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Old 16th February 2017, 20:01   #1231
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by Az_Dan View Post
Is the gear mount for a polo 1.2 highline (2015 model) replaced under extended warranty of do i need to pay for it (1400 rs.). Please advise as during my second service, i was told that rattling sound (that i complained of) is mostly coming from the gear mount.
Both Engine and Gear mounts are covered under warranty.
I had mine replaced under warranty in 3rd service for slightly more idle vibes than normal.
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Old 17th February 2017, 14:17   #1232
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

I was charged Rs. 1400 + labour for the gear mount. They gave me back the old one which had quite some 'play' if pushed down. I have just completed 2 years of ownership and i already have an extended warranty on my polo. Got this done from automark (andheri, mumbai). The SVC guys were pretty sure that this is not covered in 'extended warranty' and neither is the 'Engine mount'. Is there something amiss or they changes some TnCs...Beats me.
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Old 17th February 2017, 14:34   #1233
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

For what it's worth, being, no doubt completely out of date and probably not relevant to current models, my 2011 Polo had its engine mounts replaced free of charge as it was simply a known problem.
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Old 21st February 2017, 14:01   #1234
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

Hello

My Polo met with a minor accident last weekend, and it appears that the rear bumper will need replacement.

Can anyone please advise how much does it usually cost for the rear bumper + paint + labor?

I guess claiming insurance would be better. I have 0 dep policy. Any thoughts?

Thanks!
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Old 24th February 2017, 08:09   #1235
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

Yes it is absolutely normal. Engine light is on because the engine is not on and no oil pressure is being registered. Battery light is on because the engine is not on. Consequently, the alternator is not working and there is a net drain from the battery.
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Old 25th February 2017, 16:42   #1236
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

I have so far experienced 4 MASS outlets, 2 Hyundai outlets, 2 Honda outlets and 2 VW outlets over the last 8 years in Mumbai. The absolute best experience for me has been VW Andheri East, Automark, followed by the erstwhile HMP at Cotton Green.

I am usually the type of customer service advisors tend to hate. I cut out things off a bill which I deem unnecessary. I insist on things which I feel are important. (Eg. Dsg oil change with adaptation at 12k/2 yrs since i was worried about my constant bumper to bumper driving. I ask them not to wash since I'm a paranoid amateur detailer) I take half a day off work to personally keep checking progress of the car...you get the idea.

VW Automark has been absolutely phenomenal for my GT TSI. Led by a very customer centric service head, who listens to feedback. I have also found a service advisor I really like - Samuel DSouza (he incidentally worked on GTOs jeep during his Mahindra days and worked under late Mr. Behram as well).

My next car will likely be from VW just because of quality of service.

While most VW experiences here are brickbats, I thought I really should speak out and also give credit where its due - my best ever service experience in this country.
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Old 27th February 2017, 13:24   #1237
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by aishwaryadeep View Post
Hello

My Polo met with a minor accident last weekend, and it appears that the rear bumper will need replacement.

Can anyone please advise how much does it usually cost for the rear bumper + paint + labor?

I guess claiming insurance would be better. I have 0 dep policy. Any thoughts?

Thanks!
AD
It would be between 11K to 13K. Mine has a minor damage, however I have chosen to keep with that for sometime as it doesn't affect anything else (including the parking sensors!). Not sure if it is worth replacing the bumper under the insurance unless you have real problem with, if this is your first car or is brand new, you may not lose much NCB on your insurance renewal.
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Old 27th February 2017, 21:37   #1238
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by rdeivan View Post
It would be between 11K to 13K. Mine has a minor damage, however I have chosen to keep with that for sometime as it doesn't affect anything else (including the parking sensors!). Not sure if it is worth replacing the bumper under the insurance unless you have real problem with, if this is your first car or is brand new, you may not lose much NCB on your insurance renewal.
Woah! That's steep!

Mine is also a minor dent. Parking sensors and everything work perfectly fine.

It's the second year of my first car. NCB stands at 25% - that will amount to less than 3k I guess.

Thanks for the response. Will go to service center to decide on the next course of action.

Do the local garages work on bumper repair? Any suggestions in Pune?

Thanks!
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Old 27th February 2017, 22:23   #1239
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Originally Posted by aishwaryadeep View Post
Woah! That's steep!

Mine is also a minor dent. Parking sensors and everything work perfectly fine.

It's the second year of my first car. NCB stands at 25% - that will amount to less than 3k I guess.

Thanks for the response. Will go to service center to decide on the next course of action.

