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Old 19th April 2016, 22:55   #46
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Default Re: BMW 320d: Instrument cluster failure

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Originally Posted by coloneljasi View Post
Have you thought about bringing a brand new OEM cluster down from abroad? If i t works out to be cheaper than forking out the 60K, it may well be worth it.
I did think about this option but that would mean going to a local garage to get it replaced. I prefer to maintain the car serviced at the dealer though it is more expensive. Anyways, thanks for your suggestion.
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Old 19th April 2016, 23:16   #47
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Default Re: BMW 320d: Instrument cluster failure

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Originally Posted by akshay1234 View Post
In any case, what should be done here is to push BMW for a full replacement, since this is obviously a rare failure. I'm sure they will agree to replace it FOC. But the dealing must be with BMW India directly, and not through the dealer.
I did contact BMW INDIA but got only 50% waived off.
I am hoping i can get some email addresses on this forum that i can write to.
If i can get some contact details, i will definitely write to the higher ups in BMW INDIA or in GERMANY.
Appreciate if anybody can give me some addresses.
Thanks


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Originally Posted by RSUDARSANAN View Post
Too late for an old dog (read me, ) to learn new tricks.
Love my car, live my car -
need my car back on road with "minimum" (wishful thinking) downtime.

My time tested protocol: maintenance @ dealership equipped with prescribed tools & devices, factory trained personnel and oem spares.

Excuse me, nobody is "learning" on my car.
TOTALLY AGREE
There are so many garages who will try to use you as a guinea pig to learn.
I am not willing to risk it.
I have worked hard to buy this car & no one left me a million dollars in their will
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Old 19th April 2016, 23:58   #48
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Arrow Re: BMW 320d: Instrument cluster failure

Quote:
Originally Posted by norcruiser View Post
I did contact BMW INDIA but got only 50% waived off.
I am hoping i can get some email addresses on this forum that i can write to.
If i can get some contact details, i will definitely write to the higher ups in BMW INDIA or in GERMANY.
Appreciate if anybody can give me some addresses.
Thanks
nocruiser, as you have stated the car is out of warranty.
They aren't obligated to give you anything.

The instrument cluster costs about $1500 (USD).
So the Rs.60k price including installation isn't too off the charts.

An inexperienced independent garage might actually cost more for a trial & error job.
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