Go Back   Team-BHP > Under the Hood > Technical Stuff


Reply
 
Thread Tools Search this Thread
Old 21st August 2012, 13:59   #106
BHPian
 
Figopian's Avatar
 
Join Date: Jul 2010
Location: Pune
Posts: 350
Thanked: 98 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Has anyone gone to FASS to check the RTB and came back without replacing the RTB because it was needed as per them? I am asking this since I am not aware of the method that FASS is using to detect if the RTB is faulty. Is it purely based on the part no? Or they do some kind of testing? I am really sceptical if they do some testing to check if replacement is needed.
I have booked an appointment this Saturday to get my Figo checked. It falls under that period mentioned by Fod, its a June 2010 ZXi Diesel model. While booking, I asked if my Figo's RTB will get replaced, the lady said (Planet Ford) it will be inspected first and then will be decided if it needs replacement.
Figopian is offline   Reply With Quote
Old 21st August 2012, 14:30   #107
BHPian
 
Join Date: Jul 2010
Location: Gurgaon
Posts: 168
Thanked: 72 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by toothless View Post
I got my car checked and the RTB replaced today at Harpreet Ford, Gurgaon. Unlike previous times, the experience was great. They took care to explain everything they did to the car (service + RTB replacement). Looks like Ford did a great job keeping the dealerships informed.
However, the workshop did not replace the power steering hose. They explained that my car was manufactured before Sept'10 so did not require any PSA replacement.
Good to see a positive feedback for Harpreet. I so want these one off good feedbacks to become a routine for them. They cancelled my appointment for 18th August on the evening of 17th August and gave me 1st September as the next date.

Honestly speaking, I am very concerned about this PS hose pipe thing given the danger it has potentially. My car is February 2010 manufactured so am sure they wont include it in the FSA. Did they even check that everything is fine and then concluded it doesnt require replacement in your case?

Last edited by New.Novice : 21st August 2012 at 14:32.
New.Novice is offline   Reply With Quote
Old 21st August 2012, 16:34   #108
BHPian
 
pramodpk's Avatar
 
Join Date: Nov 2009
Location: Bangalore
Posts: 965
Thanked: 432 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

I replaced the RTB on my Fiesta on Aug 11th and completed a 1250 KM roundtrip to Kerala. Did not notice any issues.
pramodpk is online now   Reply With Quote
Old 22nd August 2012, 12:35   #109
BHPian
 
RajeswaranK7's Avatar
 
Join Date: Oct 2009
Location: Chennai
Posts: 81
Thanked: 26 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by Figopian View Post
Has anyone gone to FASS to check the RTB and came back without replacing the RTB because it was needed as per them? I am asking this since I am not aware of the method that FASS is using to detect if the RTB is faulty. Is it purely based on the part no? Or they do some kind of testing? I am really sceptical if they do some testing to check if replacement is needed.
I have booked an appointment this Saturday to get my Figo checked. It falls under that period mentioned by Fod, its a June 2010 ZXi Diesel model. While booking, I asked if my Figo's RTB will get replaced, the lady said (Planet Ford) it will be inspected first and then will be decided if it needs replacement.
I gave my car for RTB replacement and received my car without replacing the same. My SA said the RTB is in good condition and doesn't need a replacement. He gave me an invoice which showed the work that was done. I was in a hurry so ,didn't enquire the details of the tests that were done.
RajeswaranK7 is offline   Reply With Quote
Old 22nd August 2012, 13:30   #110
Senior - BHPian
 
mayankk's Avatar
 
Join Date: Apr 2010
Location: New Delhi
Posts: 4,034
Thanked: 3,169 Times
Default

Quote:
Originally Posted by RajeswaranK7

I gave my car for RTB replacement and received my car without replacing the same. My SA said the RTB is in good condition and doesn't need a replacement. He gave me an invoice which showed the work that was done. I was in a hurry so ,didn't enquire the details of the tests that were done.
you mean your VIN was listed as per Ford database, but the dealer made a judgment call based on his staffs assessment?
you had better go and scream at them ,this is quite irregular. criminal, to my mind.
mayankk is offline   Reply With Quote
Old 22nd August 2012, 14:06   #111
BHPian
 