Do the local garages work on bumper repair? Any suggestions in Pune?

Thanks!
AD
Paint jobs with VW are always expensive. Not sure about local garages that can get the job as good as the service centers do. It could be tricky for colours that are found only in VW - like the brown or the orange, etc. I don't know about Pune, you can try asking in the Pune forum.
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Old 16th March 2017, 11:52   #1240
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

Hello all,

I have a GT TDI and it looks like the OEM battery just died (when I turn on the ignition, there is clicking sound and the display fluctuates and then goes dead). The problem is that the Bhopal service center is closed for some time (due to change in ownership and other issues). Is it ok to get a non OEM battery installed, and if so, could you please tell me the specifications of the battery that can be used in the polo TDI ?

Thanks,
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Old 16th March 2017, 14:23   #1241
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Hello all,

Is it ok to get a non OEM battery installed, and if so, could you please tell me the specifications of the battery that can be used in the polo TDI ?

Thanks,
Hey aurelino, you GT's battery could not have possibly died at a better time buddy

I am just fresh from a new battery install on my GT TDI (2014) yesterday. The battery on my GT died nearly 3yrs after the purchase and I guess your GT is the old 1.6 TDI like mine.

I went in for the following:

Exide MIDIN60 60 AH Battery

You can also check the following link:

http://www.batterybhai.com/battery-l...1/242/1/1.html


P.S - I would recommend that you source this from any of your nearest retailer. Rest assured, you will get this faster and hell of a lot cheaper than VW A.S.S

Last edited by Vik0728 : 16th March 2017 at 14:27.
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Old 16th March 2017, 14:43   #1242
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Hey aurelino, you GT's battery could not have possibly died at a better time buddy

I am just fresh from a new battery install on my GT TDI (2014) yesterday. The battery on my GT died nearly 3yrs after the purchase and I guess your GT is the old 1.6 TDI like mine.

I went in for the following:

Exide MIDIN60 60 AH Battery

You can also check the following link:

http://www.batterybhai.com/battery-l...1/242/1/1.html


P.S - I would recommend that you source this from any of your nearest retailer. Rest assured, you will get this faster and hell of a lot cheaper than VW A.S.S
Thanks, Vik0728. Actually, my GT is the 1.5 (approx. 2.5 yrs old). Will this work for my model also?
Right now, I am actually trying to get my car to start as the battery seems to be dead. However, the manual explicitly says that the vehicle should not be push-started. It looks like towing is the only option as I have never tried to jump-start any car (nor do I have the cables to do so).
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Old 16th March 2017, 15:02   #1243
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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It looks like towing is the only option as I have never tried to jump-start any car (nor do I have the cables to do so).
I would think that your local battery dealer will bring the battery to you. No need at all for the expense and risk of towing.

This is what happened last time I was stuck away from home with a flat battery. No charge for the delivery and fitting either.

Automatics should never be push or roll started: it is one of their disadvantages. Jump starting is easy, but you have to have the right leads and a "donor" vehicle with a sufficiently powerful alternator to provide enough kick to get your car going. Carry them for emergencies and as a potential social service to others, but no point in buying them now when you just need to go out and buy the battery!
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Old 16th March 2017, 15:27   #1244
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by aurelino View Post

Thanks, Vik0728. Actually, my GT is the 1.5 (approx. 2.5 yrs old). Will this work for my model also?
Quote:
Originally Posted by Thad E Ginathom View Post
I would think that your local battery dealer will bring the battery to you. No need at all for the expense and risk of towing.
+1 to Thad E Ginathom here and aurelino you need not push/tow you car.

Any authentic battery retailer will have a jump starter kit and it just takes a minute. But if your car is already parked in your house I don't think this will be of any major help.

Rather you just change the Battery and have a more peaceful motoring for the next 4yrs at least.


Quote:
Automatics should never be push or roll started: it is one of their disadvantages.
I guess you misread this buddy, the GT TDI (1.5) is a MT, not a DSG.

The reason the roll on start is not recommended is because all the controls (Steering, brakes, etc) are electrically assisted and would be dangerous to move the car with nothing activated.
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Old 16th March 2017, 17:16   #1245
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by Vik0728 View Post
I guess you misread this buddy, the GT TDI (1.5) is a MT, not a DSG.

The reason the roll on start is not recommended is because all the controls (Steering, brakes, etc) are electrically assisted and would be dangerous to move the car with nothing activated.
Yep. Misread that and assumed a TSI! So push starting is not forbidden, it is just advised against? No experience at all of bump starting a modern diesel.
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