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Old 30th August 2015, 17:50   #3496
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Originally Posted by benroth View Post
Hi, Need some advice. I have found my XUV's Under body engine protection cover aka stone guard massively sinking itself. I asked the ASC, the RM informed that it could have been that the vehicle would have hit any humps and could have clipped itself off and that could have caused it. However one of the technician who was called for a second inspection informed us that it would eventually sink itself over a period of time.
Its best to get your XUV lifted at your authorised service centre and check it out. I don't understand the logic behind this happening over a period of time. Its surely related to loose or lost clips.
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Old 31st August 2015, 12:49   #3497
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While this was carried out, I was standing and witnessing this process all the while and to my surprise I found the metal portion of the seat (40 split) had rust (pictures attached) formed over it at few places and the vehicle at this time was hardly 2 months old since my purchase in Jun 2014. I have written an email to Mahindra last week (22 Aug 2015) requesting inspection of all the seats. Awaiting their reply.
Prima facie, it seems that the portions highlighted in the pictures have not rusted but it is in fact the marks left of the metal due to exposure to high temperatures during welding. This is called 'heat scorch' and is common in steel.

Needless to say, this reflects a shoddy job done by M&M at the factory level. Normally such items should be welded first and then be sent for final coating (zinc plating) so that such heat marks are not visible.

Seems the seat supplier of M&M tried to save costs since this was in an area not visible in normal circumstances.

Hope this is resolved to your satisfaction.

Cheerzzz
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Old 31st August 2015, 13:01   #3498
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It would eventually sink itself over a period of time.
Even I have come across many XUV's which has the same problem and always I assumed they would have hit something, hence the guard is hanging down. I think I have to closely monitor my car as well based on the quote from technician, I am surprised and it is not logical to give this kind of statement without any proof.
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Old 31st August 2015, 13:14   #3499
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ASC (India-Garage) delivered my vehicle last week Saturday after repainting it in Black. I had requested them to verify all other seats as well while handing over the vehicle for servicing! Unfortunately only the seat mentioned was painted. Looks like this is the type of service we can expect from ASC. I asked the technician, John, if other seats were verified, he said other seats did not have this problem. Further, I myself did try to verify other seats as much as I could, surprisingly I found them rusted as well at certain places.

In-fact, the repainted seat flooring was fixed with heavy scratches and dents on it. I believe these guys dont care while handling.. Hence decided not to pursue with the other seats since they might too get damaged in the process. Its better to be happy with the way it is. But definitely Mahindra has a steep hill to climb in terms of quality.

Last edited by benroth : 31st August 2015 at 13:27. Reason: Back to back posts merged. Please reply to everyone in one go. Use the multiquote option when needed.
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Old 31st August 2015, 15:57   #3500
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Default Re: XUV 500 niggles and their solutions

It's been a month I got the new age XUV and did a fairly long drive on a highway. The moment I crossed 120 kmph, the steering had a feeble vibration and pronounced more if the road was uneven.

The steering doesn't vibrate at lower speeds how much ever the roads are bad.

Anyone facing similar problems? Is this normal?
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Old 31st August 2015, 16:09   #3501
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Default Re: XUV 500 niggles and their solutions

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Originally Posted by Prash22 View Post
It's been a month I got the new age XUV and did a fairly long drive on a highway. The moment I crossed 120 kmph, the steering had a feeble vibration and pronounced more if the road was uneven.

The steering doesn't vibrate at lower speeds how much ever the roads are bad.

Anyone facing similar problems? Is this normal?
Have the wheel balancing done from a competent garage/ASC. Your problem will be solved.

Cheerzzz
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Old 31st August 2015, 18:52   #3502
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Default Re: XUV 500 niggles and their solutions

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The steering doesn't vibrate at lower speeds how much ever the roads are bad.
...
Anyone facing similar problems? Is this normal?
Like @sisu said, this is just a WA/WB issue. The phenomenon is very simple. Its a kind of resonance that is observed at specific speed. Before and after are perfectly fine. Nothing to worry
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Old 31st August 2015, 19:20   #3503
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Default Re: XUV 500 niggles and their solutions

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Originally Posted by Prash22 View Post
It's been a month I got the new age XUV and did a fairly long drive on a highway. The moment I crossed 120 kmph, the steering had a feeble vibration and pronounced more if the road was uneven.

The steering doesn't vibrate at lower speeds how much ever the roads are bad.

