Go Back   Team-BHP > Buckle Up > Street Experiences


Reply
 
Thread Tools Search this Thread
Old 23rd February 2015, 16:48   #436
Senior - BHPian
 
hserus's Avatar
 
Join Date: Sep 2014
Location: Chennai
Posts: 1,703
Thanked: 1,645 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quite a long distance, but it seems to pay to have that old indian expedient of a 2 liter bisleri bottle filled with petrol available for emergencies.

http://www.team-bhp.com/forum/travel...awda-kaas.html (Yet another Tata Nano trip : Phondaghat, Gaganbawda & Kaas)

http://www.team-bhp.com/forum/travel...ilgrimage.html (Tata Nano goes on a 970 Km pilgrimage)

http://www.team-bhp.com/forum/travel...es-ankola.html (Tata Nano goes to Ankola!)

Still - I personally dont trust my skills (and the skills of various road hogs you run into on the highway) to dare doing what these other tbhpians above have done. Up to you of course.
hserus is online now   (1) Thanks Reply With Quote
Old 23rd February 2015, 17:37   #437
Senior - BHPian
 
fusionbang's Avatar
 
Join Date: Aug 2013
Location: Philly, PA
Posts: 1,020
Thanked: 1,039 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by im_srini View Post
The Nanos are now showing up on the Zoom web-site & are available for booking.
A question to Nano owners who take their cars on to the highways, I have a 2-day booking with Zoom next week.
I expect to travel ~500 Kms during those 2 days, my current booking is for an Amaze, but I would like to try out the Nano instead for this trip.
The route is a 50:50 mix between 4-lane median-ed highways & 2-lane state highways.
Considering the drum brakes & 12" rims on the Nano, I don't expect to be driving at more than 80 Kmph.
There would be no luggage at all & it would just be me & a passenger.
Considering the 15-liter fuel tank of the Nano, how often would I have to 'tank-up' ?
IMO, it all depends on which part of the town you are planning to travel. I would suggest you to check on the frequency of petrol bunks available enroute. Assuming Nano returns 25kmpl and you drive at 80kmph or lesser, Nano should return 25kmpl and you can cover 375kms so I think you might end up filling it 4 times max in your journey.

If possible, carry petrol in a 2 liter bottle for emergency and it should suffice.
fusionbang is offline   (1) Thanks Reply With Quote
Old 23rd February 2015, 18:52   #438
Team-BHP Support
 
noopster's Avatar
 
Join Date: Feb 2010
Location: Pune
Posts: 8,626
Thanked: 9,099 Times
Default Zoom drive

My second experience with Zoom in about a month and it was much better this time!

My Vento is in the shop for some long-due bodywork so needed a car to do a quick visit to Mumbai over the weekend to attend my old school reunion. 3 of us from my family are alumni so the others were banking on me to get the car. The Swift was at home for emergencies and in any case I don't fancy flying on the e-way without airbags/ABS so it was Zoom time!

I made the booking for 32 hours estimating around 320 km of usage. Wound up returning it 3 hours earlier, for which they have promised me 50% credit on future bookings. Total km covered were 347- which meant an additional charge of 27 km x 15 Rs/km = Rs 405. That plus the 4800 I paid means the trip cost me around 5 grand. Which sounds high except that cost of fuel is included (approx 1600/-). PLUS I had a discount promo code of 1000/- so in effect the car cost me some 2600/- for 2 days use that included Mumbai-Pune-Mumbai and plenty of toodling about the Western suburbs as well.

Total paisa wasool. I got a fairly new EcoSport diesel with 2 airbags. First time driving this vehicle (though I have been a passenger in Vid6639's a couple of times).

Zoom Car: Self Drive Rentals in India-imageuploadedbyteambhp1424697595.007252.jpg

The car was spotless this time- a big change from the messy A class I was given a few weeks ago in Bangalore. I picked it up at Regent Plaza off Baner Road which is not very far from my place, a big plus. Zoom's outlets are increasing steadily which is nice.

On the flip side, the Zoom app hung on the agency-supplied smartphone. I couldn't complete my delivery checklist because of this. The support staff were complaining that the new app hangs all the time and it's causing problems with Zoom users. And I think they were out of data because the maps app didn't work either. Thankfully I knew my way about

My daughter shot this Instagrammy-looking pic when she came to pick me up with her mom. I confess am now fairly enamoured by this category of mini-SUV that I earlier looked down upon!
Zoom Car: Self Drive Rentals in India-imageuploadedbyteambhp1424697699.828239.jpg

Last edited by noopster : 23rd February 2015 at 19:04.
noopster is offline   (7) Thanks Reply With Quote
Old 23rd February 2015, 22:04   #439
BHPian
 
gouravsinha's Avatar
 
Join Date: Apr 2008
Location: Pune
Posts: 55
Thanked: 12 Times
Default

I rented a Mercedes GTA for 1 day from Pune hinjewadi...and the experience was very nice.

Their hinjewadi office is in the basement of hotel Formula One.

Person there was very nice give me all the details about the car showed all the documents which were a lot. They had all the documents as it was a Karnataka car they had all the tax documents as well.

The cars top speed limit was fixed at 124 km/h.

My only suggestion is that they should multiple options of dropping the car, in my case I had to return it to the hinjewadi office only.
gouravsinha is offline   Reply With Quote
Old 24th February 2015, 11:56   #440
Team-BHP Support
 
noopster's Avatar
 
Join Date: Feb 2010
Location: Pune
Posts: 8,626
Thanked: 9,099 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by gouravsinha View Post
The cars top speed limit was fixed at 124 km/h.
Any idea how this is monitored? It says account ban for exceeding 125, which means they probably have a way of tracking this.

Quote:
My only suggestion is that they should multiple options of dropping the car, in my case I had to return it to the hinjewadi office only.
Agreed. But as long as they have pre-bookings by location I guess it is the only real option.
noopster is offline   Reply With Quote
Old 24th February 2015, 13:25   #441
BHPian
 
hillsnrains's Avatar
 
Join Date: Oct 2014
Location: Bangalore
Posts: 300
Thanked: 207 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by noopster View Post
Any idea how this is monitored? It says account ban for exceeding 125, which means they probably have a way of tracking this.
As per the zoom person, they even get a instant message (from the car) when we cross the speed limit. According to my understanding all zoom cars are fitted with a external device/hardware, which does GPS mapping of your route, speed monitoring, vehicle unlock via SMS etc.

At the time of returning the car(I have used their services couple of months back) they checked in computer and said there are no over speed instances in my trip.
hillsnrains is offline   (3) Thanks Reply With Quote
Old 26th February 2015, 12:35   #442
Senior - BHPian
 
Tushar's Avatar
 
Join Date: Oct 2014
Location: Mumbai
Posts: 1,138
Thanked: 8,312 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Zoomcar, the self-driven car rental service provider has just partnered with Tata Motors. As part of the collaboration, the company has acquired and added 50 Nanos to its fleet. The cars will be divided and offered in the cities of Pune and Bangalore, with plans to include more cities in the near future underway.

Link to Team-BHP news article
Tushar is offline   Reply With Quote
Old 26th February 2015, 12:59   #443
BHPian
 
Join Date: Sep 2006
Location: Was PB, DL, HR , KA and Now GJ-1
Posts: 247
Thanked: 21 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by hillsnrains View Post
According to my understanding all zoom cars are fitted with a external device/hardware, which does GPS mapping of your route, speed monitoring, vehicle unlock via SMS etc.
& I tend to agree with the GPS mapping of the route. I rented out XUV from Gurgaon for 8 days and immediately after taking the car from Zoomcar's office, took it to Punjab.

The car stayed in Punjab for 7 days and I got a message on 8th day while the Car was in Chandigarh which read "You are about to leave punjab. Do remember to stop at RTO check point and Pay the entry tax as applicable"
pankaj_sachdeva is online now   Reply With Quote
Old 1st March 2015, 20:54   #444
BHPian
 
gouravsinha's Avatar
 
Join Date: Apr 2008
Location: Pune
Posts: 55
Thanked: 12 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by noopster View Post
Any idea how this is monitored? It says account ban for exceeding 125, which means they probably have a way of tracking this.
The person there said that if I exceed 125 kmph, I would get an email and 500 Fine would be imposed, so I am guessing that they are monitoring the GPS, but the funny part was the GPS on the GTA was not working

Last edited by gouravsinha : 1st March 2015 at 20:55.
gouravsinha is offline   Reply With Quote
Old 4th March 2015, 15:10   #445
Senior - BHPian
 
motomaverick's Avatar
 
Join Date: Nov 2005
Location: Bangalore
Posts: 1,835
Thanked: 864 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

First time booked Zoomcar here Bangalore for a family day outing of 7 people. Have booked the Scorpio, but not a very good booking experience. First their website was constantly crashing and still is (tested in different browsers) anyways somehow was able to pay the amount and get a confirmation. Second bad experience which is somewhat funny is that after the booking was completed I got a sms asking to upload my license soft copy before 4.30 am 4th March otherwise the booking will be cancelled, this message came in at 1.30 am on 4th March. Since I was awake I uploaded the docs but I am wondering what will happen to someone who would miss the message and see it only after waking up in the morning. Not a very good time keeping on their part. At least should take into account AMs and PMs.

I also got an email providing me steps to take the car, apparently I can send an SMS to unlock the car and take the key from the glove box, hope the pickup place has network
motomaverick is offline   Reply With Quote
Old 4th March 2015, 15:36   #446
Senior - BHPian
 
itwasntme's Avatar
 
Join Date: May 2007
Location: BANGALORE
Posts: 2,103
Thanked: 1,147 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by gouravsinha View Post
The person there said that if I exceed 125 kmph, I would get an email and 500 Fine would be imposed, so I am guessing that they are monitoring the GPS, but the funny part was the GPS on the GTA was not working
Its a separate GPS tracker device about the size of a thick credit card or small wallet which is hard-wired into the car's electronics and hidden somewhere under the dashboard.

The more advanced ones even measure deceleration forces, so technically speaking, it can immediately SMS/email that you've been in an accident.
itwasntme is offline   Reply With Quote
Old 7th March 2015, 19:42   #447
BHPian
 
im_srini's Avatar
 
Join Date: Sep 2006
Location: Portland
Posts: 928
Thanked: 315 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Quote:
Originally Posted by im_srini View Post
... I have a 2-day booking with Zoom next week.
Update : Had a poor experience with Zoom this Wednesday (4th March) for the above Amaze booking.
The booking was for a couple of days & the "pick-up" point was Electronics-City Phase-1, however when I arrived, there was no Amaze !
I'd picked up an Eco-Sport last month from the same location, hence I knew it was in the basement of Magnolia-SunDance apartments ( opposite Velankani Tech-Park ).
The security guy at the gate too pointed to the basement when I mentioned Zoom.
I tried the Zoom-Car help-line several times but kept getting timed-out - even using the "emergency" option in the IVRS did not help !
After 2 hours & almost 30 attempts at trying Zoom-Car support, finally managed to get hold of a customer-care "associate" on the call.
Apparently, they had vacated their "Electronics-City-Phase-1" premises that day - the Amaze I'd booked had been parked at their Hosur-Road facility ( opposite Eka-Hotel ) instead !
I'm not sure how Zoom expected users to divine this change in location, & no, I did not receive any communication beforehand from Zoom in this regard ( even their 30-minute SMS mentioned that the Amaze was ready for pick-up from Electronics-City Phase-1 ).
To make matters worse, the Amaze did not have a tablet in it & I had to use support's help in filling out the pick-up & drop-off check-lists.
In any case, was able to commence the journey only after a delay of 3 hours !
Zoom's service standards sure appear to be falling...

Please Note : The Electronics-City-Phase-1 address is still being shown as a pick-up point in the Zoom-Car web-site !

P.S. - It appears that the Zoom-Car App now allows users to enter the pick-up & drop-off check-lists from the App itself - I had an older version which did not have this feature...
-

Last edited by im_srini : 7th March 2015 at 19:47.
im_srini is offline   Reply With Quote
Old 8th March 2015, 10:18   #448
Team-BHP Support
 
Vid6639's Avatar
 
Join Date: Jul 2006
Location: Bangalore
Posts: 14,288
Thanked: 18,804 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Rented an XUV500 from Zoom last week. Had a flawless experience. Picked up from Madivala total mall on Friday and returned on Monday.

Got a vehicle with 4000kms on the odo and one month old. Was in reasonably good condition although one could make out it had been abused by previous drivers. Left front suspension was making a sound and gears were really notchy. The gears got much better over the 750kms drive.

Reached the pickup point 10mins before the pickup time. The SMS had the registration number of the vehicle. Walked up to the car sent unlock SMS and car was unlocked in 3-4 mins. Alarm started off so you need to grab the key and disable the alarm with the key.

They have a micromax tablet which was completely drained out. Had to wait for a few mins to charge up and start the check list. Quite comprehensive checklist with photos of the car from all angles to specify any damage. Check for documents and all features working. If you find any damage it's better to take a pic with your phone.

As soon as I set off from the basement, a zoom executive called me to confirm if everything was in order. He said I could call him on his mobile for any issues in the trip.

I dropped off the vehicle on Monday evening 3 hours ahead of schedule. I wasnt sure of the FE so ended up topping up the tank in Coorg. When dropping the vehicle off you need to feel the post trip checklist. Any fuel bills need to be put in the glove box. After completing the checklist you get 5mins to leave the vehicle till it auto locks again.

2 days later I get the 3 hours driving credit and fuel reimbursed confirmation. Refund depends on bank.

The experience with the app and human less pickup/drop is really a boon. Ofcourse being India they still need a guy at the centre but he is not always there. After my booking, a guy comes to the pickup point, checks the car, takes out the fuel bill and then has to get it washed for next customer. This guy can unlock/lock the car from his app. He doesn't always have to be present. I am guessing they have one guy across 3-4 locations.

Zoom has now really expanded the number of locations. I checked around my house and found close to 7 locations within 4-5 kms away. Around office there are another 4 more. All you have to do is take an Uber to/from Zoom location. Uber fare was less than 100 bucks!

Total trip cost for the XUV was 11,800 for 80 hours which included 800kms of running. I did close to 750kms.

Taking my Ecosport of Altis would have been cheaper but the comfort with which 5 people sat in the XUV500 was unmatched by my cars.

Zoom Car: Self Drive Rentals in India-11017690_10155253822770150_7861263066370995612_n.jpg

Last edited by Vid6639 : 8th March 2015 at 10:20.
Vid6639 is offline   (6) Thanks Reply With Quote
Old 11th March 2015, 14:46   #449
Team-BHP Support
 
Vid6639's Avatar
 
Join Date: Jul 2006
Location: Bangalore
Posts: 14,288
Thanked: 18,804 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Just wondering that if Zoom introduces the Zest diesel AMT, it would really be something useful. They should seriously consider getting that in their fleet.

They already have a tie up with Tata for the Nano and Scorpio so getting the Zest should not be difficult. Diesel Automatic maybe priced same as Honda City will be a good choice for those wanting a city commuter or those that want the ease of automatic and don't want to rent the Merc or BMW from Zoom.

The only other AT is the e2O but that's barely a 2 seater.

The Zest in blue even suits their branding.
Vid6639 is offline   Reply With Quote
Old 11th March 2015, 20:33   #450
BHPian
 
Join Date: Feb 2008
Location: Bangalore
Posts: 887
Thanked: 638 Times
Default re: Zoom Pay & Drive, New Self Drive Option in Bangalore, Pune, Gurgaon, Mumbai, Chennai

Today i noticed that Zoom cars had started a pickup/drop location in HP COCO petrol bunk near Bagmane Tech Park main entrance in C.V.Raman Nagar, Bangalore. Guess it was started earlier this month, but not sure.

Their site shows as C V Raman Nagar ( APJ Abdhul Kalam Rd) though it has a spelling mistake

-Ravi
ravib is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Self Drive Car / Jeep Rentals in Goa? viper Shifting gears 105 16th August 2017 17:59
Self-driven Car Rentals - Push Tours and Travels (Goa) scopriobharath Other Cities 2 20th November 2015 18:39
Wagon R - Self starter problem - replace coil or self? aargee Technical Stuff 28 7th March 2010 09:25


All times are GMT +5.5. The time now is 17:47.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks