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Old 1st December 2011, 09:18   #31
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

A brand new one cost 2.62 ex showroom with the fire extinguisher and spare wheel as standard for India , even the prancing horse shield above the wheel arch is an option , but a decently specked car could cost about .270 ex showroom , if u want carbon this and that led steering wheel , special seats all those will set you back by couple of lakhs each
If someone wants to save and buy second hand he wil not pay for those extras , unless he is so desperate that he wants to buy the car like ..right now .but with all issues that people have had , it will take a while for guy who can afford just one Supercar to risk it all on Ferrari in India
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Old 1st December 2011, 12:18   #32
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

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Originally Posted by samyakmodi View Post
the guy quoted 3cr.
when i asked him isn't it the actual price? he promptly told me that sir this car would cost you 3.25 cr. after all the registration and blah blah, and what more the wait is for 9 odd months (ironic) to get your car after putting in the entire payment.
The registration cost also depends on the state it is registered too. There is a wait for the cars and if your in a i want now phase pick the car. I know i would.

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Originally Posted by mlcarrera View Post
A brand new one cost 2.62 ex showroom with the fire extinguisher and spare wheel as standard for India , even the prancing horse shield above the wheel arch is an option , but a decently specked car could cost about .270 ex showroom , if u want carbon this and that led steering wheel , special seats all those will set you back by couple of lakhs each.If someone wants to save and buy second hand he wil not pay for those extras , unless he is so desperate that he wants to buy the car like ..right now .but with all issues that people have had , it will take a while for guy who can afford just one Supercar to risk it all on Ferrari in India
Perfectly put ML bhai. If this were to be my only supercar and even though i love the Horses i would go the Bull way for India or directly import the car and fly down technicians from Dubai or Singapore but not let Shreyans Motors even touch the car. I am sure someone with 3cr to buy a car can spend a few lakhs a year towards proper maintainance of the car and not throw it down the drain with Shreyans.
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Old 1st December 2011, 19:34   #33
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

@Ml sad to hear ferrari owners in such a pain!

@speedy bhai, the moment i heard the news of ferrari entering India shaking hands with shreyans - i knew all hell would break loose on their would be customers!

I faced months of harrassing, i thought they would at least show some courtsey in delivering ferraris by on time or may be delay by just one month!!
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Old 1st December 2011, 23:13   #34
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

Whether 911 or 458 ..they always wanna be late
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Old 1st December 2011, 23:41   #35
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

Sorry to say this but it is because of the lethargic attitude of most indian dealers. Be it Tata or toyota or Land rover you get the same treatment in the west. Everyone is true to their job and does a "good" job.

It is a "chaltha hai" attitude in india whether its a ferrari or a Safari. Sreyans has the money to start a dealership but does not have the right staff to handle customers. It definetly needs some training outside india to handle Ferrari customers.
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Old 2nd December 2011, 00:04   #36
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

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Sorry to say this but it is because of the lethargic attitude of most indian dealers. Be it Tata or toyota or Land rover you get the same treatment in the west. Everyone is true to their job and does a "good" job.

It is a "chaltha hai" attitude in india whether its a ferrari or a Safari. Sreyans has the money to start a dealership but does not have the right staff to handle customers. It definetly needs some training outside india to handle Ferrari customers.
This could be attributed to the lack of sheer professionalism that we see in India, and it's not just in the automotive sector. It's everywhere! And it's unfortunate. People abroad take their jobs seriously, and if it's a service that they offer, it's always going to be top-notch. I can assure you that.

When I say service, I mean the service industry, of course.

The problem is, money is given too much importance. And once it comes in hand, everything else just stops. Very few people are interested in commitment and achieving perfection. It's just patch work.

You can see it the moment you step out of your house, for God's sake!

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Whether 911 or 458 ..they always wanna be late
Wah wah!

We need a thread, just for your quotes, Sir.

Last edited by suhaas307 : 2nd December 2011 at 00:10.
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Old 2nd December 2011, 00:15   #37
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

Just curious.. wont the creme de la creme, that can own a Ferrari, have enough connects outside the country to talk to someone at Ferrari directly ? Or is it just a few enthusiasts talking ?
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Old 2nd December 2011, 00:23   #38
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

I would like to apply for the job of driving all of these Ferraris to Delhi and back

Where do I sign up?? Ferrari? Shreyans ? anyone ?
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Old 2nd December 2011, 00:33   #39
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

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Originally Posted by neoranjit View Post
Just curious.. wont the creme de la creme, that can own a Ferrari, have enough connects outside the country to talk to someone at Ferrari directly ? Or is it just a few enthusiasts talking ?
Few who can own and rest-enthusiasts.
Starter of this thread, as he mentioned, is a friend of the first 458 owner of India. Need i say more?
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Old 2nd December 2011, 09:56   #40
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

The Kolkata 458 i think is a direct import.I heard he does not send the car anywhere,gets technicians to service it.

@Khoj Need a navigator?
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Old 2nd December 2011, 12:35   #41
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

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@speedy bhai, the moment i heard the news of ferrari entering India shaking hands with shreyans - i knew all hell would break loose on their would be customers!
You have had personal experience with him and so have i. The news was firstly a shock and the first thing came to mind was did'nt Ferrari do its homework..Ferrari and Maseratti purchase erased from my book via the dealer.

