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Old 14th February 2017, 11:54   #586
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Most shell pump guys are not very well trained to remove oil filters etc...they can handle 2-wheeler oil changes better. However, the Shell pump on the Mumbai-Pune highway before the expressway starts (opposite Indira I guess) has well trained technicians to change car engine oil filters and other basic stuff.
I always try filling up at Gogate pump which is next to the Indian Oil pump on Karve Road.
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Old 14th February 2017, 12:43   #587
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Adding Chandere HP pump at Sus village to the list of trusted pumps. Have been filling here for the past couple of months since it falls on my commute route and- wonder of wonders- is on the list of pumps that offers 3% cashback on Amex cards. The pumps at Bavdhan (where I live) and Hinjewadi (where I work) are almost always crowded and this is much better.
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Old 14th February 2017, 12:45   #588
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Scam Alert - BPCL pump off RTO.

Last week of Dec 16

Went to BPCL pump off RTO. Got down from the car.
Clearly said "Saadha Petrol autocut" (Normal petrol till auto-cut)
There were 3 attendants and one of them pulled up the petrol nozzle. Reset the meter, pressed some buttons and asked me to confirm 0.
I said OK and he put the nozzle in the tank and started the flow
Everything normal till now

I hear a "Kat" sound at 500 and the fuel dispensation stops. I ask him why did you set it to 500 when I had asked for a "full tank".
He just nods his head without any eye contact.
I make him stop then and there. Ask him to "go slow" and do one thing at a time and ask for my confirmation before going onto the next step.

I make him reset the whole thing. Make it 0 and start again. This time the dispensation runs all the way to auto-cutoff
While we were having this 2nd round of fueling another person came in and asked "Cash or Card". I kept watching the counter and said card.
In another 15 seconds someone else comes and asks if I want to try the "pain polish", ask him to go away (very polity) without taking my eyes off the counter.

This is a second or third time that these guys have tried to do the 500 trick to me. The problem is there is no "proof" against them. I have complained to BPCL in the past.

I know the modus-operandi and can get away for the scam, but I really pity for people who may just be sitting in their car and trusting these crooks.

This doesn't happen every time. Infact, I really like their service and the spacious no clutter facility.

I am a regular at BP LBS Road pump or HP pump at Model Colony (Autolines). Both these places are on top of my trust list.

Autolines even has a person to do a windscreen wipe down.

Last edited by freedom : 14th February 2017 at 12:54.
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Old 14th February 2017, 16:45   #589
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Quote:
Originally Posted by freedom View Post
Scam Alert - BPCL pump off RTO.

I hear a "Kat" sound at 500 and the fuel dispensation stops. I ask him why did you set it to 500 when I had asked for a "full tank". He just nods his head without any eye contact. I make him stop then and there. Ask him to "go slow" and do one thing at a time and ask for my confirmation before going onto the next step.

This is a second or third time that these guys have tried to do the 500 trick to me. The problem is there is no "proof" against them. I have complained to BPCL in the past.

I know the modus-operandi and can get away for the scam, but I really pity for people who may just be sitting in their car and trusting these crooks.

I had the same experience with them last month (Jan). They dispenser stopped at Rs 300, and the guy told me it was an power failure. I asked him "How can the power cut off exactly at Rs 300?!" And he gave me a sheepish look. I made him reset the dispenser and restart the process. This time around it auto cut off when the tank was full.

Thing is, they were trying to distract me with something or the other but I kept an eagle eye on the machine till the point it shut off, the nozzle was removed and the tank cap put back on.

At the end I was trying to figure out what the modus operandi is.

I NEVER sit in the car whilst refuelling and always monitor the process. There are 2 reasons:

a) Inadvertently filling the wrong fuel i.e diesel instead of petrol
b) Cheating

Unfortunately most owners don't step out of their cars and some rogue petrol station attendants/staff take full advantage of it.
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Old 14th February 2017, 19:43   #590
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Quote:
Originally Posted by freedom View Post
Scam Alert - BPCL pump off RTO.
I am a regular at BP LBS Road pump or HP pump at Model Colony (Autolines). Both these places are on top of my trust list.

Autolines even has a person to do a windscreen wipe down.
+1 for Autolines. I have never faced any issue / scam with them.

Have never been offered windscreen wipe down. May be next time I will demand for it.
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Old 4th August 2017, 11:49   #591
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Quote:
Originally Posted by freedom View Post
Scam Alert - BPCL pump off RTO.
I have only filled petrol here once and my experience has been same. One, they never seem to have card machines working. Two, I consistently used to get 45-46 kpl with my Activa and the once time I filled from this pump, my efficiency dropped to 41 kpl. Now it was a pretty standard week for me and +/- 2 kpl is understandable but this is too large a drop.

Do you think this pump would be shortchanging customers? That too when situated bang opposite RTO!!
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Old 4th August 2017, 12:11   #592
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

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Originally Posted by ksameer1234 View Post
Now it was a pretty standard week for me and +/- 2 kpl is understandable but this is too large a drop.
Do you think this pump would be shortchanging customers?
I never had an issue with the quality of fuel at the BPCL pump opp RTO. Infact the fuel quality and the big uncluttered area with parking/toilets/air etc is above average for pumps in city area.
What I absolutely hate is the staff and especially the pump attendants. They are a bunch of crooks.
Just be extra vigilant check 0 and ask them to take it slow. This is especially critical in a 2 wheeler queue where everyone is in a hurry to fill up and move on.
I don't think the fuel is bad. Fuel economy going down may be related to other factors. Do a tank full at HP Autolines or BP Shastri Road, Navi Peth to rule out the bad fuel part.
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Old 4th August 2017, 12:15   #593
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

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Originally Posted by freedom View Post
Do a tank full at HP Autolines or BP Shastri Road, Navi Peth to rule out the bad fuel part.
True, these 2 pumps are always in my preferred pumps list, along with Select Automobiles (BPCL pump on Karve Rd opp. Ranka Jewellers).

Cheers,
Vikram
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Old 4th August 2017, 12:36   #594
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Default Re: Trusted/Untrusted Petrol Pumps in Pune

Quote:
Originally Posted by freedom View Post
the big uncluttered area with parking/toilets/air etc is above average for pumps in city area.
I also like the layout and spaciousness which is indeed very good.

Quote:
Just be extra vigilant check 0 and ask them to take it slow.
Yes, this and attendants filling only 100 when asking for full tank and then trying to start from 100 without reset.

Quote:
I don't think the fuel is bad. Fuel economy going down may be related to other factors.
The activa is a 7 year old beat up one so I won't claim my observations to be conclusive in any manner. But I really disliked the fact that I had to pay cash. I totally prefer cards over cash now.

Quote:
Do a tank full at HP Autolines or BP Shastri Road, Navi Peth to rule out the bad fuel part.
Thanks for the heads up! However, both of these aren't on my daily route. I'll keep these in mind though.
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