T stands for TATA or Trouble, Tyre issues - Team-BHP

rohitgaur · 29th June 2007, 01:29

Friends
A colleague of Mine , with his heart in the right Place went for the TATA Xeta, saying that TATAs have come of age and make the best cars around.

However , Trouble began when his First set of OE Tyres went balding(Alignment Out: Spoke the MRF Guy at the Agency), when one fine day One of those tyres gave out and he nearly lost his life on the everbusy G T Road. The Chap comes to the TATA agency & is told : Go for Tubeless Tyres, He dishes out 15 grand from his pocket to switch tyres at 5000KM (not a Typo, 5 0 0 0 . 0 0 )Five thousand Mark. Two months it is fine

Yet again the car is driving like crazy He drives down 125 KM and Lo , One More tyre has baldness showing clearly on the Inside , (It is the Left rear wheel)

Suggestions requested for going through with Customer care at TATA and getting this thing solved. He is willing to go legal for this

Advise Guys
Regards
RG
This is for a resolution by TATA as the car has extended Warranty , and is only 8 months old

Jaggu · 29th June 2007, 10:54

check the wheel alignment first, then check the struts, looks like defective camber angle of one of the struts causing the wear

spookey · 30th June 2007, 00:44

Quote:

looks like defective camber angle of one of the struts causing the wear

Jaggu has pin pointed the exact problem , its definitely a defective camber angle problem and service centre guys will try to wash their hands off it by saying its a normal alignment problem .

esteem_lover · 30th June 2007, 21:55

would you not have warranty ? TATA has to take care of that & they will. have you approached them & if you have, what was their response.

Sudipto-S-Team · 30th June 2007, 22:16

Your friend looks like is headed for a long and protracted battle. Till it is resolved, please ask him to keep rotating the tyres at regular intervals. If the previous set had to be junked at 5000 km, then the rotation should be done perhaps every 500 km.
Please keep us posted on the progress.

CrAzY dRiVeR · 30th June 2007, 23:15

Another thread to prove TATA cars haven't come of age!

Xeta must be a good VFM offer. but with problems like these popping up often, doesnt seem 'value' for money.

wolfinstein · 30th June 2007, 23:47

It could be a Manufacturing defect with the Tyres..! AFAIK- TATA offers only Bridgestone/Apollo/Goodyear/JK Tyre as OEM Tyres...MRF suits Maruti the best ! Not any other car...!

theMAG · 1st July 2007, 00:01

I think this Xeta is one of those that slipped thru Tata's tightening QC. Bad luck.

rks · 1st July 2007, 00:37

@rohitgaur, I suggest your friend take a look at the section "Diagnosing problems from tyre wear" in the following website:

Car Bibles : The Wheel and Tyre Bible

In particular, the wear pattern in all the tyres should be examined in detail and then checked to see if they match any of the wear patterns described above (shoulder wear, centre wear, one-sided wear, spot wear, diagonal wear, feather-edged wear). Then the problem can be diagnosed from the given table.

speedzak · 1st July 2007, 04:21

It is normal for a new car to have alignment / wheel balancing problems. It should be clarified before and after we take delivery of the car. Even if it is a merc, it is always to recheck these things.

If the alignment and camber settings are fine, then you should've tried for a replacement in the first place itself. Now, It'll be a bit of a painful ride. But I wish your friend all the best.

Harrie · 1st July 2007, 09:17

My Indica V2 had a simlar problem. But was not an issue with the alignment though. The steel braids in the rear right tire melted and the tire lost shape

Was very funny how it happened. But got it replaced under warranty.

tsk1979 · 1st July 2007, 13:02

When our indica v1 tyres went bald at 10,000kms, we were given new tyres on a pro rata basis, at 1/3 of cost(Tata says tire life is 30K)
He should take it to higher ups. If that does not happen, legal is the way

rubin2006 · 1st July 2007, 13:14

I think you need to pursue the case and tata guys will certainly help you ,they know there problems better than any body else a can quick Fix them ,and 1 % if they dont help then consumer court is the name of the game, just a 2 days back only in another thread i had told a guy to stay away from xeta and buy a wagon R or Santro ,and tatas have certainly not come of an age they only give inexpensive cars , with little money for service and spares ,but the cars are nowhere near as reliable as one expects them to be

Zappo · 1st July 2007, 13:17

I think your friend needs to call up the regional headoffice and talk to a senior customer care manager. Normally that does the trick in 90% of the cases. If it does not seem to work out write a stinker to the Tata Customer care. By then your friend probably would have gone into it for the long haul.

dockap · 1st July 2007, 14:00

TATA=Tension And TROUBLE Always

29th June 2007, 01:29	#1 (permalink)
rohitgaur BHPian Join Date: May 2006 Location: Chandigarh Posts: 70 View My Garage	T stands for TATA or Trouble, Tyre issues Friends A colleague of Mine , with his heart in the right Place went for the TATA Xeta, saying that TATAs have come of age and make the best cars around. However , Trouble began when his First set of OE Tyres went balding(Alignment Out: Spoke the MRF Guy at the Agency), when one fine day One of those tyres gave out and he nearly lost his life on the everbusy G T Road. The Chap comes to the TATA agency & is told : Go for Tubeless Tyres, He dishes out 15 grand from his pocket to switch tyres at 5000KM (not a Typo, 5 0 0 0 . 0 0 )Five thousand Mark. Two months it is fine Yet again the car is driving like crazy He drives down 125 KM and Lo , One More tyre has baldness showing clearly on the Inside , (It is the Left rear wheel) Suggestions requested for going through with Customer care at TATA and getting this thing solved. He is willing to go legal for this Advise Guys Regards RG This is for a resolution by TATA as the car has extended Warranty , and is only 8 months old __________________ NOW: *05 Palio 1.9D Canary Yellow, ELX SPRT/05 Santro Xing ERLX* PAST: 02 Palio1.2 ELX /02 Santro Xing/99 Gypsy KING/94 Yezdi CLII

29th June 2007, 10:54	#2 (permalink)
Jaggu Team-BHP Moderator Join Date: May 2004 Location: Bangalore Posts: 3,627	check the wheel alignment first, then check the struts, looks like defective camber angle of one of the struts causing the wear __________________ The strength to change what I can, the inability to accept what I can't, and the incapacity to tell the difference. -Calvin

30th June 2007, 22:16	#5 (permalink)
Sudipto-S-Team BHPian Join Date: Jun 2007 Location: Kolkata Posts: 100	Your friend looks like is headed for a long and protracted battle. Till it is resolved, please ask him to keep rotating the tyres at regular intervals. If the previous set had to be junked at 5000 km, then the rotation should be done perhaps every 500 km. Please keep us posted on the progress. __________________ Humber, BSA (Indian), Yezdi, HH SS100, 800, Peugeot 309, Zen Lxi Currently Bullet 350, Esteem Lxi

30th June 2007, 23:15	#6 (permalink)
CrAzY dRiVeR Senior - BHPian Join Date: Jun 2006 Location: Temporarily out of coverage area... Posts: 3,031 View My Garage	Another thread to prove TATA cars haven't come of age! Xeta must be a good VFM offer. but with problems like these popping up often, doesnt seem 'value' for money. __________________ I'm far from perfect. I hope i can improve. Thats why i'm here!

30th June 2007, 23:47	#7 (permalink)
wolfinstein BHPian Join Date: Feb 2006 Location: New Delhi Posts: 977	It could be a Manufacturing defect with the Tyres..! AFAIK- TATA offers only Bridgestone/Apollo/Goodyear/JK Tyre as OEM Tyres...MRF suits Maruti the best ! Not any other car...! __________________ " When was the last time, You did something for the first time " Last edited by wolfinstein : 1st July 2007 at 00:07.

1st July 2007, 00:01	#8 (permalink)
theMAG Team-BHP Moderator Join Date: May 2006 Location: Bengalooru Posts: 3,546 View My Garage	I think this Xeta is one of those that slipped thru Tata's tightening QC. Bad luck. __________________ If you lose your temper, you’ve lost the argument

1st July 2007, 00:37	#9 (permalink)
rks Senior - BHPian Join Date: Nov 2005 Location: ?? Posts: 1,232	@rohitgaur, I suggest your friend take a look at the section "Diagnosing problems from tyre wear" in the following website: Car Bibles : The Wheel and Tyre Bible In particular, the wear pattern in all the tyres should be examined in detail and then checked to see if they match any of the wear patterns described above (shoulder wear, centre wear, one-sided wear, spot wear, diagonal wear, feather-edged wear). Then the problem can be diagnosed from the given table.

1st July 2007, 04:21	#10 (permalink)
speedzak Senior - BHPian Join Date: Mar 2006 Location: Cochin. Boring it is! I need to travel. Posts: 3,395 View My Garage	It is normal for a new car to have alignment / wheel balancing problems. It should be clarified before and after we take delivery of the car. Even if it is a merc, it is always to recheck these things. If the alignment and camber settings are fine, then you should've tried for a replacement in the first place itself. Now, It'll be a bit of a painful ride. But I wish your friend all the best. __________________ If you want to see a rainbow you must first sit through the rain. (Hungarian Proverb)

1st July 2007, 09:17	#11 (permalink)
Harrie BHPian Join Date: Feb 2005 Location: KA 03, KL 12, TN 38 Posts: 603 View My Garage	My Indica V2 had a simlar problem. But was not an issue with the alignment though. The steel braids in the rear right tire melted and the tire lost shape Was very funny how it happened. But got it replaced under warranty. __________________ Its like turbo lag. But funny there isn't a turbo.

1st July 2007, 13:02	#12 (permalink)
tsk1979 Team-BHP Moderator Join Date: Feb 2005 Location: Noida, New Delhi Posts: 8,044 View My Garage	When our indica v1 tyres went bald at 10,000kms, we were given new tyres on a pro rata basis, at 1/3 of cost(Tata says tire life is 30K) He should take it to higher ups. If that does not happen, legal is the way __________________ .--- ..- ... - - .-- --- -- --- .-. . -.. .- -.-- ... - --- --. --- !!

1st July 2007, 13:14	#13 (permalink)
rubin2006 BHPian Join Date: Sep 2006 Location: delhi/calgary Posts: 250	I think you need to pursue the case and tata guys will certainly help you ,they know there problems better than any body else a can quick Fix them ,and 1 % if they dont help then consumer court is the name of the game, just a 2 days back only in another thread i had told a guy to stay away from xeta and buy a wagon R or Santro ,and tatas have certainly not come of an age they only give inexpensive cars , with little money for service and spares ,but the cars are nowhere near as reliable as one expects them to be

1st July 2007, 13:17	#14 (permalink)
Zappo Team-BHP Moderator Join Date: Oct 2005 Location: Hyderabad Posts: 2,872	I think your friend needs to call up the regional headoffice and talk to a senior customer care manager. Normally that does the trick in 90% of the cases. If it does not seem to work out write a stinker to the Tata Customer care. By then your friend probably would have gone into it for the long haul. __________________ Announcements are important. Read the Advertising Announcement here. Classifieds section has its rules. Read here.

1st July 2007, 14:00	#15 (permalink)
dockap BHPian Join Date: Jun 2007 Location: Mangalore-Manipal Posts: 236 View My Garage	TATA=Tension And TROUBLE Always

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Puncture (tubed tyre) and tyre type/age	rex_varghese	Tyre & Alloy wheel Section	2	13th November 2007 19:19
The new BHP-ian stands up!	eflanker	Introduce yourself	5	30th July 2007 11:58
Which Tyre for my Tata Indica v2.	rkbharat	Tyre & Alloy wheel Section	0	7th September 2006 17:34
Gash in Tyre at the edge of the tread...safe or trash the tyre ?	zaphod	Technical Stuff	8	31st August 2006 13:24
What does these names stands for	toyota	Shifting gears	36	24th May 2005 00:06