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Old 2nd July 2007, 17:47   #31
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Originally Posted by nitrous View Post

Workshops to avoid:
Sundaram dealership , any MyTVS workshop, MPL FORD (crooks of the highest order)
That we learnt the hard way. My dad took one of our cars to the MyTVS workshop after it was "reccommended" by a good family friend, and all that smooth talking fellow did was - clean the car and charge us 1500bucks for it. he claimed to have changed the oil, and kept a bottle of black liquid in the back, we didnt bother to check if its actually oil or black paint!
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Old 29th December 2007, 19:23   #32
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Where can I get a good oil change done for my Fiesta in Hyderabad apart from Ford ***.
After reading comments here I am skeptical in going to the ***.

Also suggestions on oil filter will be helpful.
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Old 30th December 2007, 00:15   #33
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I have dealerships most careless in the service. have seem both a two year old Alto (four services), and a one and a half year old Santro (3 services) with the tell take yellow band on the spare - i.e., no tyre rotation, even though it should have been done at least twice.

Abroad things are not much better. During my student days I remember taking my Ford Escort in for a rear oil seal change (on the diff) to the Ford Main Dealer for the South of England. I got the car back, and found diff noise. Turned out that the diff oil had not been filled. Also, once I complained (same place, different Escort) about engine stalling on acceleration. Instead of resetting the carb all they did was to open the idle mixture. As a result the car mileage dropped from 28mpg to 23 mpg.

Hyundai dealerships are nowadays only interested in selling you decokes, radiator flushing, teflon coating, etc.
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Old 30th December 2007, 11:43   #34
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i get my car serviced from authorized MUK service station ..... and i think maruti being JD Power 1 will never cheat in this minor stuffs.....
they have their high standards of customer satisfaction.

regarding tata and fiat i dont know as they are the worst rated in after sales service..

but i suggest that when u go to any service centre..... ask them to change the filter and engine oil in front of you... no one can deny this...its just a 10 min work u can wait till its over....
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Old 11th January 2008, 19:59   #35
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i have not yet given my 800 to Maruti dealer service (car is bought as used). But from my 2 experiences with Hero Honda workshop for service of Pleasure this is what i can say.
In first service they are supposed to clean primary airfilter,secondary air filter, change oil and top up battery with distilled water etc.,.Except Engine oil change(they did it religiously because they charge higher-than-retail price for that), nothing else is done as i found out in my next service. For next service, i planned well ahead and sat with the mechanic for about 5hrs(3hrs waiting and 2hrs actual work) and made sure he did all that. This time when he cleaned air filter , lots of dust flew away from the air blower.He himself admitted that 1st service might have been done properly(that mechanic was different). Mean while the HH workshop supervisor was pestering me to leave the service place as outsiders are not allowed. I claimed that the previous service wad not done properly and just asked him how he was going to prove that he has done all the work detailed as per the manual? he said manual is just for information and they don't do as per it. Then i asked why the hell is it given to customer ; to which he had no answer and did not disturb me again.

Well if it requires such an argument to get a 2-wheeler serviced, i don't think any 4-wheeler workshop will allow us to sit with our vehicle. All that we can do is to find a good dealer A.S.S and get the free service done. Later on find a local mechnic/near by A.S.S which will allow us to sit with vehicle while servicing it.
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Old 5th March 2008, 04:01   #36
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After reading all this and putting 2 and 2 together here is my experience.
My old astra used to feel completely burdoned with load whenever i used to put the AC on last year. Switch off the AC and it was like giving NOS to the car. So i used to try and stay off the AC as far as possible.

Recently, got the oil and oil filter changed and to my shock, when i put the AC on nowdays, it leads to only a marginal difference drive with it on all the time nowdays and guess what? No problem at all.

Am sure the oil was not being changed. From now on, im getting any and all servicing done in front of me. Anyways its time for a complete servicing
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Old 5th March 2008, 18:24   #37
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I have just put Mobil 1 in my two cars.
Getz takes 3.3 litres and Baleno 4.4. Bought the oil in 4 litre containers.
The Getz came back from Goa Hyundai with about half litre left in the can. I then gave the left-over 0.5 litre along with a new 4-litre can to Chowgule Maruti. I have just collected the Baleno, and to my surprise, not only did they not touch the left-over 0.5 litres, the new 4-litre can still has about another 0.5 litres in it.
They have done an engine flush, and it cost me Rs 700 for the flush oil.
Can't understand it, unless they have not drained the old oil completely.

