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Old 20th January 2015, 18:51   #391
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

I have a booking from 27th Jan to 29th Jan for the XUV. This is for an outstation trip. Have not got any intimation on cancellation of booking till now. Watching the updates on this with my fingers crossed!
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Old 20th January 2015, 19:19   #392
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

Post deleted by the Team-BHP Support : Please do NOT post messages that add little or no informational value to the thread. We need your co-operation to maintain the quality of this forum.

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Last edited by GTO : 21st January 2015 at 12:59.
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Old 20th January 2015, 19:30   #393
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

Quote:
Originally Posted by mtnrajdeep View Post
I have a booking from 27th Jan to 29th Jan for the XUV. This is for an outstation trip. Have not got any intimation on cancellation of booking till now. Watching the updates on this with my fingers crossed!
It's better you try to reach them and confirm before hand. Please don't wait till the last minute or else you might be welcomed with surprises. Also try to reach there customer support tomorrow or visit there office if possible. If not, you can look at other options before hand.
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Old 20th January 2015, 20:24   #394
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

This problem seems to be specific for Bangalore. Unable to book any cars but all of them are available online at Pune and Delhi. I have a booking in Delhi for a week starting from 24th now a little concerned that this might spread to other regions as well. Any update will post here.
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Old 20th January 2015, 20:58   #395
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

Could this "strike" be anything to do with the "keyless" operation that Zoomcar was testing? Perhaps people thought they will lose their jobs?
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Old 21st January 2015, 11:11   #396
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

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Could this "strike" be anything to do with the "keyless" operation that Zoomcar was testing? Perhaps people thought they will lose their jobs?
No I don't think so it has to do anything with the keyless operation. Because if you do not unlock the car within 15 minutes after sending the SMS to unlcok, then it auto locks and you might have to reach there customer support to unlock the car. As per my previous post and the update I received, it is because Greg himself has informed the support team to be relieved from their duties. But still I am under an impression there is something else which might be the reason behind this strike.
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Old 22nd January 2015, 13:32   #397
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

ZoomCar has deleted all posts regarding the cancellations / strike etc from their FB page, this is not the way to deal with a crisis .This will break customer confidence even more. Furthermore they are yet to come out with any official statement regarding the situation leaving many furious.
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Old 22nd January 2015, 13:35   #398
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

^^^am not surprised, a lot of investors are pouring in money by the truckloads and Zoom would not want to make them nervous
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Old 22nd January 2015, 15:54   #399
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

I had planned a road trip for the upcoming long weekend from Bangalore. I got a text message saying Hi! Your Zoomcar booking (XXXXXXX) We are sorry to inform you that your booking got cancelled because of unforeseen circumstances at our end, and despite our best efforts we cannot give you a car as of now. We are deeply apologetic about this and will compensate with the best we can. Details of compensation will reach you within 2 weeks. Thanks for your understanding. We will calculate and process the refund shortly.''

Pretty useless given that the entire itinerary was planned based on it being a road trip. Trying to figure cabs out now. Bad first experience all in all.
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Old 22nd January 2015, 17:18   #400
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Pretty useless given that the entire itinerary was planned based on it being a road trip. Trying to figure cabs out now. Bad first experience all in all.
Why don't you see Myles rent a car option. They are operational in Bangalore.
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Old 22nd January 2015, 17:20   #401
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

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Why don't you see Myles rent a car option. They are operational in Bangalore.
Myles is sold out!!! Earliest they have a car is Jan 30.
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Old 23rd January 2015, 09:58   #402
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

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Myles is sold out!!! Earliest they have a car is Jan 30.
Another outfit http://www.udrive.in - I sent them an enquiry by filling in the form on their website, but they didn't respond at all. Don't seem to have online booking, but their rates are reasonable, with discounts for renting by the week or the month.

Present in lots of cities too - pasted from their site: PUNE BANGALORE MUMBAI HYDERABAD NAGPUR PANJIM

Hatchbacks - Ritz, Celerio, i20, WagonR
Entry level Sedans - Etios, Xcent, Dzire
Premium sedans - City, Cruze, Verna, Vento
SUV/MUV - Innova G, Innova V, Fortuner, XUV
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Old 23rd January 2015, 11:27   #403
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Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in BLR?

*Update for Delhi folks*

For all those who've been eagerly waiting for the Mercs to arrive, GLA has been launched by zoomcar. Enjoy
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Old 23rd January 2015, 19:30   #404
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Default Re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in

Is it only Banglore which is affected ? I see the cars are available in Pune.
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Old 24th January 2015, 09:34   #405
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Default Re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon *EDIT: Trouble in

I called up their customer care and spoke to one of the representative. As per him the strike is over since yesterday and online booking will be made available from Monday onwards (26th).
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