Go Back   Team-BHP > Around the Corner > Shifting gears


Reply
 
Thread Tools Search this Thread
Old 5th October 2005, 11:03   #1
BHPian
 
Join Date: Nov 2004
Location: World
Posts: 115
Thanked: Once
Default Service at original Dealer or elsewhere ?

My apologies if this is not the right forum for the query, -- I couldn't decide !

My Baleno is due for its second service. I'm wondering where to take it.
I purchased it from Bimal, but they are too far (although they do pick up and
drop off). Also, at first service they didn't do all things right : 1) Didn't fix a
rattling problem. 2) One of the tyres was inflated to about 10 psi too high ! and
3) They had a ~20km joy ride in my new car, -- god knows how they drove it (it
was less than 500 kms, -- I had to hurry before going out of town for a while)!
It might have been a one-off kind of experience, and all service stations may
do similar things. I'm still wondering whether it is better to take it to the original
dealer, at least for the first few services (do they have any more interest than
unrelated service stations to get the car sold by them going properly ...? ).

If it doesn't make any difference, Solar auto is close to my office, so I can go
back to them if they don't do things right the first time. However, I don't know
much about their reputation (or about other Maruti service stations in Bangalore
for that matter). So I'm posting this query for feedback from experienced
team bhp members. Thanks guys.
meerkat is offline   Reply With Quote
Old 5th October 2005, 11:52   #2
Distinguished - BHPian
 
amitoj's Avatar
 
Join Date: Nov 2004
Location: Nashua, NH
Posts: 2,947
Thanked: 1,584 Times
Default

Solar used to be very good... until their manager moved to Prithvi motors. Now Prithvi motors enjoys a good reputation but they sometimes tend to sell unnecessary parts. But for u that shd not be a problem coz ur car is under warranty and its still brand spanking new!!
amitoj is offline   Reply With Quote
Old 5th October 2005, 12:42   #3
Senior - BHPian
 
typeOnegative's Avatar
 
Join Date: Oct 2004
Location: Vikhroli, Mumbai, India
Posts: 1,502
Thanked: 20 Times
Default

I have not seen any difference. But generally, and atleast in my case, you tend to form relationships with the workshop staff at the dealers place itself. Plus the service center attached to the dealer also thinks in terms of 'apni gaadi'.

You may therefore want to do all your free services from the dealer that sells it to you - and later get a dealer/service center you are most comfortable with. That being said, however, it is upto your personal preferences, and I see no harm in trying out a dealer who is conveniently located provided it is an manufacturer authorized place.
typeOnegative is offline   Reply With Quote
Old 5th October 2005, 16:19   #4
BHPian
 
satan_crazy's Avatar
 
Join Date: Jul 2005
Location: Bangalore
Posts: 129
Thanked: 0 Times
Default

Quote:
Originally Posted by meerkat
They had a ~20km joy ride in my new car, -- god knows how they drove it
20 km shouldn't really be a problem ... and i would recommend dealer service centers ... it doesn't have to be bimal ... but u could probably try mandovi ... and anyways, maruti guys normally offer a pick-up and drop service, right? so, it shouldn't really matter how far away the service center is from your place.

s
satan_crazy is offline   Reply With Quote
Old 6th October 2005, 09:32   #5
BHPian
 
Join Date: Nov 2004
Location: World
Posts: 115
Thanked: Once
Default

Quote:
Originally Posted by satan_crazy
20 km shouldn't really be a problem ... and i would recommend dealer service centers ...
... and anyways, maruti guys normally offer a pick-up and drop service, right? so, it shouldn't really matter how far away the service center is from your place.
s
I was worried about someone ripping a new car. I've no idea if 20 km should
matter in such a case.

About service center distance, it does matter if they don't do it right. It
would be inconvenient to return to a 25 km far place to get it done right.

Thanks for the comments guys. I think I'd go with typeOnegative's
suggestion about going for the first few services to the original dealer.

I've a suggestion that might be useful to some of the team bhp members :
how about satisfaction polls about various service centers (of different
manufactureres) in cities with sizable membership numbers ?
Unfortunately, I myself am not qualified yet to start a poll !

Last edited by meerkat : 6th October 2005 at 09:37.
meerkat is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Usernames of TBHPians elsewhere (BB-Pin, MSN, Skype, hi5, xda-developers etc) Steeroid Gadgets, Computers & Software 76 8th May 2012 10:06
1 week, Family of 5: Places in Kashmir??? OR elsewhere? April 2011 frankmehta Route / Travel Queries 7 26th March 2011 18:20
The bangalore+elsewhere grey price list ascertain In-Car Entertainment 0 11th February 2010 21:38
whats better than an original cj3b?? two original cj3b's. 0333 4x4 Vehicles 33 5th March 2009 11:15
Does anyone know if this will be the new Optra? Its called Chevy Epica elsewhere.. 1Day The Indian Car Scene 15 14th February 2006 22:29


All times are GMT +5.5. The time now is 17:12.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks