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Old 9th April 2008, 15:06   #1
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Default Weird call from Citibank customer care

I got a call from citibank customer care just 1 hour before, conversation as follows .....

Girl - hello
Me - hello

Girl - is this mr Rahul Sharma ?
me - yes

Girl - i am calling in behalf of citibank, this is regarding ur Debit card which has last four digits xxxx
me - I don't have any citibank account or debit card

Girl - ok and cuts the phone


I don't have any card/account from citibank. never applied for anything from citibank :-/
wat sud i do now ?? is someone using my name and identity for a account ?? sud i call the citibank Care and confirm with them ??
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Old 9th April 2008, 15:09   #2
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rahul sharma is a very common name but the only worry is how did they get your number, something is definitely not right.
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Old 9th April 2008, 15:10   #3
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Possibly wrong data with the bank, or the bank was given wrong information by another Rahul Sharma. You should have played along a bit more to try get more information about the reason for the call.
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Old 9th April 2008, 15:11   #4
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maybe someone left you a little fortune in a new citibank account.
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Old 9th April 2008, 15:12   #5
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Quote:
Originally Posted by esteem_lover View Post
maybe someone left you a little fortune in a new citibank account.
..but to claim it, you would need to sign up for a new Citibank lifetime free platinum credit card.
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Old 9th April 2008, 15:13   #6
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"On hehalf of citibank"

This means it was a collection agent employed by Citibank.

Someone with your name must have defaulted on a card payment. So they must be trying to trace the chap.

Lucky for you your name is quite common, so they must be trying many people.

My name is not, and one chap called, and insisted i had some card and was not paying. He started threatening to send a collection agent. I told him to do so, with a photo of they guy they were looking for so that they can be sure its not me. He hung up after that.
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Old 9th April 2008, 15:21   #7
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Quote:
Originally Posted by dadu View Post
rahul sharma is a very common name but the only worry is how did they get your number, something is definitely not right.
yeah thats wat i am thinking, dunno wat to do :-/

Quote:
Originally Posted by condor View Post
Possibly wrong data with the bank, or the bank was given wrong information by another Rahul Sharma. You should have played along a bit more to try get more information about the reason for the call.
she disconnected the phone as soon as i completed the sentence :-/

Quote:
Originally Posted by esteem_lover View Post
maybe someone left you a little fortune in a new citibank account.
i wish

Quote:
Originally Posted by benbsb29 View Post
..but to claim it, you would need to sign up for a new Citibank lifetime free platinum credit card.


Quote:
Originally Posted by simplythebest View Post
"On hehalf of citibank"

This means it was a collection agent employed by Citibank.

Someone with your name must have defaulted on a card payment. So they must be trying to trace the chap.

Lucky for you your name is quite common, so they must be trying many people.

My name is not, and one chap called, and insisted i had some card and was not paying. He started threatening to send a collection agent. I told him to do so, with a photo of they guy they were looking for so that they can be sure its not me. He hung up after that.
But she said it was a debit card, how anyone can spend more than the account balance on debit card ......
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Old 9th April 2008, 15:26   #8
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Quote:
Ford Rocam : But she said it was a debit card, how anyone can spend more than the account balance on debit card ......
OD ? As in Over-Draft, not Over-drive .. ?
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Old 9th April 2008, 15:29   #9
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Quote:
Originally Posted by condor View Post
OD ? As in Over-Draft, not Over-drive .. ?
Man, how did you quote Ford rocam in this thread where he hasn't said anything at all ?
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Old 9th April 2008, 15:33   #10
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Quote:
Originally Posted by SuperMan View Post
Man, how did you quote Ford rocam in this thread where he hasn't said anything at all ?
I was also wondering about that.....now you know



hey, Rahulkool, if you remember the last 4 digits that she mentioned, you can check with Citibank customer service. I think it is just some mistake, and not to worry too much on this.

I remember I got 2 calls (ICICI Bank DSA)

Caller : Hello
Me (Senthil): Hello
Caller : Mr. Srinivasan?
Me (annoyed) : No, wrong number
Caller (persisting) : Mr. Srinivasan, sir
Me (even more annoyed) : No (I cut the line)

I dont know how they got my number, but with the wrong name. Or maybe they just got the number from someplace (without the name), and are trying to blindly promote their product ???

Last edited by Blue Thunder : 9th April 2008 at 15:40.
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Old 9th April 2008, 15:38   #11
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Quote:
Originally Posted by condor View Post
OD ? As in Over-Draft, not Over-drive .. ?
Quote:
Originally Posted by Blue Thunder View Post
I was also wondering about that.....now you know
Quote:
Originally Posted by SuperMan (Weird call from Citibank customer care)
Man, how did you quote Ford rocam in this thread where he hasn't said anything at all ?
John is now super man , wow not bad man.

Rahul please call up citi bank customer care and give them the number from which you received the call.

Last edited by praJEEP : 9th April 2008 at 15:51.
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Old 9th April 2008, 15:39   #12
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Quote:
Originally Posted by BatMan View Post
I was also wondering about that.....now you know
I am quite aware of that, i don't think condor intended to do that.

Last edited by esteem_lover : 9th April 2008 at 15:41.
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Old 9th April 2008, 15:50   #13
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Quote:
Originally Posted by esteem_lover View Post
I am quite aware of that, i don't think condor intended to do that.
I am quite aware that you would also be quite aware of this, but posted it anyway for the fun factor . (me BatMan, eh! then Gypsy == BatMobile !)

But I am dying of curiosity now, and waiting for condor to clarify how Ford Rocam came into the picture ......condor.....u listening ???

Last edited by Blue Thunder : 9th April 2008 at 15:51.
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Old 9th April 2008, 15:53   #14
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it looks like a mistaken identity because she has mentioned the card number also to you. only that you don't have an a/c with them. simply ignore. or call citi and check with them


iam getting emails from @hdfcbank.com asking me to update. only thing is i do not have HDFC a/c. I simply delete them.

Last edited by rkg : 9th April 2008 at 16:09. Reason: correction in the post
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Old 9th April 2008, 15:54   #15
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Quote:
esteem_lover : I am quite aware of that, i don't think condor intended to do that.
Sorry for the mix-up there, guys. The quoted part was originally posted by Rahul. Mix-up on my part happened during a copy-paste when I was editing that message.

Not able to correct it now since the 20 min's has elapsed.

Last edited by condor : 9th April 2008 at 15:56.
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