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Old 16th March 2017, 16:01   #61
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Default Re: All about Bathroom fittings

I bought this from Amazon. Placed a call to Kent and they sent a person to install the unit the next day. Installation was free.
I regenerate every week or so. No indication whatsoever regarding this. They say every 150 - 200 liters. When I feel that the water quality if down, I go for regen. After the regen, the water tastes 'sweet'. Not much of a hassle doing the regen. They have given the instructions and thats pretty clear.
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Old 18th March 2017, 04:50   #62
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Default Re: All about Bathroom fittings

Looking to the TeamBHP community for some expert help/advice!

I have a two piece (also called close coupled), floor mounted Hindware EWC (commode) - this model

It Has the dreaded problem that it simply does not flush the waste matter. It just dumps some water in the bowl and things swirl around in it but do not wash down.
You have to pour water into it seperately to flush it, totally defeats purpose of Flush tank.

It also has a badly designed dual flush button system that gets stuck and wastes water by leakage.

This is for a brand new apartment in bangalore provided by builder.

Is this a problem with this particular piece or is there a flaw in the design. Could there be anything done to rectify it?

If not, Can members pl suggest a WC option that is guaranteed to perform well. The flat is used by seniors who cannot lift buckets to flush each time.

The solution needs to be a floor mounted WC, and also the flush tank cannot be wall mounted at higher height since there is a window behind the WC.

I have previously got good experience with standard (this kind) WC of hindware attached to a Commander watertech cistern.

(On another note:
I am also looking to find commander watertech products in bangalore, and have been unsuccessful. Even the numbers given on their official website do not work.
If anyone knows where I can source their products in Bangalore then pl let me know.)

Last edited by Rudra Sen : 20th June 2017 at 21:47. Reason: typo corrected
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Old 18th March 2017, 06:39   #63
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Default Re: All about Bathroom fittings

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Originally Posted by grazd View Post
The link you sent shows a 'S' trap unit, but first please check if the waste goes out through the floor or through the wall (P Trap)

If you do want to change to another brand you will have to find a unit whose waste opening matches the Hindware unit you have. You will also have to check if the replacement unit will fit in the space provided. Any half decent Sanitaryware shop should be able to give you the info.

Quote:
Originally Posted by grazd View Post
This is for a brand new apartment in bangalore provide by builder.
If brand new (within a year), the builder should deal with the problem.

Quote:
Originally Posted by grazd View Post
I am also looking to find commander watertech products in bangalore, and have been unsuccessful. Even the numbers given on their official website do not work.
If anyone knows where I can source their products in Bangalore then pl let me know.)
If you do a google search of Hindware dealers in Bangalore you have several company run Galleria's that pop up. You could ask them.

Last edited by keroo1099 : 18th March 2017 at 06:55.
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Old 20th June 2017, 19:23   #64
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Default Re: All about Bathroom fittings

Team BHP has a thread for pretty much everything under the roof. It doesn't matter if the roof is that of a car, or a house

I am planning to get a basic bath tub installed in my bathroom. Wife would like to have some 'soaked' evenings, just chilling and relaxing.

I checked with Kohler, and their tub starts at about 30-40k. I don't want something that expensive.

Any pointers/suggestions for the same?
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Old 20th June 2017, 19:56   #65
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Default Re: All about Bathroom fittings

How to remove hard water scalings from bathroom fittings, like taps,etc and get them shining again? They are very dull and ugly now.
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Old 21st June 2017, 12:35   #66
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How to remove hard water scalings from bathroom fittings, like taps,etc and get them shining again? They are very dull and ugly now.
This has been discussed on this thread itself. Check this out -

http://www.team-bhp.com/forum/shifti...ml#post3895410 (All about Bathroom fittings)
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Old 10th October 2017, 19:39   #67
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Thumbs down My dismal experience with Hindware Bathroom Fittings

Hindware is one of the older names in the bathroom accessories and fittings space. Most of us probably heard of Hindware much early in life as compared to other modern era brands. As such Hindware is also the first name that strikes you when you are looking for bathroom fittings.

About 4-5 years back I chose Hindware for my new apartment. Builder had a set of choices which I did not like. Instead I decided to pay additional amount to get the bathroom fitting of my choice. Accordingly we picked some of the topline Hindware Italian Collection range of WC and wash basins.

Fast track to 2017 and the clamps of the seat on one of the WCs broke. Broke as in snapped from the middle! These are metal clamps (unlike the plastic ones that are built as a part of the seat in may other regular models. The seat and the cover on top swivel on these clamps and they have this slow fall design wherein even if you release them suddenly midway through they don't crash down. Instead they simply come down slowly and close.

Now, when the clamps broke I started hunting for these in the market. However the answer was the same irrespective of whom I approached (dealers or distributors). We don't have these clamps with us but we can sell you a new seat for the EC. No prizes for guessing what a seat like what I have costs. Obviously buying a new seat and cover when all I needed is a Rs.10 (or maybe 20) clamp made no sense to me.

Finally I called up Hindware customer care tollfree number that also has a service option. They took my number and problem statement and then promised a technician with 48 hours. After a week's delay (due to the festive season I guess) finally a service tech called me up and asked about the issue. I told him the problem and he wanted me to Whatsapp him the photographs of the EC, seat and the clamp. I thought my problems are finally solved.

Unfortunately though I was hoping for too much. This guy avoided visiting my place to see the problem himself and just kept operating from whatsapp and phone. His verdict after 2 days was that we can't provide you the clamp but you can buy a new seat. I was left agape! Really? You can sell me the exact seat (a costly thing to buy) but not the simple spare part? Do I really need Hindware customer care for that? After much deliberations and exchanges I understood it to be a lost cause. Hindware just refuses to service their own products purchased barely 4-5 years back. They want me to purchase a costly seat/cover ensemble instead of changing a simple broken clamp that anyone with an access to a half decent tool room should be able to fabricate in 30 minutes!

The worst was the final call I got from their Customer Care dept. The lady told me that she has been updated by her technician on the ground that they can't sell the customer any spare part but only the entire seat. While I was telling her about how outrageous this suggestion was and also about a manufacturers obligation to support the products they sell for a minimum period she just kept cutting me in between and said at least thrice "I am sorry but we can't sell you a clamp and I will now close your ticket". That curt message again and again was really humiliating.

I would suggest people do think about buying products from companies like Hindware that only try to squeeze their customers. Any company that refuses to sell you a simple spare and asks you to buy a complete replacement of the device/product is nothing but a shady operator. While Hindware has now gone out of my list of companies that I will ever consider for any of their products I am also wondering whether I should put it on the PGP portal to check on what kind of obligation any product company has towards making available spares for the products they sell.

Last edited by Zappo : 10th October 2017 at 19:42.
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