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-   -   Aadya Motors- New Ducati dealer in Bangalore. And on Ducati's shoddy affairs in India (https://www.team-bhp.com/forum/superbikes-imports/119908-aadya-motors-new-ducati-dealer-bangalore-ducatis-shoddy-affairs-india.html)

I got the below mail from the guy who was part of the old dealership.

While the Bangaloreans now have an interface, am not sure if this will improve the overall situation and transform the already tarnished image. The crux of the problem lies in Mumbai, hope that gets sorted out soon.

As a part of the mail, also received the on road price list.

This is good news indeed...!

What needs to be seen is how Ducati addresses the tarnished image in India and also put in place a long term solution to (1) availability of spares, (2) exorbitant service costs, (3) exorbitant cost of spares and most importantly (4) living up to commitments - I am refering to the deliveries that are long over due.

I, for one, is hooked on to Ducati with 795 in mind, but has been holding back (and even considering an HD Iron 883) due to the horror stores floating around..!

@JVH,

Thanks for posting the info.

Ducati India is in dire straits, and to be precise, the problem is not geographically out of Mumbai anymore.

Ducati Italy, in its (un)wisdom, chose to let Shreyans/Precision/Ashish Chordia, the official importers to also run Ducati India, with Mr. AC as CEO. And they are now based out of Delhi. Mumbai just happens to be also owned by the same group.

So, here is the scenario: The Importer/Distributor/Company representative, and one of the dealers is the same person. So, every time any of his other dealer almost makes a deal, he gets his Mumbai dealer to go behind their back to try and get the sale. They use tactics such as:"we are the official importer, so we get the bikes first, etc, etc." Why? Because the dealer+importer margin is better than just importer margin. How much? All the big bikes in the 15L + region is a cool Rs. 5L for importer, and Rs. 5L for dealer. That's right, Rs. 10L margin on every bike. Also the reason for lack of supplying their customs clearance certificate (Bill of Entry) to customers causing registration difficulties for customers all over.

Unsuspecting dealers have been caught in this Shreyan web, and have tarnished their personal reputation due to this. Ducati India have been misleading their dealers and customers on delivery dates, and have taken monies from their dealers as well for 2012 bikes that have been sitting in a Customs yard in ICD TKD for more than three months now. Mr. AC has not come around to clear the bikes yet. Been holidaying abroad mostly, I heard. Customers and dealers have a lot of money tied up with him.

Ducati Italy, legendary for making great bikes yet such poor administration that they have been in the red (both bikes and books:D) for better part of their history. Their ego is not allowing them to correct this AC blunder.

I hope there is a light at the end of this tunnel, and some signs have started to appear. Porsche has decided to make VAG it's official importer, taking it from Shreyans. Good sign. Audi has bought Ducati, and Audi has prior bad history with Mr. AC. Good sign.

The bikes deserve better.

Cheers

Ride Safe.

Its good to know that Ducati has made its presence in Bangalore. But i really wonder whether Aadya Motors will really meet up to the expectation of quality service. Because i am one of those people who know about Aadya motors very well.

What i heard was the Bangalore dealer had mining interests, he took advances and vanished. AC appoints dealers who will jump to his tune according to his unfavourable terms. The Porsche dealership was to be taken by a large Bangalore dealership group but the terms were dire so they backed out

It was not as simple as that. Yes, the previous Bangalore dealer had some issues related to mining, and some freezing of his accounts. Rather than stand by his dealer, or his customers, AC chose to cut him off and left the customers to fend for themselves. When you see the figures in the scope of Shreyans overall group, refunding a few Bangalore booked customers should have been peanuts. But he chose to let the Ducati name erode for a few measly bucks, while the previous owner struggled with legal issues, which BTW, have been cleared now, I heard.

Cheers

Ride Safe.

Thanks for the details gthang. I was refering to AC himself when I pointed out Mumbai but was unaware that they shifted base to New Delhi.

I think the dealer's mining link was an easy excuse to blame him for what customers had to go through. But like gthang pointed out the whole strategy was erroneous and was based on short term quick money minting.

Hopefully the nightmares end. I've seen quite a few Duc's (monsters, 848s) running around with TR's for almost a year now. Sadly they could not register the bikes permanently due to the absence of the dealer and the missing Form 20 which is mandatory for registration at the RTO.

I hope Aadya Motors is able to extend support to existing Ducatista's without breaking a sweat. That will define the comeback of Ducati for prospective buyers, at least in Blore.

It appears that the Shreyans group is a short-term player. Cash in as much as possible in the shorter term, and then move on to the next luxury brand. Their Mumbai Audi dealership had the reputation of a devil, and significantly dented Audi's brand image in the city. Porsche customers have always been a frustrated lot in India, good that the parent company has taken up the responsibility of imports now.

Audi & Porsche down. Ducati next? I sincerely wish luxury brands exercise more caution before choosing their representatives in India. It's VERY hard to rebuild your reputation.

You have to realize that most states TR is not valid more than 2-3 months. So riding on temp, you jeopardize yourself in more ways than one.

More than one Ducatista becomes Ducatisti :rules: lol:

True. But sadly the way things have been going in India, reputation does not seem to have the same meaning as it once did.

The 795 has great potential in India, and is an opportunity for many to experience the Desmodromic. I sincerely hope they can revamp their setup.

Wish Shreyans stayed with perfumes and ladies handbags, and did not get into the Automotive field.

Cheers

Ride Safe.

I am wondering that is it a case of two cultures each more shoddy than the other trying to tango! The Italians have even more of a 'chalta hai' attitude than us. So only the poor buyer gets into a mess.

Congrats Jay, Finally your motorcycle can get its regular share of service and hopefully they are able to source the relevant spares at right figures.

Did anyone try contacting people at the posted contact points ? No one answers this mobile and a request for info on the email has also not yielded any response for more than a week. Are these guys for real ?

For anyone interested to know:

90 odd bikes have finally cleared customs on the 18th in Delhi after sitting for 3 months in a bonded warehouse.

Unfortunately for the majority who have been waiting, this was the Italian consignment, and therefore no 795's.

The 795's have not even left Thailand yet. They have been claiming deliveries in June, but it's just an excuse to buy more breathing room.

A whole bunch of 848 Evo's and Diavel Carbons have arrived with a few(10?) 796 monsters, 4-5 Hypermotards, 2-3 Streetfighter, and 1 Multistrada.

Dunno who made the list for Ducati, but he sure was an optimist. Good luck to them trying to push 25 numbers of 848 Evos which retails for 14.9L ex-Delhi.

I think at this point all dealers are scared to answer calls or take bookings because Ducati India has been hiding in their offices last two weeks till they got the bikes cleared. Now that it has happened, there should be some activity.

Cheers.

Bingo ! The phone was indeed answered this time. The 795s are expected to be available in July and they are taking bookings (1lakh booking amount). The showroom is not yet setup and will apparently be done in a month's time or so. They are not really committing to July dates and asked me to check towards mid-June for a more surer date.