Anyone facing similar problems? Is this normal?
I just visited ASC, India garage and they inspected the protection cover after lifting it up on the ramp. Its just found hanging down itself with no screws or bolts loose. they requested me to replace this for Rs. 2000 as its not covered under warranty. I inspected couple of other XUV's and found some of them having the same problem. Though I am still skeptical on how could it be possible!! Just these thoughts keep coming to my mind!
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Old 31st August 2015, 19:51   #3504
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Default Re: XUV 500 niggles and their solutions

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Originally Posted by benroth View Post
I just visited ASC, India garage and they inspected the protection cover after lifting it up on the ramp. Its just found hanging down itself with no screws or bolts loose. they requested me to replace this for Rs. 2000 as its not covered under warranty. I inspected couple of other XUV's and found some of them having the same problem. Though I am still skeptical on how could it be possible!! Just these thoughts keep coming to my mind!
Re-profiled stone guard was a last min addition by M&M to save the 3% excise duty. Could it be that the design/material was poor and the plastic guard is deformed due to heat from engine ?

Another one to watch out for in my vehicle
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Old 31st August 2015, 19:56   #3505
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Quote:
Originally Posted by Sisu View Post
Have the wheel balancing done from a competent garage/ASC. Your problem will be solved.



Cheerzzz


Quote:
Originally Posted by abirnale View Post
Like @sisu said, this is just a WA/WB issue. The phenomenon is very simple. Its a kind of resonance that is observed at specific speed. Before and after are perfectly fine. Nothing to worry

Thanks Sisu and abirnale. I believe the recommended wheel balancing is at every 10,000 Kms. I have just driven 2000 Kms mostly on not so bad roads and I also don't see any uneven treading on the tyres. I'll have the wheel alignment checked on my first service.

Quote:
Originally Posted by benroth View Post
I just visited ASC, India garage and they inspected the protection cover after lifting it up on the ramp. Its just found hanging down itself with no screws or bolts loose. they requested me to replace this for Rs. 2000 as its not covered under warranty. I inspected couple of other XUV's and found some of them having the same problem. Though I am still skeptical on how could it be possible!! Just these thoughts keep coming to my mind!

benroth, are you referring to the engine guard beneath the body? How will that translate to the steering vibration on high speeds? I don't hear any noise or experience anything dangling beneath but will check though during my service.
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Old 31st August 2015, 20:44   #3506
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Default Re: XUV 500 niggles and their solutions

One more niggle.. My W8 has been facing some serious FM radio quality issues for the past 6 months. My 40k service was coming up. Decided to try and find the root cause of this problem. Did a fairly long TD with the SA and managed to reproduce the problem. It turned out that as soon as I connect my phone for charging from the 12V outlet in the front row, the radio quality goes to hell.
The SA was totally surprised. He said " bhai aap bhi aisa aisa problem leke aate ho na, mere ko tension ho jata hai"

Will get the verdict tomorrow.
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Old 31st August 2015, 21:12   #3507
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Prash22, I mixed the post. Even I faced wobbling at 100kmph on my brand new xuv. Got the wheel balanced at ASC. Though now its negligible its still persists and can be felt at 120kmph+
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Old 1st September 2015, 15:25   #3508
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Default Re: XUV 500 niggles and their solutions

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Originally Posted by benroth View Post
Prash22, I mixed the post. Even I faced wobbling at 100kmph on my brand new xuv. Got the wheel balanced at ASC. Though now its negligible its still persists and can be felt at 120kmph+
Hi Benroth,

As few others mentioned, please try wheel balancing and alignment at some competent center outside ASC. As far as my experience goes, ASC guys never get this right and I have been living with these issues until i got it down outside
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Old 1st September 2015, 16:51   #3509
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Default Re: XUV 500 niggles and their solutions

My 2012 W8 FWD has been living with the good old screen guard sort of film on the 5" infotainment display. It was a mistake from our end that we did not pull it off early, now that it has been there for more than 2 years SAs advised us not to pull it out as it may leave/damage the screen.

It happened about a week back that my Dad and Brother whose attempt to increase the clarity of the screen and improvise the touch by pulling of the screen has turned into a misadventure. Now the screen is totally gone with a wax mark across the screen.

At night it is still fine, but on sunny drives it is not at all visible. One good thing is the touch seems to still work without hassles.

Is there any way to get rid of this and clean the screen.
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Old 1st September 2015, 17:07   #3510
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Is there any way to get rid of this and clean the screen.
Did you try the light colin spray and slightly wet wipes? Wax would come out eventually with cabin heat when parked or by usage. Unless something terrible wrong currently, I would leave it as is for some weeks and keep cleaning regularly with a lint free towel/ wet wipes.

Never use any oils or petrol or diesel etc to wipe. It may affect the touchscreen badly.
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