   (2) Thanks Reply With Quote
Old 19th September 2014, 23:57   #6533
BHPian
 
pgupta's Avatar
 
Join Date: Dec 2009
Location: Bangalore
Posts: 166
Thanked: 98 Times
Default

Quote:
Originally Posted by balan View Post
Just check if they do the alignment / balancing free of charge.
As mentioned by other BHPian, first service should be around rs. 2500

had my 20K service on 11th, sent the vehicle back to service center (Sireesh Marathahalli) 2 times after that as they coudlnt get the alignment right even after 2 attempts and finally on third attempt after changing the camber bolt, they have managed to get it right

Changed my brakepads (both front and back)at 20K service and they didnt botther to fit it properly resulting in squeaking noise over my weekend travel and had it sent to the SC 2 times first on Monday for removing the foreign particle causing the squeaking noise in the brakes and the correction for left pulling of the tyres. While removing the brake noise, the SC managed to make the brake pads so tight that driving became difficult and they just tightened a bolt instead of correcting the left pulling of the tyres. Sent again on tuesday, they changed the amber bolt, fixed the brake and alignment. Presently it is ok. Time to change the SC

Apart from Sireesh marthahalli,do we have any other SC in East Bangalore ?
pgupta is offline   Reply With Quote
Old 20th September 2014, 10:45   #6534
BHPian
 
Join Date: Aug 2008
Location: bangalore, guda
Posts: 209
Thanked: 60 Times
Default Re: Mahindra XUV500 : Test Drive & Review

Quote:
Originally Posted by pgupta View Post
Apart from Sireesh marthahalli,do we have any other SC in East Bangalore ?
Yes
India Garage's SM workshop near Decathlon, Mahadevpura
balan is offline   Reply With Quote
Old 20th September 2014, 11:56   #6535
BHPian
 
pgupta's Avatar
 
Join Date: Dec 2009
Location: Bangalore
Posts: 166
Thanked: 98 Times
Default

Quote:
Originally Posted by balan View Post
Yes
India Garage's SM workshop near Decathlon, Mahadevpura

OK, any feedback about this SC ?
pgupta is offline   Reply With Quote
Old 21st September 2014, 11:08   #6536
Newbie
 
Join Date: Jan 2014
Location: Mumbai
Posts: 17
Thanked: 2 Times
Default Re: Mahindra XUV500 : Test Drive & Review

Guys, thought I'll share my experience with my Silver W8, which I bought 2 weeks back. Completed around 1000 km so far.

Positives:

1. The obvious things like space, feel and ride quality.
2. On the Expressway to Pune, loved the features of auto rain sensing wipers, auto lights, and most importantly the cruise control, which is really precise and handy on the highway.
3. I am quite happy with the music system quality as well. I am a big music buff, but not exactly an audiophile. But loved the system. I found the setting "Classic" to be ideal on the music settings.

Negatives so far:

1. I'm getting a creaking sound from behind the dash, maybe from the front suspension...whenever the car goes over a bump. Quite annoying. The technician came and saw and couldn't fix it. Now I've been called to the service center, which I can do only next week.
2. I was expecting a more quiet ride on the highway, but maybe my expectation was wrong. It is as noisy as my previous car, the Swift.
3. I'm finding navigation of music a bit painful on the system. I read somewhere that volume knob can be used for pagination, which would've been very handy. And the system doesn't "remember" the current album being played. It goes right to the top every time you want to change the album.

I think point#2 and #3, are something that I will get used to or can live with, but point #1 needs to be resolved. Overall, I am absolutely thrilled with the beast so far. Gonna be driving to Pune and then Shirdi again next week. Can't wait.
vivekiyer20 is offline   (1) Thanks Reply With Quote
Old 21st September 2014, 13:34   #6537
BHPian
 
dhanushmenon's Avatar
 
Join Date: Apr 2011
Location: KL-2/KL-7/AP-31
Posts: 851
Thanked: 2,314 Times
Default

Completed 10 k servicing at 11394 kms at Muktar motors, Goa.
Thanks to a 900 kms drive which surfaced at the last moment.

Total expense Rs 1097/- including taxes
dhanushmenon is online now   (1) Thanks Reply With Quote
Old 21st September 2014, 15:26   #6538
SVP
Newbie
 
Join Date: Aug 2013
Location: Bangalore&Delhi
Posts: 5
Thanked: 14 Times
Default Re: Mahindra XUV500 : Test Drive & Review

I'm terribly confused. Infact, I'm stuck. I just cannot make up my mind here.
I've booked the XUV 500 W8, signed papers, even given the token amount. I really do love the car. But I'm afraid of being stranded somewhere in the wild (without help!)

Let me bullet my fears out:
  • Rants of XUV 500 owners - makes it look like the vehicle has to be at the workshop every week!
  • Failed braking experiences - not sure if Mahindra has genuinely sorted this out
  • Niggles - plastic parts, a weak music system and front brake rattle etc
My question is - am I putting my 16 odd lakh in something that would only look good for a while?
I would really like some guidance here!
I'm not quite sure of what I should do
SVP is offline   Reply With Quote
Old 21st September 2014, 17:48   #6539
Senior - BHPian
 
nitinralli's Avatar
 
Join Date: Jun 2005
Location: Delhi
Posts: 1,249
Thanked: 606 Times
Infractions: 0/1 (5)
Default Re: Mahindra XUV500 : Test Drive & Review

Quote:
Originally Posted by nitinralli View Post
Yes its chargeable now for anything above 10 kms. Charges are 300 bucks for pick n drop. This came in effect recently as all this while I have been using this service for free but today when I got a call for service, lady told me this.
A nice gesture from Koncept Mahindra Okhla. A lady called to inform me that they have waived off these new Pick up and drop fees for me this time.
nitinralli is online now   Reply With Quote
Old 21st September 2014, 17:52   #6540
BHPian
 
Join Date: Sep 2007
Location: Kochi
Posts: 113
Thanked: 47 Times
Default

Quote:
Originally Posted by SVP View Post
I'm terribly confused. Infact, I'm stuck. I just cannot make up my mind here.

I've booked the XUV 500 W8, signed papers, even given the token amount. I really do love the car. But I'm afraid of being stranded somewhere in the wild (without help!)



Let me bullet my fears out:


  • Rants of XUV 500 owners - makes it look like the vehicle has to be at the workshop every week!
  • Failed braking experiences - not sure if Mahindra has genuinely sorted this out
  • Niggles - plastic parts, a weak music system and front brake rattle etc

My question is - am I putting my 16 odd lakh in something that would only look good for a while?

I would really like some guidance here!

I'm not quite sure of what I should do

Go for it. You will not repent your decision. Xuv built pre Nov 2013 had many issues with respect to electricals, brakes etc. Mahindra has fixed all those in Nov 2013. Xuv's that you get these days are free of those defects. It comes with 3 year standard warranty and 2 years extended warranty giving you complete piece of mind.

It is a great vehicle to drive around.





Sent from my iPad using Team-BHP
gpriyesh is offline   (1) Thanks Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Mahindra XUV500 vs Mahindra Scorpio vs Tata Safari Storme vs Renault Duster vs Tata Aria a4anurag SUVs, MUVs & 4x4s 116 10th May 2017 15:34
Received a copy of the Coffee Table book on the Mahindra XUV500 from Mahindra Corp. shankar.balan Shifting gears 3 2nd April 2012 16:26


All times are GMT +5.5. The time now is 19:52.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks