Go Back   Team-BHP > Buckle Up > Street Experiences


Reply
 
Thread Tools Search this Thread
Old 27th September 2013, 15:14   #61
Senior - BHPian
 
speedsatya's Avatar
 
Join Date: May 2004
Location: bangalore/manga
Posts: 3,162
Thanked: 706 Times
Default

Name:  image710690503.jpg
Views: 2515
Size:  219.9 KB

This is what I hear from IOCL. I replied back saying I will report this to the ministry of petroleum also as there would be others also who would be aware of this. Why make these 2 attendants as the scapegoats
speedsatya is offline   (2) Thanks Reply With Quote
Old 27th September 2013, 16:51   #62
BHPian
 
Join Date: Mar 2012
Location: Sydney, AU
Posts: 833
Thanked: 563 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Quote:
Originally Posted by speedsatya View Post
This is what I hear from IOCL. I replied back saying I will report this to the ministry of petroleum.
Good to see that IOCL has responded to your complaint. What we don't know is whether they have actually taken action or not. Only you can confirm this by visiting the outlet multiple times.

Now let us see whether our Babus will hear your plea or not.
MaxTorque is offline   Reply With Quote
Old 27th September 2013, 17:04   #63
Newbie
 
AutoAficionado's Avatar
 
Join Date: Sep 2013
Location: Bengaluru
Posts: 23
Thanked: 15 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Quote:
This is what I hear from IOCL.
@speedsatya, Now that IOCL has acknowledged their error and apologized for the same, why not take them to task by filing a complaint in the consumer court? I personally feel that we should teach them strong lessons that as consumers, we are serious against any fraudulent things happening and not 'chaltha hai' attituded person.

What say??

Cheers!!!!!!!!
AutoAficionado is offline   Reply With Quote
Old 29th September 2013, 14:37   #64
BHPian
 
Join Date: Mar 2007
Location: Bangalore
Posts: 475
Thanked: 419 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Quote:
Originally Posted by kiranknair View Post
... This happened exactly to my friend in his Amaze. ... He too go a bill for some 37 liters...
Quote:
Originally Posted by Pattam1234 View Post
Hi,
... most cars can fill a lot more than what the service book quotes. This is because there a lots of little pockets which are not taken into the computation.
Quote:
Originally Posted by StealthBaleno View Post
... Henceforth shall avoid this fuel station.
...
Quote:
Originally Posted by MaxTorque View Post
Looks like we need to confirm the actual capacity of the fuel tanks from respective manufacturers. The same case has been reported in Honda Amaze, so in my opinion there may be some variation in the stated capacity of the fuel tank and actual capacity of the fuel tank.
Quote:
Originally Posted by ahmad.007 View Post
A car's fuel tank can generally hold 5-10% more fuel than the total capacity mentioned in the specifications. ...
It would be good to know how much exactly the Honda Amaze tank can hold ie., if it can really hold much more than the 37 Liters mentioned in the owner's manual and how many liters more than the stated capacity ?

Confirmation of the actual tank capacity would be useful before making a conclusion to avoid this IOC COCO pump all together.
for_cars1 is offline   Reply With Quote
Old 29th September 2013, 14:55   #65
Senior - BHPian
 
sagarpadaki's Avatar
 
Join Date: May 2010
Location: Bengaluru
Posts: 2,608
Thanked: 1,210 Times
Default

In my i20, the tank capacity is 45 litres. But many times I have filled fuel of 45 litres when the needle was almost empty. This has happened at multiple pumps including shell. So the total amount inside the tank should be greater than 50 litres. Dunno if the actual tank capacity is more than 50 litres.
sagarpadaki is online now   Reply With Quote
Old 29th September 2013, 15:03   #66
BHPian
 
Join Date: Dec 2010
Location: Chennai,Bangalo
Posts: 404
Thanked: 198 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

My 2 cents on the topic.
There is always some spare amount of fuel capacity given in all cars. The main reason is to reduce evaporation or rather maintain the air flow inside the tank .

The manual qunatity specification will allow to optimally fill the fuel rather than fill it to the brim which may not benefit the fuel usage and can sometimes lead to pressure build up inside the tank.
I personally prefer to have the auto cut off or fill till the air vent point and not beyond it.
Cheers
Prasad
Dieseldunk is offline   Reply With Quote
Old 29th September 2013, 17:53   #67
Senior - BHPian
 
speedsatya's Avatar
 
Join Date: May 2004
Location: bangalore/manga
Posts: 3,162
Thanked: 706 Times
Default

The fuel tank capacity as mentioned in the manual is 35 litres. But that also depends on Honda's definition of a full tank. It could be the point where the fuel pump nozzle usually cuts off or maybe somewhere lower. That's the reason we see more fuel going in than whatever the manual suggests.

In my case, my car has never given me a FE of less than 20 kpl in the city I had driven 632 kms in city and the e display was showing 22 kpl. Also the indicator level still had 3 levels to empty.which is at least 8 litres. So it was very obvious that these idiots tried to cheat me.

Also, the fact that their system generated receipt showed 7litres less than what the pump display showed is enough for all of us to avoid this gas station completely. And no IOC has also admitted that there was a cheating involved
speedsatya is offline   Reply With Quote
Old 30th September 2013, 21:59   #68
BHPian
 
Join Date: Nov 2009
Location: RJ-02,DL,MH-12
Posts: 840
Thanked: 958 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Another example of cheating reported in news paper.

Cheers
Attached Images
 
i74js is offline   (2) Thanks Reply With Quote
Old 1st October 2013, 13:55   #69
BHPian
 
rohan_iitr's Avatar
 
Join Date: Feb 2009
Location: Bangalore
Posts: 992
Thanked: 401 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Oh my God !

This is really scary. Petrol pump owners have actually developed a technology using which they can selectively cheat customers on a selective basis using a remote control to determine the percentage of under-filling.

How is a customer supposed to ensure that this kind of chip and remote control have not been installed in the petrol pump ?

Rohan
rohan_iitr is offline   Reply With Quote
Old 1st October 2013, 15:09   #70
Senior - BHPian
 
beejay's Avatar
 
Join Date: Apr 2009
Location: The Nilgiris
Posts: 1,916
Thanked: 108 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Quote:
Originally Posted by Vkrm_Rghvn View Post
Hello Speedsatya,

Anyways, two weeks ago, I requested the attendant at the IOC pump to fill the petrol tank for Rs.1000/- He started at zero and stopped at Rs. 200/- and shut the tap. When I confronted him, he apologized and started to fill again, but this time from Rs.200/- set point to Rs. 800/- set point (only Rs. 800/- in total hence around 2.5 l deficit). To ensure I do not notice, he started distracting by having pointless talks of mileage with me. I patiently waited for him to complete, took out my mobile and showed him the quantity required for Rs.1000/-. He was dumbstruck and had no words to express and before he could reset the meter to zero, I clicked a picture of him and the meter.
What did you show in your mobile?
beejay is offline   Reply With Quote
Old 1st October 2013, 16:41   #71
Newbie
 
Vkrm_Rghvn's Avatar
 
Join Date: Sep 2013
Location: Bangalore
Posts: 18
Thanked: 23 Times
Thumbs up Re: Cheating IOC petrol pump at Koramangala, Bangalore

Quote:
Originally Posted by beejay View Post
What did you show in your mobile?
I showed him a simple calculation of the quantity required for Rs.1000/-. This helped because the pump counter was not reset. .
Vkrm_Rghvn is offline   (1) Thanks Reply With Quote
Old 1st October 2013, 21:45   #72
Senior - BHPian
 
W.A.G.7's Avatar
 
Join Date: Jun 2010
Location: Pune
Posts: 1,089
Thanked: 712 Times
Arrow Re: Cheating IOC petrol pump at Koramangala, Bangalore

For some reason, I find it difficult to trust all IOC petrol pumps. Long time back in around 2002-2003, when we had our Santro, I was cheated too at an IOC petrol pump near our house. When asked to fill petrol worth 500/- he filled only about 400/- worth of fuel. Sadly at that time, I was naive and didn't realise it till very late However since that incident, I never fill at any IOC bunk. Pune members will know it as the IOC pump near Nal Stop; never ever filll up at that bunk. Those guys are crooks at this particular pump. Instead go to the BPCL petrol pump next to it, or to the HP petrol pump on the opposite side of the road.

EDIT: Good to see that action was taken on your complaint. But on second thoughts, removing the attendants from service is only the corrective action; are they going to do any preventive action as well? Remains to be seen!

Last edited by W.A.G.7 : 1st October 2013 at 21:48. Reason: Edit added
W.A.G.7 is offline   Reply With Quote
Old 4th October 2013, 09:55   #73
BHPian
 
Join Date: Jul 2010
Location: Bangalore
Posts: 76
Thanked: 82 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Quote:
Originally Posted by speedsatya View Post
Attachment 1144382

This is what I hear from IOCL. I replied back saying I will report this to the ministry of petroleum also as there would be others also who would be aware of this. Why make these 2 attendants as the scapegoats
Thanks speedsatya for the updates.

Sadly I trusted this place for several years! Little did I know they would turn into crooks!

I stopped frequenting this place because I found it hard to deviate from my work route. But after I read your post, I wanted to check again for myself and guess what? Old habits die hard! I pulled over for a pitstop in my VW Polo and asked him to fill diesel for 500 bucks. No sooner I opened the fuel cap, the attendant was accompanied by some sales guy selling some holiday card. At the first instance, I politely refused whilst keeping an eye on the attendant's movements. After a few seconds the sales guy tried to intensify his pitch almost trying to block my view of the dispenser. At this point I had to give him a piece of my mind and yelled at him! And then he moves away. All the while keeping an eye on the dispenser and the attendant!

I said "Boss I know all your tricks so becareful and don't mess around!" in Kannada to both of them! Lol

Mind you, all this happened in less than 15 seconds! My my! These days just refuelling needs a lot of effort, attention, alertness and adrenaline!

Anyway, I've made up mind too. They've lost a long time customer!

Thanks for the post!
vishwasvr is offline   Reply With Quote
Old 11th October 2013, 04:12   #74
BHPian
 
Join Date: Aug 2011
Location: Kolkata
Posts: 74
Thanked: 62 Times
Default Re: Cheating IOC petrol pump at Koramangala, Bangalore

Dear all,

I have mixed responses towards IOCL pumps. My childhood was spent in the 80's filling from only & only an IOCL pump we could trust closing our eyes. We carried this trust till about the mid-90s when a short filling in my scooter (700 ml) was immediately made up with an apology.
Today I am told that the same pump has become a dacoit from a thief.
I have moved on to HP pumps whom I find are a shade better. However dacoits exist in all colours. There are HP dacoits too. But the clue is to know which pumps are good and which are not. Forums like ours are exactly the place for knowing these.
There are pumps known to have filled 70lts diesel in a 65lt tank of Tata Safari !!
We cannot know of these chips, or short fueling tricks, but can ensure we are not taken for a 'long' ride. We cannot eliminate the "rides", but at least ensure them to be "short" and the same pumps are not repeated by us in future.

Tank up from a trusted pump near your locality. You can find this from reviews of other car users in your locality.
There is a thread on the trusted pumps in your city on team-bhp. Reading them is useful.
Do full tank every time and preferably when the Fuel meter is at zero. Then you can easily catch if 70lts have been filled in a 65lt tank or not.
If you fill for (say) Rs 1000 midway, all you will be able to see is the fuel meter move a few paces towards F from E. No vehicle gives fuel measurement in lts, all say E or F or in-between. You will never know if you got 17.5 or 15.5 lts looking at the movement of your fuel gauge.
Get down from the vehicle and check the filling yourself. Sitting in the car like a "sahab" and remotely opening & closing the lid, is inviting people steal. After all YOU are paying for the fuel. Also, most cars in India have inherited the European designs, hence fuel inlet in on the LHS of the cars, and Indian cars are right hand driven, making it difficult to read the dispensing machine from the driver's seat.
If the pump attendant tries to "rush" you through the filling, citing long lines of vehicles, you be cool and patient. Customer is the king.
Go to fill fuel when YOU are free, and preferably rush at the pump will be less. You can take your 'own sweet time' to fill. Thereby minimizing chances of "magic tricks" done at batting of an eyelid.
If you are sticking to ONE pump mostly, ensure you build a "relation" with them. Chances of stealing will be less.
Known cautions like ensure zero before start, etc are nevertheless to be exercised.
However, these are a few things I have gathered over time and experience. We cannot eliminate these happenings, but can surely minimize them in our lives.
I personally practice all the points I have preached, and still was taken for a ride in the month of March 2013 for diesel worth Rs 1600. My "mistake": deviating from my trusted pump.

Hope you find it useful.

Regards,
Saurav
sauravdc is offline   (2) Thanks Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Automotive Garage - Automechs (Koramangala, Bangalore) sarmarishi Bangalore 90 15th February 2017 13:51
Delhi: Where can I find IOC 93 Petrol? What price? abhinav.gupta88 The Indian Car Scene 16 17th October 2015 11:41
Petrol pump cheating? loving_alaap The Indian Car Scene 23 26th April 2015 18:12
IOC starts production of Euro-III petrol mithun The Indian Car Scene 2 28th November 2006 05:06


All times are GMT +5.5. The time now is 08:43.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks