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Old 15th June 2017, 20:46   #406
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

Wanted to hold off commenting after my last post a couple weeks ago, just so Maruti had a fair shot to troubleshoot and regain customer confidence.

All that seems to have happened is they apparently don't know (or aren't willing to reveal) the actual cause. Pretty amusing that they've changed nearly everything but the fuel system components, going as far as changing electronics for what was purportedly a sure-shot case of 'fuel adulteration'.

Not to forget the abysmal handling of the car at A.S.S., and the temerity to release the car in such cosmetic disrepair back to the customer.


Contrast this to the Crysta water leakage thread where Toyota made the A.S.S. do everything but kiss the customer's feet. Not a big fan of getting resolution only by escalation channels, but Toyota at least closed that respectably.

I'll never be inclined to mention Maruti and Premium in the same sentence again.

Last edited by Chetan_Rao : 15th June 2017 at 20:47.
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Old 20th June 2017, 13:29   #407
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

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Originally Posted by 100BHP View Post
Now, coming to the actual repair & testing being carried out.
=======
So, lots of grey & lots of fully unknown areas for me.
Any further updates after this? How is Po, hope all well? Hope we can update the thread title as the issue now resolved by MSIL?
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Old 21st June 2017, 15:08   #408
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

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Originally Posted by Jaggu View Post
Any further updates after this? How is Po, hope all well? Hope we can update the thread title as the issue now resolved by MSIL?
There are few observations which need closure :

1. 2nd Key security code change
2. Rear Camera repair
3. New engine letter awaited from MASS
4. Car condition not repaired (cleaning & dent removal)
5. Front bumper replacement - its broken part has come loose
6. I feel that clutch is bit heavy to operate but MASS says it been tested - so again in grey !
7. RC & insurance change with new number - MASS says they don't have any facility for this - paid or unpaid both, hence waiting for point 3 & then will take time off to get the necessary paper work done. I think they should provided the facility from NEXA itself - they have all the network.

I have no issue in changing the title - pls do so. Thanks in advance.
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Old 21st June 2017, 16:47   #409
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

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Originally Posted by 100BHP View Post
There are few observations which need closure :

1. 2nd Key security code change
2. Rear Camera repair
3. New engine letter awaited from MASS
4. Car condition not repaired (cleaning & dent removal)
5. Front bumper replacement - its broken part has come loose
6. I feel that clutch is bit heavy to operate but MASS says it been tested - so again in grey !
7. RC & insurance change with new number - MASS says they don't have any facility for this - paid or unpaid both, hence waiting for point 3 & then will take time off to get the necessary paper work done. I think they should provided the facility from NEXA itself - they have all the network.

I have no issue in changing the title - pls do so. Thanks in advance.

Seriously!!! You have 7 pending issues that scream "unresolved". If this is what the dealership considers "showroom condition", then God save its customers.

Wait for at least issues 3, 4, 5 and 7 to be fixed for the title to be changed.
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Old 28th June 2017, 14:41   #410
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

*UPDATE DAY 58*

Update on the pending work :

1. 2nd Key security code change - Pending, their software was not working when they took the car for the same.
2. Rear Camera repair - Accessory provided - need to do self installation now
3. New engine letter awaited from MASS - Open
4. Car condition not repaired (cleaning & dent removal) - cleaning done, dent removal requires repaint as per MASS - so not going with it - original paint is better
5. Front bumper replacement - its broken part has come loose - Done
6. I feel that clutch is bit heavy to operate but MASS says it been tested - so again in grey ! - same status
7. RC & insurance change with new number - MASS says they don't have any facility for this - paid or unpaid both, hence waiting for point 3 & then will take time off to get the necessary paper work done. I think they should provided the facility from NEXA itself - they have all the network. - MASS says they will get it done & will take payment from me - but still awaited along with point 3.
8. New point : Tow hook was missing from accessories - now replaced.

Heard that DDiS 320 is going to be discontinued with face-lift & there is no inventory available in plant also. Is it correct / confirmed ?
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Old 14th September 2017, 19:39   #411
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

We have not heard of anything from 100BHP for sometime now. Is it all good now?
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Old 14th September 2017, 20:00   #412
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Default Re: Maruti S-Cross 1.6L – Sudden death of the 320 DDiS engine

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Originally Posted by 100BHP View Post
Heard that DDiS 320 is going to be discontinued with face-lift & there is no inventory available in plant also. Is it correct / confirmed ?
that's what the indications are. However, even if discontinued, they are mandated to continue support for the model / engine for next few years.
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