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Old 16th December 2014, 18:31   #1
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Default Ford India recalls 20,752 units of EcoSport

Ford India has recalled 20,752 units of the EcoSport crossover to check their fuel and vapour lines for corrosion in the long-term. This recall involves vehicles manufactured at the Chennai plant between January 2013 and September 2014.

Additionally, the company will also check the vehicles for reorienting the wiring harness related to the correct deployment of side airbags.

Ford is writing to customers and asking them to contact their local Ford dealer so that the necessary parts can be replaced. The work will be carried out free of cost.

Earlier this month, Ford Australia had recalled the EcoSport for a wiring defect, which could result in the side airbags not deploying correctly in the case of an accident. In 2013, Ford India had recalled the EcoSport diesel to reposition the Glow Plug Control Module.
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Old 16th December 2014, 19:18   #2
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Default Re: Ford India recalls 20,752 units of EcoSport

I checked at
http://www.india.ford.com/ford-servi...service-action
and this is what I got.

Quote:
There is 1 Field Service Action
1
FSA Number: S1411
RCM CONNECTOR WIRING
Yes, your vehicle is included in the Ford Field Service Action. We advise that you get in touch with your nearest Ford Dealer
A week back when I checked there wasn't anything.

Last edited by civic-sense : 16th December 2014 at 19:31.
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Old 16th December 2014, 19:22   #3
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Default Re: Ford India recalls 20,752 units of EcoSport

Quote:
Originally Posted by civic-sense View Post
I checked at
http://www.india.ford.com/ford-servi...service-action
and this is what I got. There is 1 Field Service Action.
Same here, checked a week ago, nothing.

Today, there are 2 FSAs:

Quote:
1 FSA Number: S1403
FUEL TUBE AND VAPOUR TUBE REPLACEMENT

2 FSA Number: S1411
RCM CONNECTOR WIRING
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Old 16th December 2014, 20:57   #4
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Default Re: Ford EcoSport : Official Review

Quote:
Originally Posted by arunphilip View Post
I checked a week ago for any field service actions (FSAs), there were none. Today, there are 2 FSAs:
Arun ,

When is your vehicle manufacturing date ? Mine is Aug 2013 , i do have only one FSA listed

S1411
RCM CONNECTOR WIRING

Thanks,
Ranjith
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Old 16th December 2014, 21:13   #5
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Default Re: Ford EcoSport : Official Review

Quote:
Originally Posted by ranjithrnair View Post
Arun ,
i do have only one FSA listed
That is because arunphilip's ford is a petrol model.
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Old 16th December 2014, 22:18   #6
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Default Re: Ford EcoSport : Official Review

Checked Ford India's website for Ford field service action and there is one FSA listed for my car -
FSA NO - S1411 - RCM connector wiring, mine is a july 2013 Manufactured Ecosport titanium (o) TDCi.
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Old 16th December 2014, 22:51   #7
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Default Re: Ford India recalls 20,752 units of EcoSport

So looks like the Fuel pipe replacement is only for the EcoBoost but the wiring harness applies to all Titanium models with 6 airbags.
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Old 16th December 2014, 22:55   #8
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Default Re: Ford India recalls 20,752 units of EcoSport

Quote:
Originally Posted by ranjithrnair View Post
When is your vehicle manufacturing date ? Mine is Aug 2013 , i do have only one FSA listed S1411 RCM CONNECTOR WIRING
Quote:
Originally Posted by ramzsys View Post
That is because arunphilip's ford is a petrol model.
Quote:
Originally Posted by Vid6639 View Post
So looks like the Fuel pipe replacement is only for the EcoBoost but the wiring harness applies to all Titanium models with 6 airbags.
Yep, that sounds right - mine's an Aug 2013 EcoBoost variant with 6 airbags, so I get both FSAs

Open question - does the fuel tube/vapour tube FSA appear for anyone with the 1.5L petrol EcoSport?
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Old 16th December 2014, 22:57   #9
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Default Re: Ford India recalls 20,752 units of EcoSport

Happy to see manufacturer's recalling vehicles to change parts or inspect them.
My Titanium Diesel is not on the recall list.
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Old 16th December 2014, 23:44   #10
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Default Re: Ford India recalls 20,752 units of EcoSport

Quote:
Originally Posted by sansvk View Post
My Titanium Diesel is not on the recall list.
Good you dodged that bullet Given that your vehicle was manufactured in the affected timeframe, I presume your's a Titanium and not a Titanium (O), so you skip the side-airbag FSA, and being a diesel you skip the rusting FSA.

Quote:
Originally Posted by sansvk View Post
Happy to see manufacturer's recalling vehicles to change parts or inspect them.
Yeah, my first reaction on seeing the 2 FSAs was a sinking feeling - particularly since individual service centres will be performing the remedial action.

Having said that, I'm happy that again Ford is being transparent about the issue and publicizing it (similar to the glow plug recall). I'll wait to see how Ford or its dealers formally reach out to and inform me about this to give my final verdict.

This attitude from Ford is particularly refreshing especially in light of other threads that talk about VAG DQ200 DSG failures being managed silently instead of proactively, and the whole craziness about the Chevrolet Enjoy receiving a new engine!

That said, I wonder how the common people (i.e. non TBHPians) view such recalls - would they view the EcoSport as a flawed product, or would they recognize and acknowledge Ford's honesty in holding their hand up and fixing it for free?

Last edited by arunphilip : 16th December 2014 at 23:46.
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Old 17th December 2014, 04:58   #11
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Default

Got an official mailer from Ford that my Ecosport is affected by this recall, it contained my ecosport's chassis number and the relevant FSA. Very transparent procedure and thumbs up to Ford for that.
In comparison, my Vento was manufactured during a period where the injectors had issues (there is an advisory for it)and silly VW is waiting for me to get stranded on the road to change them, no recall and no replacement despite complaining.
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Old 17th December 2014, 07:45   #12
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Default Re: Ford India recalls 20,752 units of EcoSport

Quote:
Originally Posted by coolboy007 View Post
Got an official mailer from Ford that my Ecosport is affected by this recall, it contained my ecosport's chassis number and the relevant FSA.
Could you blank out the personal info and paste a copy of that mailer here? Amongst those who've commented on this recall, you're the first one to get this, so it'll be nice for the rest of us to see this.
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Old 17th December 2014, 07:55   #13
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Default Re: Ford India recalls 20,752 units of EcoSport

Quote:
Originally Posted by arunphilip View Post
Open question - does the fuel tube/vapour tube FSA appear for anyone with the 1.5L petrol EcoSport?
Mine is the 1.5P and I got only the RCM CONNECTOR WIRING.
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Old 17th December 2014, 09:29   #14
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Default Re: Ford India recalls 20,752 units of EcoSport

Mine is the 1.5P AT Ecosport, and I too, have received an email notifying me on FSA related to RCM Connector Wiring.
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Old 17th December 2014, 09:55   #15
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Default Re: Ford India recalls 20,752 units of EcoSport

Called up Kairali Ford service in TVM, they say they haven't got any details on the recall from Ford. And they would call the customers once they get it. I had a long trip planned on Friday, so wanted to do it before that. Looks like I would have to wait.

Anybody had a better luck?
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