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|11th June 2009, 10:29||#16|
Distinguished - BHPian
Join Date: Jul 2007
Thanked: 3,241 Times
I don't quite agree - I think 1+1=2 in this case. Provided you have the right software.
Your neighbor and you have an email.
|11th June 2009, 10:49||#17|
Join Date: Jun 2007
Thanked: 3 Times
But since when I have moved to DLF-3, BSNL is in pathetic state. Frequent cable cuts and disconnections were common. I had applied to disconnect the line 1.5 years back and the application is still with them. No one bothered to disconnect and I lost the hope to follow up with the SDE every week.
I have never used Airtel and will never use it as long as possible. Those guys took 500/- as advance which had to be adjusted against the first bill. Surveyor said we can't provide connectivity to your place as it is out of service area. Airtel never returned those 500/- even following up with the agency and Airtel many times. Eventually, I lost the receipt and had no proof to escalate the matter to TRAI.
Reliance is good for casual browsing. They use web based login instead of the standard "PPP" authentication. So, you can't connect any router on your end as it will not support web-login form. I run Linux so it was possible for me to write a script to do that automatically every 3 hours and use my desktop as a gateway for the wireless router. It took me 3 months and escalations to Nodal Officer's level to get it disconnected and get a bill waiver!!
I am using You Telecom since last 2 years and I am pretty happy with their services. Its a cable modem based broadband service and I am on a 300kbps truely unlimited package. I usually get 320kbps. SLA's are strict even for home users and most of the time they had sent the technician within 2 hours.
|11th June 2009, 11:59||#18|
Senior - BHPian
Join Date: Jan 2008
Thanked: 150 Times
I escalated the matter to their Nodal Office and after a few weeks of mail and telephone call exchanges, they agreed to 'zeroise' my account. I owed them Rs 230 on account of pro-rata billing which they set off against the Rs 500. No body even came back to collect the telephone instrument and the ADSL modem.
Now I am on MTNL and it is definitely much much better than Airtel. Hardly any downtime and speeds and consistent. However, it is slightly expensive compared to Airtel.
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