Last edited by filcord : 5th March 2008 at 18:26.
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Old 5th March 2008, 20:21   #38
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Quote:
Originally Posted by filcord View Post
I have just collected the Baleno, and to my surprise, not only did they not touch the left-over 0.5 litres, the new 4-litre can still has about another 0.5 litres in it.
Going by the experiences people have had on this thread, the service center guy who serviced your car needed only 3.5 liters for his own car.
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Old 5th March 2008, 21:50   #39
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wow this is really news for me...I'am told by the service engineer at MASS that customers are supposed to wait at the lounge while cars are serviced and never really thought of checking whether engine was really changed or not?
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Old 6th March 2008, 01:09   #40
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To share my experience with oil change... I noticed the color of the oil on the dip stick in the morning of the day I was to give my car for the service at 5000km which included oil change. I was told by the service guy later in the day that an oil change has been done and I paid for that. Next morning I saw the oil on dip stick having exactly same color and showing no sign of an oil change!
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Old 6th March 2008, 07:09   #41
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Quote:
Originally Posted by sabret00the View Post
wow this is really news for me...I'am told by the service engineer at MASS that customers are supposed to wait at the lounge while cars are serviced and never really thought of checking whether engine was really changed or not?
A complete engine swap wasnt done and you didnt check
Sorry guys, couldnt restrain myself.
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Old 6th March 2008, 09:27   #42
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from last 1 year i am using the services of a good mechanic at Queens road, who knows how to fix all kinds of problems in my OHC. I have been to tuners and dealers and other places discussing simple problems, and after all worthless answers, my mechanic (more a friend) does the right fix for a tiny price.

He changes the oil for my OHC, in a giffy and also does many other adjustments and a downto earth price. I feel so lucky because he takes time to inspect and fix things on my car as if it was his own.

Iam a person with lots of patience and dont crib easily. So previous experiences with Whitefield honda says that their knowlegde on the car is limited and problem-identification is still so poor. Moreover the service-personal dont own the dealership to care about the reputation. but my mechanic owns the garage and he know what reputation can bring him.

"Any thing can take you on the Top, but it requires Character to stay there"
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Old 6th March 2008, 10:49   #43
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Guys,

These points really make me think twice when i get my Ford Ikon serviced.... firstly the dealers are hungry waiting for customers to deviate by Service SLA's and then try make buck there.

So , i am also keen to know what oil (Grade) is recommended by Ford for IKON-Flair , I remember seeing Mobil 1 boards at Ford service centers and how much quantity.

Since my usage of car is very low (with I travel out of country frequently), considering this though I get my car serviced at prescribed time in the service booklets and call reminder from Ford.

However, My argument with service folks was as I drive very less why should I have oil changed/ oil filter , for when i check the oil its color has hardly changed????

They say the viscoscity of the oil does change and thus the age of the oil is also the factor.....( Is this correct)

No i want to tell them that i ll do the oil change my self and hence seek folks from hyd to suggest spots where i can buy genuine oil recommeneded grade to top up.

Also, in case I go for K & N oil filter will this not require any change of oil filter again?
What is interval to change air filter?? I am thinking of K & N here too...

Thankfully, at time I do get chance to walk around in Service center to watch things in wrok, but Ford folks suggest to wait in lounge. Since i made soem friends around at time i manage to walk around....
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Old 6th March 2008, 11:14   #44
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Quote:
Originally Posted by mitravisaya View Post
To share my experience with oil change... I noticed the color of the oil on the dip stick in the morning of the day I was to give my car for the service at 5000km which included oil change. I was told by the service guy later in the day that an oil change has been done and I paid for that. Next morning I saw the oil on dip stick having exactly same color and showing no sign of an oil change!
Usually this can happen when they dont change the oil at all, Or else dont drain out the old oil completely or forget to change the oil filter. It is quite difficult to track the first two cases. The last one can be tracked by making a distinct mark on the oil filter before we give the car for service. We can check whether the mark on the oil filter is still there or not.
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Old 6th March 2008, 13:28   #45
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Quote:
Originally Posted by Xehaust View Post
A complete engine swap wasnt done and you didnt check
Sorry guys, couldnt restrain myself.
Oh my bad..that's a typo I actually meant engine oil...
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