Figopian's Avatar
 
Join Date: Jul 2010
Location: Pune
Posts: 350
Thanked: 98 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by mayankk View Post
you mean your VIN was listed as per Ford database, but the dealer made a judgment call based on his staffs assessment?
you had better go and scream at them ,this is quite irregular. criminal, to my mind.
The VIN listing on Ford site just shows if you need to take your car to the dealer for inspection, I don't think it mentions that the RTB must be replaced, right? As I mentioned in my post, I am not sure how the dealer inspects and what are the criteria to decide if the replacement is needed. It would have been good on Ford's part to share this information publicly.
Figopian is offline   (1) Thanks Reply With Quote
Old 22nd August 2012, 14:10   #112
BHPian
 
Rachit.K.Dogra's Avatar
 
Join Date: Sep 2010
Location: Gurgaon
Posts: 681
Thanked: 625 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

I had gone with my dad to get his fiesta serviced. The Service advisor mentioned that the rear beam would be inspected and IF needed will be replaced under warranty. When we went to pick up the car he told that the beam didnt need replacement.
Rachit.K.Dogra is offline   (1) Thanks Reply With Quote
Old 22nd August 2012, 17:05   #113
BHPian
 
sumathindra's Avatar
 
Join Date: Apr 2010
Location: Bangalore
Posts: 596
Thanked: 188 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by Rachit.K.Dogra View Post
I had gone with my dad to get his fiesta serviced. The Service advisor mentioned that the rear beam would be inspected and IF needed will be replaced under warranty. When we went to pick up the car he told that the beam didnt need replacement.
Finally got time to update on my experience. A few weeks I gave my figo for the RTB issue. To my surprise I was told that it is in perfect condition and needs no change. They also checked the PS hose and was told that there is a minor oil leakage and was asked to come next week for want of spares! I got a body wash done for free. I have to go back to lathangi tomorrow to get the PS hose issue to be attended.

Now what bothers me is most of the folks out here have informed about the replacement of the RTB. Is there any specific criteria they look for replacement like driving type/conditions, usage etc.
sumathindra is offline   Reply With Quote
Old 22nd August 2012, 17:55   #114
BHPian
 
Rachit.K.Dogra's Avatar
 
Join Date: Sep 2010
Location: Gurgaon
Posts: 681
Thanked: 625 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by sumathindra View Post
Finally got time to update on my experience. A few weeks I gave my figo for the RTB issue. To my surprise I was told that it is in perfect condition and needs no change. They also checked the PS hose and was told that there is a minor oil leakage and was asked to come next week for want of spares! I got a body wash done for free. I have to go back to lathangi tomorrow to get the PS hose issue to be attended.

Now what bothers me is most of the folks out here have informed about the replacement of the RTB. Is there any specific criteria they look for replacement like driving type/conditions, usage etc.

I am not very sure as to what they inspected and what made them decide that the beam didnt need replacement. Actually on the time of delivery my dad had only gone to take the car.
Rachit.K.Dogra is offline   Reply With Quote
Old 22nd August 2012, 18:39   #115
BHPian
 
ariendj's Avatar
 
Join Date: Feb 2008
Location: Massachusetts
Posts: 503
Thanked: 79 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

got the fiesta back after FSA.
the RTB was replaced and i checked it myself.
not sure how to check the PS hose.

did a 40 km drive after replacement.dint find much change in ride but surely there was no other sounds from the rear.
also glad the SVC gave a free wash.

im a happy customer.
ariendj is offline   Reply With Quote
Old 22nd August 2012, 21:44   #116
Distinguished - BHPian
 
dhanushs's Avatar
 
Join Date: Oct 2009
Location: Bathery/BLR
Posts: 3,394
Thanked: 3,908 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by mayankk View Post
you mean your VIN was listed as per Ford database, but the dealer made a judgment call based on his staffs assessment?
you had better go and scream at them ,this is quite irregular. criminal, to my mind.
Mayankk, Ford has provided the dealers with factory quality tools to check if the part was defective or not. Also, the recall is " Check and Replace".

So, non-defective parts needn't be replaced.

But then 90+ % of the vehicles come with defective parts.

