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Old 18th January 2016, 15:40   #16
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

Further update: I called Skoda Customer Care and got them involved. They called back after a few hours and a reminder message to say the parts are available with a workshop in Nagpur and in case Nagpur doesn't need it, they should send it to Pune by tomorrow. Else they will have to get it from Delhi. That will take two more days. Then two days to install.

I asked why are they searching for the part 6 days after diagnosis of the problem. They had no answer. Meanwhile I wonder if Skoda will give me a loaner car.

They said they would give me further update at 7pm.
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Old 19th January 2016, 10:17   #17
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

After making calls to Skoda India customer care, tweeting etc, thankfully Skoda responded and I received a call from the area service in charge (forgot the exact designation) who promised me personally I should get my car in Thursday night. Not bad. I appreciate this. But I wish I didn't have to work hard for it :(
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Old 20th January 2016, 20:39   #18
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

Ok so now, a good 9 days since I left my car, I am being told my warranty claim is rejected because the flywheel was rusted!

Rusted in 3.5 years? My Maruti isn't rusted in 6+! And it cost 4 times less.

Anyone has any suggestions? I have asked the workshop service guy to email me why he said über the phone.
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Old 27th January 2016, 07:38   #19
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

I finally received my car on the 23rd Morning. Thanks to Skoda India customer care. The flywheel WAS included in warranty.

However, Viraaj Skoda charged me 1% extra for paying via credit card, something I think is extremely wrong.

They had billed over 38,000 and included wheel alignment. But they actually screwed that up. My car was pulling heavily to the right AFTER I received it from them. I went back to the workshop. After about an hour, I got my car, and while in a small 1 km trial things seemed OK, when I was driving back to Mumbai I noticed the car still pulled to the right, though this time less than earlier.

Now I have to send my car to the Mumbai service centre to check wheel alignment and they will bill me for it, even though the Pune guys charged me for screwing it up. Now the steering wheel has a tendency to continuously turn slightly to the right.
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Old 31st January 2016, 13:39   #20
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

I drive a 4x4 Ambiente. When she just crossed 50K a couple of months back, the clutch went bust. Autobahn quoted 84K for a full replacement. While that's their regular figure, something told me I should go for a second opinion. I visited Autograph, Saki Naka, which was a Skoda dealership some years ago. They checked my Yeti out & told me the flywheel is quite in shape, but the rest of the clutch needs replacement. It costed me around 30K. Now at 55K kms theres no issue at all, but at the back of my mind it's always playing. The clutch, it seems, is the most expected problem in the 4x4 version. The AC being next. We have a 4x2 version in the company that has close to 80K on the odo. Her clutch is still silk smooth.

I average 2K a month, with a fair bit on the highways. One thing I've realised is that the 4x4 version is a highway animal. It's just not suited for urban driving. If it's mostly city driving, there's no doubt one must opt for the 4x2. The 4x4's heavy clutch & the Yeti's inherent turbo-lag problem, are a terrible combination for clutch burnouts.

Autograph specialises in German cars & charge quite reasonably. You could consult them sometime.
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Old 5th February 2016, 10:53   #21
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

Thanks for the suggestion.

So I got my car from Viraaj Skoda Pune with th alignment completely off. A repeat trip didn't solve the issue and I had to drive back to Mumbai with misaligned wheels/steering. Plus I got the Electronic Stability Control Error.

In Mumbai I was told it was because of the tyres having worn off. At 38k kms? Anyway, my tyres were pretty worn, so I had to buy a new set. Another Rs 40k.

Waiting for the next big expense now.

Somehow I feel it's too early for clutch and tyres to be replaced at 38k kms.
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Old 10th February 2016, 17:05   #22
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38k is pretty much Par for a tyre change. I changed mine at 43k and tyres were quite worn out by that time.
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Old 27th February 2016, 11:05   #23
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

@bobbafett perhaps it's our roads. On international forums, people seem to have pushed further th their tyres.
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Old 17th May 2016, 16:08   #24
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

My Yeti 4X4 Elegance has done 73,000 kms & morethan 4 years. So far no major expenses except tyre change at 40K kms .
Now for the last 15 days I am not able to shift the gears easily. The service center people cleaned the clutch assembly and told that if it still doesn't work need to change the flywheel & assembly.
Last two days not able to shift the gear properly & it is like a lorry. He is quoting 84K. Any suggestions.
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Old 18th May 2016, 06:42   #25
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Default Re: Yeti problem and an experience with Skoda's roadside assistance

Quote:
Originally Posted by bobbafett View Post
38k is pretty much Par for a tyre change. I changed mine at 43k and tyres were quite worn out by that time.
My OEM tyres were ok when I changed them at 34 odd K. They could have gone on until 40K but I got tired of them and wanted an upsize.

Plus, over the last one year or so, there were incidences of punctures - atleast 3 or 4 during this time.

The tread was wearing out and I just wanted the far better performance of brand new tyres.

There is no hard and fast rule on this - you change your tyres when you "need" to on account of wear and tear or when you "want" to, because you may want better performance.

But honestly the Goodyear Assurance OEM tyres aren't all that great compared with these new Falken Wildpeaks that Im presently using!
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