Go Back   Team-BHP > Under the Hood > Technical Stuff

Thread Tools Search this Thread
Old 20th November 2007, 20:36   #1
Join Date: May 2007
Location: luknow
Posts: 52
Thanked: 0 Times
Default rear windows problem in a new palio1.1 slx

i bought a new palio 1.1 slx and within a week the rear window is giving me truoble. its not opening and the workshop guys say that it needs replacment of rear window part which is not available and will come in 15 days!
dr_aryan is offline   Reply With Quote
Old 20th November 2007, 20:48   #2
Senior - BHPian
Join Date: Jun 2007
Location: Kochi
Posts: 2,145
Thanked: 142 Times

So your problem is.... The workshop people have owned up a fault and have agreed to rectify it. I do not think it is abnormal for a particular spare to be stock - it happens often and is a "part of the game" is I may say so.
OTOH, if after waitng for the spare to arrive and / or even after replacing it, you are facing difficulties, yea, you have a problem.
BaCkSeAtDrIVeR is offline   Reply With Quote
Old 21st November 2007, 14:22   #3
Team-BHP Support
benbsb29's Avatar
Join Date: Nov 2006
Location: Brisbane
Posts: 7,691
Thanked: 2,593 Times

@BackSeatDriver : His problem is that its just a week old car, and normally one wouldnt expect an issue to crop up so soon in its lifespan.

That the workshop people have owned up to it is actually a mandate.
benbsb29 is online now   Reply With Quote
Old 21st November 2007, 14:33   #4
Senior - BHPian
merve_extreme's Avatar
Join Date: Apr 2004
Location: Mumbai
Posts: 1,360
Thanked: 12 Times

what is the problem ? Both windows not opening or only one.
merve_extreme is offline   Reply With Quote
Old 21st November 2007, 14:39   #5
Team-BHP Support
mobike008's Avatar
Join Date: Sep 2006
Location: Hyderabad
Posts: 9,925
Thanked: 5,870 Times

I liked bakseatdriver's response. It was like a total ignore to the root of the problem ( Why this situation in a brand new car)

@Aryan, it is not uncommon that sometimes even brand new cars develop some issues be it mechanical or body related.
mobike008 is offline   Reply With Quote
Old 21st November 2007, 20:02   #6
Senior - BHPian
Join Date: Jun 2007
Location: Kochi
Posts: 2,145
Thanked: 142 Times

errr... I did not say that there is no problem. Not having a component of a windup/down window would have me dissed off too. Especially when I have spent 3 years income on a car.

He does have a problem; agreed. If one does expect and accept that problems do happen in brand new vehicles, my query is, since the dealer has promised a solution, what problem remains??

If small details like whether the vehicle has p/s (please do not take it for granted that everybody knows the features available in all vehicles and their variants), which side, and what exactly the component is, etc would have been useful to all on this forum, and certainly would have made me give a different response.

There is a difference between a rant and articulation of a complaint / existence of a problem. A rant is when you simply go on saying bad things about somebody/thing, A complaint is when you have a problem and find that you have to go out of way to solve it. (Let us not get into semantics and dictionary meanings, please).

My question was asked with the intention that a response by dr_aryan would have elicited more information, thus letting others know what precisely the issue is.

From a consumerist perspective, as a user community, if people share the problems they have faced with new buys in a forum like this, it is useful for others too, who would otherwise remain silent that theirs is an isolated incident. In that sense, the post is welcome; but for it to be useful for others, you have to give us more details.

And I do admit that my first post was a bad way of asking or more details.
BaCkSeAtDrIVeR is offline   Reply With Quote
Old 21st November 2007, 21:52   #7
sanjaymugur's Avatar
Join Date: Apr 2005
Location: Bangalore
Posts: 262
Thanked: 53 Times

its a case of malfuntion of electrical system which controls the up & down movement of power windows.. its located inside the door.. its an issue with FIAT cars.. will be replaced under warranty...

FIAT, always....
sanjaymugur is offline   Reply With Quote
Old 22nd November 2007, 01:16   #8
Team-BHP Support
tsk1979's Avatar
Join Date: Feb 2005
Location: New Delhi
Posts: 22,557
Thanked: 14,843 Times

Well lets say I buy a brand new car. The AC does not work. ITs mid summer. The dealer says."Sorry sir, we acknowledge the problem. We will fix it in 15 days when part comes".
If you are saying this is acceptable, then it means that the state of consumer affairs is really bad
tsk1979 is offline   Reply With Quote
Old 22nd November 2007, 03:31   #9
Senior - BHPian
bottle's Avatar
Join Date: Sep 2006
Location: Chennai
Posts: 1,487
Thanked: 130 Times

if they have placed an order for the parts just follow up with fiat,


usually someone called mangesh replies

Mangesh Kodalkar
After sales
Fiat India Automobiles Pvt.Ltd
Pune 412 210
+91 2138 672764

hope this above info is still current though
bottle is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Copying large number of folders from windows XP to windows 7 laptop tsk1979 Gadgets, Computers & Software 28 18th June 2010 22:47
Finally Got The Black Beast Home (Palio1.3 MJD) jazzy_2cool Test-Drives & Initial Ownership Reports 282 27th November 2008 22:05
Crazy Comparison-Getz1.1 or wait for Palio1.3MJD Magma Hatchbacks 24 23rd December 2007 13:57
Palio1.6/Fusion1.6/Getz1.3 madaboutCARS Hatchbacks 24 25th August 2007 19:14

All times are GMT +5.5. The time now is 12:01.

Copyright 2000 - 2016, Team-BHP.com
Proudly powered by E2E Networks