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Old 8th February 2017, 11:16   #16
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Default Re: Drivers by the hour - DriveU.in (Mumbai & other cities)

Happened with me also. The wipers were up and the dude had no idea how to put them down! He was actually trying to switch them on and off! I threw him out of the car before he could even cross 50 meters.

I honestly believe it's better to go with car hire than driver hire.
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Old 8th February 2017, 11:43   #17
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Default Re: Drivers by the hour - DriveU.in (Mumbai & other cities)

This is the problem with most of the new age startup in the services sector.
Everything is fine and service level are excellent when they are small. As soon as they scale up, service level takes a nose dive and create such unpleasant experiences. This is primarily due to pressure to scale quickly.
We have seen multiple examples of this.
Zoomcar, Ola, Uber, DriveU etc.
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Old 8th February 2017, 23:04   #18
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Default Re: Drivers by the hour - DriveU.in (Mumbai & other cities)

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Originally Posted by GTO View Post
A horrendous experience with DriveU resulted in
Just being curious how DriveU will be involved in this case when you want to make a claim from the insurance. Will you need the driver's license?

Please if you can enlighten.
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Old 9th February 2017, 07:31   #19
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Default Re: Drivers by the hour - DriveU.in (Mumbai & other cities)

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Originally Posted by GTO View Post
A horrendous experience with DriveU resulted in...
Sorry to know about the mishap. Even though the Sunny was the beater car in your garage, a sight like this always pains. I am glad the damage is just superficial, and all critical components escaped unhurt. Who pays for the damage in this case??
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Old 9th February 2017, 10:14   #20
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Default Re: Drivers by the hour - DriveU.in (Mumbai & other cities)

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Originally Posted by Leoshashi View Post
Who pays for the damage in this case??
Quote:
Originally Posted by GTO View Post
insurance. Will have to ask my brother as he's handling the matter with DriveU
Quote from his ownership thread
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Old 6th July 2017, 10:10   #21
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Default Re: Drivers by the hour - DriveU.in (Mumbai & other cities)

DriveU quality has dropped to an all time low. Very few drivers are actually good. I got 1 decent driver this week. The other 2, the less said the better.

1 driver was barely old enough to drive. Mom and dad had an early morning visit to the doctor. He almost clobbered the car against the pillar when exiting the basement. My dad made him stop and leave. I ended up taking them.

Today's driver was equally young and had no proper driving experience. Had to be guided on driving. DIdn't know how to adjust seats, didn't know the roads, could barely drive without stalling or jerking in every gear. He didn't know you should slow down for speed breakers. Finally struggled and got back home where my dad told him to leave and called me down to the basement to park as he was struggling to.
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