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Old 23rd August 2007, 09:58   #1
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Default Got a Problem? Log on to the "Government of India Online Grievance forum"

I received this information through email. If anyone has used this service, can you please share your experience. Does it work?

The website looks authentic.


Government of India has an online Grievance forum

The government wants people to use this tool to Highlight the problems they faced while dealing with Government officials or Departments like Passport Office, Electricity board, BSNL/MTNL, Railways etc Etc.

I know many people will say that these things don't Work in India, but this actually works as one of CSC employee found.

The guy lives in Faridabad. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dugged up the newly laid roads to install new cables which annoyed all the residents including this guy. But it was only this guy who used the above listed grievance forum to highlight his
concern. And to his surprise, BSNL and Municipal Corporation of Faridabad was served a show cause notice and the guy received a copy of the notice in one Week. Government has asked the MC and BSNL about the goof up as its clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who Don't know about this facility.

This way we can at least raise our concerns instead of just talking about the ' System' in India. Invite your friends to contribute for many such happenings.

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Old 20th March 2017, 23:20   #2
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Default re: Got a Problem? Log on to the "Government of India Online Grievance forum"

a silence of almost 10 years, I bumped to this thread!
and then found an updated one :http://www.team-bhp.com/forum/shifti...ce-portal.html (Govt of India - Grievance Portal)
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