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Old 14th July 2016, 15:19   #1
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Default Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Rideon's Jeep Grand Cherokee (Driven: 2014 Grand Cherokee Overland) took some damage.

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160702_125435562k300.jpg

Well, such things happen. But they need to be fixed. With or without the need to claim insurance. If he had to claim insurance, his excess was A$450. And the Touch Up Guys quoted him A$425. And that too, for a repair job to be done at home over a weekend morning.

So here he is... yes, just the one person - Alex... at rideon's doorstep at 8:45 am on a bright and (thankfully) sunny Saturday morning. It had been raining off-and-on all week, and the sun had refused to come out all day on Friday.

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Most cars in Australia have the paint code on a door sticker. The image has been rotated to prevent torticollis while reading. The paint code here is PRP. This was an interesting bit of information pointed out by BHPian extreme_torque.

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_113210830k300.jpg

Last edited by SS-Traveller : 14th July 2016 at 23:41.
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Old 14th July 2016, 15:38   #2
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Here on, the pictures explain things:

The initial masking, sanding and filling of the groove caused by the impact on the plastic bumper.
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The filler used - specific for plastics
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_091537246k300.jpg

Finishing and smoothing the filler by hand using superfine emery paper
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_093825872k300.jpg

The damage to the metal being masked off, filled, and finished
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Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_102104708k300.jpg

Sanding down the rough area further ahead.
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_104134055k300.jpg

Preparation of the area where the major damage was. Note the front proximity sensor having been masked off.
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_104238438k300.jpg

Last edited by SS-Traveller : 14th July 2016 at 23:42.
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Old 14th July 2016, 15:58   #3
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Lightly sanding down the surrounding paintwork to allow new paint to bond well to the old one, and to remove wax and grime.
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_104739438k300.jpg

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_110412653k300.jpg

Making sure the junction between the bumper and the metal is just perfect.
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Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_111651967k300.jpg

Cleaning up the dust & finer particles, wax and grime with a liquid called Prepsol. Very rapidly dries up.
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_112402242_burst000_cover_topk300.jpg

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_112402242_burst001k300.jpg

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_112446051k300.jpg

Masking the rest of the areas. It has to be lint-free paper and NOT gunny bags / old newspaper! This masking is to apply the primer, and paint is applied over a wider area - so the mask is removed and reapplied further away.
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_113759789k300.jpg

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Materials used for masking single-handedly. No "helper" required!
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Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_114920201k300.jpg

Last edited by SS-Traveller : 14th July 2016 at 23:43.
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Old 14th July 2016, 16:21   #4
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Applying the primer
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_115626852k300.jpg

Drying the primer with a heat gun

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Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_121104468k300.jpg

Masking removed
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_122214423k300.jpg

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_122150502k300.jpg

Creating the paint from standard formula taken off the computer database, and hundreds of little bottles of base paint - all of it is contained in the van.
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Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_115125178k300.jpg

What happens if there's an old car with paint that does not have a code? Well, then there are thousands of paint swatches that can be pulled out, and the closest match can be used.
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_125050916k300.jpg

Measuring and mixing the individual paints on an electronic balance.
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Last edited by SS-Traveller : 14th July 2016 at 16:30.
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Old 14th July 2016, 16:57   #5
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Basecoat paint being applied - 3 coats

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_131208032_burst004k300.jpg

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Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_133915584k300.jpg

Clear coat being applied - 3 coats again IIRC

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_134632958_burst005k300.jpg

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_134654896k300.jpg

First top coat is kept short of the original shiny paint by this much
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_134913082k300.jpg

Second coat gets a little closer
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_140320293k300.jpg

Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_141500861k300.jpg

Shine & smile!
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_144613940k300.jpg

The final paint is baked
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_142329431k300.jpg

Orbital polisher for that final sparkle
Touch Up Guys : A Pictorial Experience of Paint Repair in Australia-img_20160709_145639585k300.jpg

After cleaning up the rest of the car, there's NO difference in colour between the repaired and original parts. Alex says the only way one can really make out there has been a repair done, is to take a paint thickness measuring gauge and check the original and repaired areas.

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Old 14th July 2016, 17:24   #6
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Concluding thoughts:
  • Takes about A$70,000 of investment to set oneself up in a franchise like this
  • It's really hard, back-breaking work - Alex worked for 6+ hours for the job described above, without a lunch break. He just had a cup of coffee
  • Franchisees get 6 weeks of training from the company. Alex's theoretical knowledge is quite impressive
  • Alex is happy to get to repair 1 car a day. A really good day = 2 cars
  • The paint system and supplies are by Dulux
  • All the sanding, polishing and spray does have associated health hazards - using a mask is imperative
  • I haven't seen some of the materials used there, in India - such as the masking materials and fillers. Filler used for metal and plastic is separate.
  • 'Paint the whole panel' is the philosophy in India to get a paint match (not too successfully at times). 'Blending' or 'flicking' the paint midway across the panel obviously gets a better match
  • There's a 2 hp oil-free compressor inside the van. Power is through a thick extension cable from the customer's house
  • To control dust, Alex hoses down and air-blows the surrounding area where he's working. The van (a Toyota Hiace) has an awning that can be pulled out to cover the work area in summer.

Last edited by SS-Traveller : 14th July 2016 at 19:56.
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Old 15th July 2016, 07:32   #7
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Thread moved from the Assembly Line (The "Assembly Line" Forum section) to the Technical Stuff Section. Thanks for sharing!
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Old 15th July 2016, 08:18   #8
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Excellent account , SST.

Wish we have similar services in India.

What stands out here is the use of personal protective equipment and no shortcuts.
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Old 15th July 2016, 08:48   #9
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Lovely detailed thread there doc!

More than anything else, I simply loved the professional aspect of this whole job right from start all the way till the final finish.

Needless to say the emphasis these folks pay to their own safety by wearing the right Uniforms/Aprons, gloves and masks.
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Old 15th July 2016, 09:57   #10
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Excellent account Doc! The whole idea of these franchise is to do your repair for less than the amount of access you pay, if you were to claim insurance.
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Old 16th July 2016, 01:25   #11
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Quote:
Originally Posted by SS-Traveller View Post
Concluding thoughts:[list][*]Takes about A$70,000 of investment to set oneself up in a franchise like this[*]It's really hard, back-breaking work - Alex worked for 6+ hours for the job described above, without a lunch break. He just had a cup of coffee
Amazing writeup SS. This is how quality and workmanship is achieved.

Quote:
Originally Posted by paragsachania View Post
Lovely detailed thread there doc!

More than anything else, I simply loved the professional aspect of this whole job right from start all the way till the final finish.

Needless to say the emphasis these folks pay to their own safety by wearing the right Uniforms/Aprons, gloves and masks.
No Jugaad is what i love about these folks. I have not seen anyone doing hard manual labour barefoot or without proper protection. Its so difficult to get our farm workers to even follow basic safety. Our family driver ended up loosing a part of his finger due to carelessness. He was carrying a tank of oil on a tractor. It slipped and when he tried to catch it his hand got stuck under the wheels.


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Old 16th July 2016, 05:02   #12
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Wow; This is what I needed, I have a similar scratch on the front bumper of my Civic.
Now I know, whom to call

Last edited by akshay4587 : 16th July 2016 at 05:07.
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Old 16th July 2016, 10:35   #13
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Nice job. But the cost of 21,000 INR (425 Aus $) is not especially cheap I guess. Repainting the whole panels at the authorized body shop would have taken much more time though.
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Old 16th July 2016, 10:44   #14
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Quote:
Originally Posted by sen2009 View Post
Nice job. But the cost of 21,000 INR (425 Aus $) is not especially cheap I guess. Repainting the whole panels at the authorized body shop would have taken much more time though.
It's the labor cost in Australia. Things that involve labor are really expensive. Something like this is quite reasonable by Australian standards.
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Old 16th July 2016, 10:55   #15
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Default Re: Touch Up Guys : A Pictorial Experience of Paint Repair in Australia

Quote:
Originally Posted by reignofchaos View Post
It's the labor cost in Australia. Things that involve labor are really expensive. Something like this is quite reasonable by Australian standards.
That is true. This was almost a full day work for a reasonably skilled person.

The material used probably isn't worth more than 20-30 A$. But the operator has to pay a great amount of EMI on that van setup.

In that light, A$425 cost is probably in the reasonable range.
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