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Originally Posted by neoranjit View Post
Just curious.. wont the creme de la creme, that can own a Ferrari, have enough connects outside the country to talk to someone at Ferrari directly ? Or is it just a few enthusiasts talking ?
Neoranjit not all owners are enthusiasts, for them its a car and nothing more. Its simple if the car or the dealership is giving you trouble then get rid of it and buy something else.

There are 6 people i know who own the Ferrari and Maseratti cars in India, this i talk of the models available from the dealership and not the older models or the ones imported prior to the dealership being set up. Two people have directly imported and would fly down a Technician to service their cars and refuse to have the dealership even touch the car.
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Old 2nd December 2011, 13:05   #42
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

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I am sure someone with 3cr to buy a car can spend a few lakhs a year towards proper maintainance of the car and not throw it down the drain with Shreyans.
So what is Shreyans thinking ? It is so sorry to see a Ferrari/Maserati dealership ias akin to our TATA dealership, even the sub 5 lakh Hyundai/Maruti/Chevy care more for their customers.

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Originally Posted by scopriobharath View Post
It is a "chaltha hai" attitude in india whether its a ferrari or a Safari. Sreyans has the money to start a dealership but does not have the right staff to handle customers. It definetly needs some training outside india to handle Ferrari customers.
No amount of training can change the mindset that you are brought up in, it has to come within yourself.

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Originally Posted by suhaas307 View Post
This could be attributed to the lack of sheer professionalism that we see in India, and it's not just in the automotive sector. It's everywhere! And it's unfortunate. People abroad take their jobs seriously, and if it's a service that they offer, it's always going to be top-notch. I can assure you that.

When I say service, I mean the service industry, of course.

The problem is, money is given too much importance. And once it comes in hand, everything else just stops. Very few people are interested in commitment and achieving perfection. It's just patch work.

You can see it the moment you step out of your house, for God's sake!
Rightly said suhass307, you are not the TATA 407 or 007 in disguise, right ?
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Old 2nd December 2011, 17:59   #43
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

This thread is interesting, but throws up no surprises. So many factors are involved, economics, enthusiasm, future potential, foresight, all terms which you may hear when doing an MBA. And both the manufacturer and the dealers/service agents need to change attitutes.
When some manufacturer comes to India, he has to check the ground realities and decide strategy. You need to have show rooms and service centers. All, including Mercedes started in big metros. Today Aurangabad has atleast a service station, earlier Mercedes cars in Goa had to come all the way to Mumbai. Networks were built up, gradually. A friend of mine bought an Audi Q7 from the very 1st lot. Car was located in Eastern India. There was a loose screw flying around in the dash, very irritating when taking turns. Audi sent two German technicians to India, during their trip they visited him and removed the screw. Now that there are lots of Audi's, a service network is built up. I remember that when Porsche's needed service or repairs, they sometimes used a fascility in Tardeo but had their technician visiting. Aston Martin does maintainance on a pump in Worli. But one must offer service with relative ease.
Just for fun I checked driving distances on the net. Chennai to Delhi was 2135 Km. Then compared Monza to Helsinki, supposed to be 1935.63 KM. Between Chennai to Delhi one dealer at Delhi, between Monza to Helsinki there must be a lot more. Otherwise they could shut shop. I wonder how many Ferrari's are now in India, it may be worthwhile to have a technician stationed in India who will travel to various places and render service.
I also appreciate that manufacturers and dealers need to earn money. But they must invest money and time to reap rewards. One cannot have the sole aim of making money on sales, and neglect service. Such dealers appear to be hard nosed businessmen, no enthusiasm, no customer relationship, your brand would not grow to its full potential with such people. No doubt there are some difficult customers too, but an automotive brand has to build up goodwill and good service - infrastructure is a requisite.
I have not heard much bad about Rolls Royce, Bentley or Jaguar with respect to their service, maybe because I don't visit this section too much or they are too upmarket, or they got their act together in the first place.
Let us see where these companies go, it will be either up or back

Cheers harit
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Old 2nd December 2011, 18:10   #44
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

well i know of a guy who maintains another collector's exotics in pune.

i am sure you know him to speedy bro. might as well ask him to get in touch with these people and get their ferraris looked after by him.
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Old 2nd December 2011, 18:24   #45
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Default Re: Ferrari owners complain! All cars have to go to Delhi for maintenance

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No amount of training can change the mindset that you are brought up in, it has to come within yourself.
I couldn't agree with you more, esteem_lover! Laziness seems to be a part of our culture. We Indians are generally sloppy people. We always leave things half-baked. I've done it myself, and I'm trying to change.

A dog's tail is always going to wag left to right. No matter how much you train it, it's not going to wag horizontally.

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Rightly said suhass307, you are not the TATA 407 or 007 in disguise, right ?
Say what?

If you're referring to the '307' in my handle, it's my birth-date.

And I have nothing to do with Tata, and I intend to keep it that way. No offense meant to anyone.

Last edited by suhaas307 : 2nd December 2011 at 18:29.
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