If you have an ABS vehicle, its better not to push for a replacement if its not faulty. As what you get new is just the torsion beam and a couple of nuts/bolts. But, what goes haywire from factory fitting is all the wiring around the beam.
dhanushs is offline   (1) Thanks Reply With Quote
Old 22nd August 2012, 21:56   #117
Senior - BHPian
 
mayankk's Avatar
 
Join Date: Apr 2010
Location: New Delhi
Posts: 4,034
Thanked: 3,169 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by dhanushs View Post
Mayankk, Ford has provided the dealers with factory quality tools to check if the part was defective or not. Also, the recall is " Check and Replace".

So, non-defective parts needn't be replaced.

But then 90+ % of the vehicles come with defective parts.

If you have an ABS vehicle, its better not to push for a replacement if its not faulty. As what you get new is just the torsion beam and a couple of nuts/bolts. But, what goes haywire from factory fitting is all the wiring around the beam.
I was under the impression that a specific batch of beams had been identified by Ford, and preventively being replaced across the batch.
On the checking front though, then, I am glad for, one, my VIN didnt fall in that batch, and two, I no longer frequent Harpreet ford who would've passed as OK if they had too much work, or too late in the night.
(just from my experience with HF).

I suppose you have to place a lot of trust in the dealership you frequent to do a thorough check.
mayankk is offline   Reply With Quote
Old 22nd August 2012, 22:04   #118
Distinguished - BHPian
 
dhanushs's Avatar
 
Join Date: Oct 2009
Location: Bathery/BLR
Posts: 3,394
Thanked: 3,908 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

Quote:
Originally Posted by mayankk View Post
I no longer frequent Harpreet ford who would've passed as OK if they had too much work, or too late in the night.
(just from my experience with HF).

I suppose you have to place a lot of trust in the dealership you frequent to do a thorough check.
In this case, you can visually check if they have checked!

Well in any case, trusting the dealership is hard, you know..
dhanushs is offline   Reply With Quote
Old 22nd August 2012, 22:15   #119
BHPian
 
Join Date: Apr 2006
Location: new delhi
Posts: 137
Thanked: 25 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

I had sent my Figo today for a follow up on the new noise after RTB replacement. I was busy today, so had sent the car with the driver. It took the whole day againfor them to rectify the problem. As per my driver, they replaced a plastic part under the springs and tightened the spring connection with the RTB. I hope the sound doesn't come back. Will keep you posted
shivmarwaha is offline   Reply With Quote
Old 23rd August 2012, 22:06   #120
BHPian
 
Sweet Chariot's Avatar
 
Join Date: Oct 2011
Location: Cologne,Germany
Posts: 76
Thanked: 8 Times
Default Re: Ford Fiesta (old) and Figo Rear Twist Beam & PS Hose - Service Program / Recall

I booked a service appointment for last Thursday after i checked my vin in the Ford India website and got it for last Friday, went there early morning 8:30 as per booking and there was no body attend at lathangi ford, waited for 30 mns and went around and then got some newbie to attend, was promised delivery at 12:30 with a clean wash. my bad called them around 1 PM and my sweet chariot was not ready. called them again at 3 and not ready, went there at 6:30 and they did not have a clue for 30 mns on where my ride was and then to my horror they vehicle was not washed and i ask the service adviser blandly says no time sir. after a lot of hue and cry they do a blind body wash and by then the time is 7:30 and i was pissed off and in hurry forgot to check my car went home.
the next day reliase that my lovely victornix swiss knife and cash is missing from the utility box below the steering. it was my mistake that i left it there hoping that they are trust worthy and no body will steal from a utility box. i am glad the money was not much to worry.
Sweet Chariot is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ford India announces a Recall of Figo and Fiesta Classic vehicles xingamazon The Indian Car Scene 2 14th August 2012 09:24
Toyota ETIOS Recall - Aberration in the filter hose. Munish myetios The Indian Car Scene 77 22nd January 2012 05:16
Attn Fiesta TDCI Owners! It's time to check R134 AC Dual hose pipe Jebs Technical Stuff 5 27th January 2011 19:56


All times are GMT +5.5. The time now is 10:26.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks